Hosted Private Cloud Status

OVHcloud Private Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][Hosted Private Cloud] - Storage Wave 4

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2023 - 07:00 UTC

Scheduled - Start time : 25/09/2023 07:00 UTC
End time : 29/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.

[LIM][Hosted Private Cloud] - Network equipement operation

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 2023 - 04:00 UTC

Scheduled - Start time : 25/09/2023 04:00 UTC
End time : 28/09/2023 07:00 UTC
Service impact : None
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade to multiple network equipment.

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Persistent Storage Operational

Backup as a Service || Veeam Backup Managed Operational

Veeam || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || BHS Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || ERI Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || FRA Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || LIM Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || LON Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || RBX Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || SBG Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

VMware Private Cloud || WAW Under Maintenance

Network Operational

Management plane Operational

Compute Operational

Storage Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RBX7][Hosted Private Cloud] - Network equipement operation Sep 28, 2023 07:00-12:00 UTC

Start time : 28/09/2023 07:00 UTC
End time : 28/09/2023 12:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Sep 13, 2023 - 19:13 UTC

[RBX7][Hosted Private Cloud] - Network equipement operation Oct 2, 2023 04:00-10:00 UTC

Start time : 02/10/2023 04:00 UTC
End time : 02/10/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Sep 22, 2023 - 03:19 UTC

[Global][Hosted Private Cloud] - Storage Wave 5 - 6 Oct 2, 2023 07:00 - Oct 11, 2023 19:00 UTC

Start time : 02/10/2023 07:00 UTC
End time : 11/10/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement : In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.
Posted on Sep 26, 2023 - 23:51 UTC

[WAW][Hosted Private Cloud] - Network equipement operation Oct 3, 2023 02:00 - Oct 5, 2023 05:00 UTC

Start time : 03/10/2023 02:00 UTC
End time : 05/10/2023 05:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Sep 22, 2023 - 21:39 UTC

[ERI][Hosted Private Cloud] - Network equipement operation Nov 9, 2023 02:00 - Nov 12, 2023 05:00 UTC

Start time : 09/10/2023 02:00 UTC
End time : 12/10/2023 05:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Sep 27, 2023 - 21:38 UTC

Past Incidents

Sep 28, 2023

No incidents reported today.

Sep 27, 2023

[RBX8][Hosted Private Cloud] - R806R16 - R806R17

Resolved - Start time: 27/09/2023 11:13 UTC
End time: 27/09/2023 16:08 UTC
User impact :All the servers on these racks are operational again.
Services are working as they should be.
Root cause:It was due to malfunction on a power supply
Sep 27, 16:14 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 27, 12:53 UTC

Investigating - Start time: 27/09/2023 11:13 UTC
User impact :All the servers on these racks are unreachable
Ongoing Actions:Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 27, 11:54 UTC

[BHS7][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 27, 06:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 UTC

Scheduled - Start time : 27/09/2023 04:00 UTC
End time : 27/09/2023 10:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 6, 04:47 UTC

Sep 26, 2023

[RBX2][Hosted Private Cloud] - Vrack network equipement operation

Completed - Start time : 26/09/2023 20:00 UTC
End time : 26/09/2023 22:55 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a multiples Vrack network equipment.
Sep 26, 22:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 UTC

Scheduled - Start time : 26/09/2023 20:00 UTC
End time : 26/09/2023 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a multiples Vrack network equipment.
Sep 22, 20:48 UTC

[SBG3][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 26, 12:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 UTC

Scheduled - Start time : 26/09/2023 07:00 UTC
End time : 26/09/2023 12:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 13, 18:51 UTC

[SBG3][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 26, 12:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 UTC

[WAW1][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 26, 09:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 04:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6, 08:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:36 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6, 08:35 UTC

Update - New Start time : 26/09/2023 06:00 UTC
New End time : 26/09/2023 10:00 UTC
Sep 6, 08:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:01 UTC

Scheduled - Start time : 06/09/2023 06:00 UTC
End time : 06/09/2023 10:00 UTC
Service impact : Impacted services might experience some input/output freezes for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Aug 28, 14:32 UTC

Sep 25, 2023

[SBG3][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 25, 09:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 6, 07:23 UTC

Scheduled - Start time : 25/09/2023 06:00 UTC
End time : 25/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 5, 14:58 UTC

[RBX][VMware Private Cloud] - Storage tete-516

Resolved - Start Time : 25/09/2023 00:30 UTC
End Time : 25/09/2023 03:02 UTC
Root cause : Incident due to an hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.
Sep 25, 03:45 UTC

Identified - Start time: 25/09/2023 00:30 UTC
User impact : Datastore pcc-002570 was unreachable.
Technical impact (DC/geographical area) : RBX
Root cause : Incident due to an hardware issue.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 25, 01:55 UTC

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

[Global][Hosted Private Cloud] - Storage Wave 3

Completed - The scheduled maintenance has been completed.
Sep 22, 18:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 UTC

Scheduled - Start time : 18/09/2023 07:00 UTC
End time : 22/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.
Sep 7, 22:25 UTC

[Global][VMwarePrivateCloud] – NSX , vCenter, Zerto & ESXi major upgrade

Completed - The scheduled maintenance has been completed.
Sep 22, 17:18 UTC

Update - The maintenance has a new end time :
New end time : 31/08/2023 16:00 UTC
Aug 2, 14:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC

Scheduled - Start time : 12/06/2023 06:00 UTC
End time : 31/08/2023 16:00 UTC
Service impact : During NSX upgrade , Hosts will be put in maintenance mode and reboot
During vSphere and Zerto migrations , management will be inaccessible for 3 hours.
During ESXi migrations , In some case Binaries will be pushed locally or Hosts will be rebooted, (no impact as the hosts are in maintenance mode).
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution and ESXi for customers with and without Zerto service
Jun 9, 17:17 UTC

[SBG2A/RBX1A][HostedPrivateCloud] - VMware vCenter Server upgrade

Completed - The scheduled maintenance has been completed.
Sep 22, 16:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC

Scheduled - Start time : 18/09/2023 06:00 UTC
End time : 22/09/2023 16:00 UTC
Service impact : Management will be unavailable during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for VMware vCenter Server services.
An individual communication will be sent before the upgrade begins.
Sep 13, 22:40 UTC

Sep 21, 2023

[RBX8][Hosted Private Cloud] - Network equipement operation

Completed - Start time : 21/09/2023 06:00 UTC
End time : 21/09/2023 08:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.
Sep 21, 08:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 UTC

Scheduled - Start time : 21/09/2023 06:00 UTC
End time : 21/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.
Sep 6, 07:07 UTC

[RBX7][Hosted Private Cloud] - Network equipement operation

Completed - Operations on this maintenance have not gone well, and we will be planning a new date to carry out these works.
Sep 21, 07:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:00 UTC

Scheduled - Start time : 21/09/2023 04:00 UTC
End time : 21/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 5, 15:03 UTC

[LIM1][Hosted Private Cloud] - Network equipement operation

Completed - Start time : 18/09/2023 04:00 UTC
End time : 21/09/2023 05:05 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 21, 05:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 04:00 UTC

Scheduled - Start time : 18/09/2023 04:00 UTC
End time : 21/09/2023 07:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 7, 22:14 UTC

Sep 20, 2023

[RBX7][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 20, 19:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:00 UTC

Scheduled - Start time : 20/09/2023 04:00 UTC
End time : 20/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 5, 15:09 UTC

[RBX8][Hosted Private Cloud] - Network equipement operation

Completed - Maintenance will be rescheduled at a later date
Sep 20, 06:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:01 UTC

Scheduled - Start time : 20/09/2023 06:00 UTC
End time : 20/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.
Sep 6, 07:00 UTC

Sep 19, 2023

[RBX7][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 19, 09:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:00 UTC

Scheduled - Start time : 19/09/2023 04:00 UTC
End time : 19/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 5, 15:21 UTC

[RBX8][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 19, 09:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:00 UTC

Scheduled - Start time : 19/09/2023 06:00 UTC
End time : 19/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 6, 08:18 UTC

Sep 18, 2023

[RBX7][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 18, 09:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 04:00 UTC

Scheduled - Start time : 18/09/2023 04:00 UTC
End time : 18/09/2023 10:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Sep 5, 15:23 UTC

[SBG3][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 18, 07:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:00 UTC

Scheduled - Start time : 18/09/2023 06:00 UTC
End time : 18/09/2023 11:00 UTC
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on multiple network equipment.
Sep 6, 06:34 UTC

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

[Global][Hosted Private Cloud] - Storage Wave 2

Completed - The scheduled maintenance has been completed.
Sep 15, 20:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 UTC

Scheduled - Start time : 13/09/2023 07:00 UTC
End time : 15/09/2023 19:00 UTC
Service impact : Some latency during the operations.
Service improvement :In order to improve our services, we need to free up all the admin or client zpools located on the LV1 and LV2 filers.
Sep 7, 22:39 UTC

Sep 14, 2023

[BHS][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Sep 14, 11:22 UTC

Update - The maintenance is going to take a little bit longer than we expected.

New end time : 14/09/2023 10:30 UTC
Sep 14, 10:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 08:02 UTC

Scheduled - Start time : 14/09/2023 08:00 UTC
End time : 14/09/2023 10:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing to replace a defective network equipment.
Sep 12, 22:42 UTC