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[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 2026 - 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 17/08/2026 07:00 UTC
End time : 21/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Aug 17, 2026 07:00 - Aug 21, 2026 16:00 UTC

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Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Public VMware Cloud Foundation as-a-Service || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || BHS Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || ERI Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || GRA Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || LIM Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || RBX Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || SBG Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || WAW Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || SYD Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Aug 24, 2026 07:00 - Aug 28, 2026 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 24/08/2026 07:00 UTC
End time : 28/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Posted on Jul 31, 2026 - 14:36 UTC

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

Unresolved incident: [EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification.

Aug 16, 2026

[RBX2C][Managed VMware vSphere] - Rack R805L16 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 14/08/2026 19:42 UTC
End time : 14/08/2026 21:48 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 03:43 UTC
Monitoring - Service has been fully restored since 14/08/2026 21:48 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 14/08/2026 19:42 UTC
Impacted Service(s) : All hosts in the rack R805L16 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 22:19 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific rack R805L16.

Here are some supplementary details :

Start time : 14/08/2026 19:42 UTC
Impacted Service(s) : All hosts in the rack R805L16 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 20:20 UTC

Aug 15, 2026

No incidents reported.

Aug 14, 2026

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 14, 17:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 10/08/2026 07:00 UTC
End time : 14/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jul 31, 14:45 UTC

Aug 13, 2026

[RBX2C][Managed VMware vSphere] - Rack R805L16 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 13/08/2026 15:24 UTC
End time : 13/08/2026 16:02 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 13, 16:33 UTC
Investigating - We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary availability issue in the rack R805L16.

Here are some supplementary details :

Start time : 13/08/2026 15:24 UTC
Impacted Service(s) : All hosts in the rack R805L16 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 13, 16:03 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

[SBG2A][Cooling System] - Rack S357B04 maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 11, 09:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:32 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/08/2026 06:56 UTC
End time : 11/08/2026 09:56 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 11, 07:29 UTC

Aug 10, 2026

[RBX2B][Managed VMware vSphere] - Cluster10665 Incident Notification
Resolved - We had an incident on Managed VMware vSphere offer which has now been resolved.

Here are some supplementary details :

Start time : 10/08/2026 05:44 UTC
End time : 10/08/2026 05:50 UTC
Impacted Service(s) : Cluster10665 was temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their data located in the specified cluster.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Aug 10, 07:09 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

[BHS/LIM/ERI/RBX][Hosted Private Cloud] - Public VMware Cloud Foundation as-a-Service maintenance notification
Completed - All services are operational.
Aug 7, 19:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 08:22 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public VMware Cloud Foundation as-a-Service offer.

Start time : 03/08/2026 09:00 UTC
End time : 07/08/2026 18:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Hosted Private Cloud offer.

Thank you for your understanding.
Jul 30, 17:49 UTC
[RBX2][Managed VMware vSphere] - Datastore incident notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 07/08/2026 09:27 UTC
End time : 07/08/2026 09:37 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 09:49 UTC
Investigating - We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary issue in the RBX region.

Here are some supplementary details :

Start time : 07/08/2026 09:27 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Customers Impact : Customers are unable to access their datastores.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 09:45 UTC

Aug 6, 2026

[SBG3][Managed VMware vSphere] - Rack S345A02 maintenance notification
Completed - All services are operational.
Aug 6, 14:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer on rack S345A02.

Start time : 06/08/2026 11:15 UTC
End time : 06/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some hosts, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 11:53 UTC

Aug 5, 2026

No incidents reported.

Aug 4, 2026

[RBX2B][Managed VMware vSphere] - Cluster2005 Incident Notification
Resolved - We had an incident on our Managed VMware vSphere offering which has now been resolved.

Here are some supplementary details :

Start time : 04/08/2026 08:53 UTC
End time : 04/08/2026 09:07 UTC
Impacted Service(s) : Cluster2005 was temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their data located in the specified cluster.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Aug 4, 09:24 UTC
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