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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

Minor Service Outage

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Partial Outage
Network Operational
Management plane Operational
Compute Partial Outage
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX2A][Hosted Private Cloud] - Equipment update notification May 19, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/05/2025 06:30 UTC
End time : 19/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 29, 2025 - 21:32 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool May 19, 2025 07:00 - May 23, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/05/2025 07:00 UTC
End time : 23/05/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 17:19 UTC

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification May 19, 2025 07:00 - May 23, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 19/05/2025 07:00 UTC
End time : 23/05/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Posted on Apr 29, 2025 - 21:16 UTC

[BHS1a][Hosted Private Cloud] - vSphere maintenance notification May 20, 2025 07:00 - May 22, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 20/05/2025 07:00 UTC
End time : 22/05/2025 15:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Posted on May 15, 2025 - 21:21 UTC

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification May 26, 2025 07:00 - May 29, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 26/05/2025 07:00 UTC
End time : 30/05/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Posted on Apr 29, 2025 - 20:43 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 2, 2025 07:00 - Jun 6, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 17:43 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 10, 2025 07:00 - Jun 13, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/06/2025 07:00 UTC
End time : 13/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 19:38 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 16, 2025 07:00 - Jun 20, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 19:49 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jul 7, 2025 07:00 - Jul 11, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/07/2025 07:00 UTC
End time : 11/07/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 21:51 UTC
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The maintenance is completed, all services are operational.
May 15, 07:00 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
May 14, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 14/05/2025 11:00 UTC
End time : 14/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 14:27 UTC
May 14, 2025
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 14, 20:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 14/05/2025 06:30 UTC
End time : 14/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 14:08 UTC
May 13, 2025
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 13, 21:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 13/05/2025 11:00 UTC
End time : 13/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 14:05 UTC
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 13, 21:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 13/05/2025 06:30 UTC
End time : 13/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 13:49 UTC
May 12, 2025
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
All the services are operational.
May 12, 21:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/05/2025 11:00 UTC
End time : 12/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 13:41 UTC
[RBX2a][Managed VMware Cloud Director] - Storage Incident notification
Resolved - We are pleased to inform you that the incident affecting our has been resolved.

Start time : 12/05/2025 14:57 UTC
End time : 12/05/2025 15:09 UTC
Impacted Service(s) : Some datastores were temporarily unavailable.
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 15:26 UTC
Update - We are continuing to investigate this issue.
May 12, 15:20 UTC
Investigating - We are currently experiencing an event affecting our Managed VMware Cloud Director.

Start time : 12/05/2025 14:57 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 15:16 UTC
[LIM1c][Managed VMware Cloud Director] - Room L111A incident notification
Resolved - We had an incident on Infrastructure which has now been resolved.

Here are some supplementary details :

Start time : 11/05/2025 21:05 UTC
End time : 11/05/2025 23:21 UTC
Impacted Service(s) : An increase in the temperature of the racks in these rooms has caused some of the host to reboot.
Customers Impact : The cooling system was temporarily affected for some host, which may result in downtime or reduced performance.
Root Cause : This incident was caused by this incident : https://network.status-ovhcloud.com/incidents/y10r1j6b6sy8

We apologize for any inconvenience caused and appreciate your understanding.
May 12, 15:00 UTC
[RBX2C][VMware Private Cloud] - Rack R832B18 incident notification
Resolved - We would like to inform you that the incident on our VMware Private Cloud offer has now been resolved.

Here is detail for this incident :
Start time : 12/05/2025 11:26 UTC
End time : 12/05/2025 12:55 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
May 12, 13:01 UTC
Identified - We have determined the origin of the incident affecting our VMware Private Cloud offer on the specified rack.

Here are some supplementary details :
Start time : 12/05/2025 11:26 UTC
Impacted Service(s) : VMs located in rack R832B18 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their VMs located in rack R832B18.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 12, 11:49 UTC
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 12, 12:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/05/2025 06:30 UTC
End time : 12/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 13:30 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
[RBX2D/SBG1A][Hosted Private Cloud] - Equipment update notification
Completed - The maintenance is completed, all services are operational.
May 7, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/05/2025 06:30 UTC
End time : 07/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 21:48 UTC
[ERI1C][Hosted Private Cloud] - Migration Zpool
Completed - The maintenance is completed, all services are operational.
May 7, 16:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Apr 10, 22:07 UTC
[EU/CA][VMware Private Cloud] - vRealize Operations (vRops) maintenance notification
Completed - The maintenance is completed, all services are operational.
May 7, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Apr 23, 21:39 UTC
[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification
Completed - The maintenance is completed, all services are operational.
May 7, 16:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Apr 29, 21:02 UTC
May 6, 2025
[RBX2B][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 6, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 06/05/2025 06:30 UTC
End time : 06/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 21:25 UTC
[RBX2B/SBG1A][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 6, 22:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 22:53 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 06/05/2025 11:00 UTC
End time : 06/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 21:37 UTC
[RBX8][Hosted Private Cloud] - Host incident notification
Resolved - We would like to inform you that the incident on our Hosted Private Cloud offer, have been resolved
Start Time : 06/05/2025 09:26 UTC
End Time : 06/05/2025 12:00 UTC
Root cause :This incident is due to a problem with the cooling system.

We thank you for your understanding and patience throughout this incident
May 6, 12:10 UTC
Update - Update :

Most instances are operational. Our team is working on the remaining ones.
May 6, 11:55 UTC
Identified - The issue has been identified, and our teams are currently implementing a fix.
We remind you that the impact is :
Service impact : Some instance are unavailable for customers.
Root Cause : This incident is due to a problem with the cooling system.
Ongoing actions :The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 6, 10:38 UTC
Investigating - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :
Start time : 06/05/2025 09:26 UTC
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
May 6, 09:55 UTC
[RBX2A/RBX2B][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 6, 02:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 06:30 UTC
End time : 05/05/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 15:42 UTC
May 5, 2025
[RBX2B][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
May 5, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 11:00 UTC
End time : 05/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance. No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 7, 21:12 UTC
May 4, 2025

No incidents reported.

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