OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2023 - 07:00 UTC
Scheduled - Start time : 25/09/2023 07:00 UTC
End time : 29/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2023 - 04:00 UTC
Scheduled - Start time : 25/09/2023 04:00 UTC
End time : 28/09/2023 07:00 UTC
Service impact : None
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade to multiple network equipment.

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Veeam Backup Managed Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || ERI Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || FRA Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || LIM Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || LON Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || RBX Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || SBG Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
VMware Private Cloud || WAW Under Maintenance
Network Operational
Management plane Operational
Compute Operational
Storage Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start time : 28/09/2023 07:00 UTC
End time : 28/09/2023 12:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Posted on Sep 13, 2023 - 19:13 UTC
Start time : 02/10/2023 04:00 UTC
End time : 02/10/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Posted on Sep 22, 2023 - 03:19 UTC
[Global][Hosted Private Cloud] - Storage Wave 5 - 6 Oct 2, 2023 07:00 - Oct 11, 2023 19:00 UTC
Start time : 02/10/2023 07:00 UTC
End time : 11/10/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement : In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.

Posted on Sep 26, 2023 - 23:51 UTC
[WAW][Hosted Private Cloud] - Network equipement operation Oct 3, 2023 02:00 - Oct 5, 2023 05:00 UTC
Start time : 03/10/2023 02:00 UTC
End time : 05/10/2023 05:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Posted on Sep 22, 2023 - 21:39 UTC
[ERI][Hosted Private Cloud] - Network equipement operation Nov 9, 2023 02:00 - Nov 12, 2023 05:00 UTC
Start time : 09/10/2023 02:00 UTC
End time : 12/10/2023 05:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Posted on Sep 27, 2023 - 21:38 UTC
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023
Resolved - Start time: 27/09/2023 11:13 UTC
End time: 27/09/2023 16:08 UTC
User impact :All the servers on these racks are operational again.
Services are working as they should be.
Root cause:It was due to malfunction on a power supply

Sep 27, 16:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 27, 12:53 UTC
Investigating - Start time: 27/09/2023 11:13 UTC
User impact :All the servers on these racks are unreachable
Ongoing Actions:Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Sep 27, 11:54 UTC
Completed - The scheduled maintenance has been completed.
Sep 27, 06:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 UTC
Scheduled - Start time : 27/09/2023 04:00 UTC
End time : 27/09/2023 10:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 6, 04:47 UTC
Sep 26, 2023
Completed - Start time : 26/09/2023 20:00 UTC
End time : 26/09/2023 22:55 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a multiples Vrack network equipment.

Sep 26, 22:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 UTC
Scheduled - Start time : 26/09/2023 20:00 UTC
End time : 26/09/2023 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a multiples Vrack network equipment.

Sep 22, 20:48 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 UTC
Scheduled - Start time : 26/09/2023 07:00 UTC
End time : 26/09/2023 12:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 13, 18:51 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 12:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 UTC
Scheduled - Start time : 26/09/2023 07:00 UTC
End time : 26/09/2023 12:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 13, 18:58 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:36 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6, 08:35 UTC
Update - New Start time : 26/09/2023 06:00 UTC
New End time : 26/09/2023 10:00 UTC

Sep 6, 08:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:01 UTC
Scheduled - Start time : 06/09/2023 06:00 UTC
End time : 06/09/2023 10:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Aug 28, 14:32 UTC
Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 09:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 6, 07:23 UTC
Scheduled - Start time : 25/09/2023 06:00 UTC
End time : 25/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 5, 14:58 UTC
Resolved - Start Time : 25/09/2023 00:30 UTC
End Time : 25/09/2023 03:02 UTC
Root cause : Incident due to an hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.

Sep 25, 03:45 UTC
Identified - Start time: 25/09/2023 00:30 UTC
User impact : Datastore pcc-002570 was unreachable.
Technical impact (DC/geographical area) : RBX
Root cause : Incident due to an hardware issue.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Sep 25, 01:55 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 18:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 UTC
Scheduled - Start time : 18/09/2023 07:00 UTC
End time : 22/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.

Sep 7, 22:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 17:18 UTC
Update - The maintenance has a new end time :
New end time : 31/08/2023 16:00 UTC

Aug 2, 14:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled - Start time : 12/06/2023 06:00 UTC
End time : 31/08/2023 16:00 UTC
Service impact : During NSX upgrade , Hosts will be put in maintenance mode and reboot
During vSphere and Zerto migrations , management will be inaccessible for 3 hours.
During ESXi migrations , In some case Binaries will be pushed locally or Hosts will be rebooted, (no impact as the hosts are in maintenance mode).
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution and ESXi for customers with and without Zerto service

Jun 9, 17:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC
Scheduled - Start time : 18/09/2023 06:00 UTC
End time : 22/09/2023 16:00 UTC
Service impact : Management will be unavailable during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for VMware vCenter Server services.
An individual communication will be sent before the upgrade begins.

Sep 13, 22:40 UTC
Sep 21, 2023
Completed - Start time : 21/09/2023 06:00 UTC
End time : 21/09/2023 08:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.

Sep 21, 08:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 UTC
Scheduled - Start time : 21/09/2023 06:00 UTC
End time : 21/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.

Sep 6, 07:07 UTC
Completed - Operations on this maintenance have not gone well, and we will be planning a new date to carry out these works.
Sep 21, 07:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:00 UTC
Scheduled - Start time : 21/09/2023 04:00 UTC
End time : 21/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 5, 15:03 UTC
Completed - Start time : 18/09/2023 04:00 UTC
End time : 21/09/2023 05:05 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 21, 05:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 04:00 UTC
Scheduled - Start time : 18/09/2023 04:00 UTC
End time : 21/09/2023 07:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 7, 22:14 UTC
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:00 UTC
Scheduled - Start time : 20/09/2023 04:00 UTC
End time : 20/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 5, 15:09 UTC
Completed - Maintenance will be rescheduled at a later date
Sep 20, 06:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:01 UTC
Scheduled - Start time : 20/09/2023 06:00 UTC
End time : 20/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.

Sep 6, 07:00 UTC
Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 UTC
Scheduled - Start time : 19/09/2023 04:00 UTC
End time : 19/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 5, 15:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 09:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:00 UTC
Scheduled - Start time : 19/09/2023 06:00 UTC
End time : 19/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 6, 08:18 UTC
Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 09:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 04:00 UTC
Scheduled - Start time : 18/09/2023 04:00 UTC
End time : 18/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Sep 5, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC
Scheduled - Start time : 18/09/2023 06:00 UTC
End time : 18/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.

Sep 6, 06:34 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Completed - The scheduled maintenance has been completed.
Sep 15, 20:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 UTC
Scheduled - Start time : 13/09/2023 07:00 UTC
End time : 15/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.

Sep 7, 22:39 UTC
Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 11:22 UTC
Update - The maintenance is going to take a little bit longer than we expected.

New end time : 14/09/2023 10:30 UTC

Sep 14, 10:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 08:02 UTC
Scheduled - Start time : 14/09/2023 08:00 UTC
End time : 14/09/2023 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing to replace a defective network equipment.

Sep 12, 22:42 UTC