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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

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Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Veeam Backup Managed Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Global][VMware Private Cloud] - VMware NSX operation Jul 4, 07:00 - Jul 6, 15:00 UTC
Start time : 04/07/2022 07:00 UTC
End time : 07/07/2022 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Posted on Jun 22, 13:23 UTC
[Global][Hosted private cloud] - Maintenance upgrade host Jul 4, 07:00 - Jul 8, 18:00 UTC
Start time : 04/07/2022 07:00 UTC
End time : 08/07/2022 18:00 UTC
Description:
Builds will be pushed to the host, put in maintenance mode, all Vms will be moved with Vmotion and last hosts will be rebooted .
If major update have to be done, it will be two successive reboots like this:
Host v6.0 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.5 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.7 : upgrade minor to the last build 19195723 if needed, reboot.
If hosts are already on 19195723, they will be skipped.
Service impact : If we meet an issue during the reboot of the host , it will be replaced. (20 min)
Service improvement : All hosts have to be upgraded frequently due to the VMware's matrix of compatibility and also due to the CVE.
We will only enterprise customers with VSAN hosts.
the boot order will be checked
89 hosts
Service impact : Hosts will be rebooted.
Service improvement: All hosts have to be upgraded frequently due to the VMware's matrix of compatibility and also due to the CVE.
Posted on Jun 23, 22:52 UTC
[RBX2C][Network] - Network devices update Jul 5, 01:30-04:30 UTC
Start time : 05/07/2022 01:30 UTC
End time : 05/07/2022 04:30 UTC
Service impact : None
Service improvement: As part of our continuous improvement policy, we will be updating our network equipment.
Posted on Jun 30, 01:18 UTC
[RBX2C][Network] - Network devices update Jul 6, 01:30-04:30 UTC
Start time : 06/07/2022 01:30 UTC
End time : 06/07/2022 04:30 UTC
Service impact : None
Service improvement: As part of our continuous improvement policy, we will be updating our network equipment.
Posted on Jun 30, 01:34 UTC
[RBX2C][Network] - Network devices update Jul 7, 01:30-04:30 UTC
Update - Update : This operation is still in progress.
Jun 30, 03:37 UTC
Scheduled - Start time : 07/07/2022 01:30 UTC
End time : 07/07/2022 04:30 UTC
Service impact : None
Service improvement: As part of our continuous improvement policy, we will be updating our network equipment.
Jun 30, 01:55 UTC
[RBX2C][Network] - Network devices update Jul 11, 01:30-04:30 UTC
Start time : 11/07/2022 01:30 UTC
End time : 11/07/2022 04:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be updating our network equipment.
Posted on Jun 30, 23:04 UTC
[RBX2C][Network] - Network device operation Jul 12, 01:30-04:30 UTC
Start time : 12/07/2022 01:30 UTC
End time : 12/07/2022 04:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be updating the version of a network equipment.
Posted on Jul 1, 01:27 UTC
[Global][Hosted private cloud] - Maintenance upgrade host - wave 18 Aug 4, 06:00 - Aug 6, 15:00 UTC
Start time : 04/07/2022 06:00 UTC
End time : 06/07/2022 15:00 UTC
Service impact : Up to three reboot and if we meet an issue during the reboot of the host, it will be replaced. (20 min)
Service improvement : All hosts are upgraded frequently due to the VMware's matrix of compatibility.

If you are from wave 18 you will receive a mail from us and you will be able to schedule again with the manager.
Builds will be pushed to the host, put in maintenance mode, all Vms will be moved with Vmotion and last hosts will be rebooted .
If major update have to be done, it will be two successive reboots like this:
Host v6.0 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.5 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.7 : upgrade minor to the last build 19195723 if needed, reboot.
If hosts are already on 19195723, they will be skipped
Posted on Jun 22, 13:15 UTC
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022
[Global][Hosted private cloud] - Maintenance upgrade host - wave 17
Completed - The scheduled maintenance has been completed.
Jul 1, 09:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:01 UTC
Scheduled - Start time : 27/06/2022 06:00 UTC
End time : 01/07/2022 17:00 UTC
Service impact : Up to three reboot and if we meet an issue during the reboot of the host, it will be replaced. (20 min)
Service improvement : All hosts are upgraded frequently due to the VMware's matrix of compatibility.

If you are from wave 17 you will receive a mail from us and you will be able to schedule again with the manager.
Builds will be pushed to the host, put in maintenance mode, all Vms will be moved with Vmotion and last hosts will be rebooted .
If major update have to be done, it will be two successive reboots like this:
Host v6.0 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.5 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.7 : upgrade minor to the last build 19195723 if needed, reboot.
If hosts are already on 19195723, they will be skipped
Jun 15, 19:40 UTC
[Global][VMware Private Cloud] - VMware NSX operation
Completed - The scheduled maintenance has been completed.
Jul 1, 09:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 06:01 UTC
Scheduled - Start time : 27/06/2022 06:00 UTC
End time : 01/07/2022 18:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Jun 15, 19:46 UTC
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
[Global][Hosted Private cloud] - tete-368a
Resolved - Start Time : 28/06/2022 03:30 UTC
End Time :28/06/2022 05:30 UTC
Technical impact (DC/geographical area) :Global
Root cause: Hardware default
Jun 28, 05:30 UTC
Jun 27, 2022
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
[Global][Hosted private cloud] - Maintenance upgrade host - wave 16
Completed - The scheduled maintenance has been completed.
Jun 24, 17:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 18:00 UTC
Scheduled - Start time : 20/06/2022 18:00 UTC
End time : 24/06/2022 15:00 UTC
Service impact : Up to three reboot and if we meet an issue during the reboot of the host, it will be replaced. (20 min)
Service improvement : All hosts are upgraded frequently due to the VMware's matrix of compatibility.

If you are from wave 16 you will receive a mail from us and you will be able to schedule again with the manager.
Builds will be pushed to the host, put in maintenance mode, all Vms will be moved with Vmotion and last hosts will be rebooted .
If major update have to be done, it will be two successive reboots like this:
Host v6.0 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.5 : upgrade major to v6.7, reboot, then upgrade minor to the last build v6.7, reboot.
Host v6.7 : upgrade minor to the last build 19195723 if needed, reboot.
If hosts are already on 19195723, they will be skipped
Jun 13, 17:34 UTC
[RBX8][Hosted Private Cloud] Switch Upgrade
Completed - The scheduled maintenance has been completed.
Jun 24, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:01 UTC
Scheduled - Start time : 08/06/2022 22:00 UTC
End time : 09/06/2022 04:00 UTC
Service impact : A few seconds of Input/Output freeze when the service will do a switchover (2 times)
Service improvement: The objective of this change is to upgrade the switch version to maintain consistency.
May 27, 23:11 UTC
Jun 23, 2022
[Global][Veeam] - Licence expiration
Resolved - Start Time : 31/05/2022 08:00 UTC
End Time : 23/06/2022 12:17 UTC
Root cause : The incident was caused by a lack of licence. The incident is closed.
Jun 23, 12:50 UTC
Identified - Start time: 31/05/2022 08:00 UTC
User impact : While updating the Veeam license, customers could see a message that it is expired since 31th May, but we still have a 60 days extension. The service will work as usual and there is no impact on the customers infrastructure.
Technical impact (DC/geographical area): all
Scope of impact : Veeam
Ongoing actions : Updating the license on our side
May 31, 12:50 UTC
[RBX2B][Hosted Private Cloud] - Datastore tete-4251
Resolved - Start time: 23/06/2023 11:23 UTC
End time: 23/06/2023 12:20 UTC
User impact : pcc-007260,pcc-007290,pcc-007291,pcc-013489,pcc-013490,pcc-013491,pcc-015433,pcc-015434,pcc-015435
Scope of impact : datastores inacessible
Ongoin Actions: the failover mechanism was blocked, we imported the service on master node

Thank you for your understanding

OVHcloud Technical team
Jun 23, 11:23 UTC
[Global][VMware Private Cloud] - VMware NSX operation
Completed - The scheduled maintenance has been completed.
Jun 23, 04:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 06:00 UTC
Scheduled - Start time : 20/06/2022 06:00 UTC
End time : 24/06/2022 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Jun 13, 17:43 UTC
[BHS1C][Network] - Network devices update
Completed - The scheduled maintenance has been completed.
Jun 23, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 23:30 UTC
Scheduled - Start time : 28/06/2022 02:30 UTC
End time : 28/06/2022 09:30 UTC
Service impact : None
Service improvement: As part of our continuous improvement policy, we will be updating our network equipment.
Jun 22, 23:29 UTC
Jun 22, 2022
Jun 21, 2022
[Global][VMware] - HPC Storage operation
Completed - The scheduled maintenance has been completed.
Jun 21, 14:31 UTC
Update - UPDATE: We are sorry to inform you that this maintenance is postponed till tomorrow morning 21/06/2022.
Jun 20, 13:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 08:01 UTC
Scheduled - Start time : 20/06/2022 08:00 UTC
End time : 20/06/2022 15:00 UTC
Service impact : None
Service improvement : We will apply a patch on all HPC datastores for Essential & Premier. This patch affect network interface naming.
There will be no impact, it will be transparent for services.
Jun 16, 00:13 UTC
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

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