Hosted Private Cloud Status

OVHcloud Private Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[GLOBAL][Backup as a Service] - Veeam Enterprise incident notification

Update - Our technical teams are working on the fix which will be implemented in the coming weeks.
We apologize for any inconvenience caused.
Sep 05, 2024 - 15:04 UTC

Identified - Start time : 04/09/2024 14:00 UTC
Service impact : Customers who upgrade their Veeam servers to the latest version, won't be able to connect to our Veeam Enterprise, but they will be protected by the current license.
Ongoing actions : Our technical teams are preparing a fix to solve the issue.
Sep 05, 2024 - 12:53 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Persistent Storage Operational

Backup as a Service || Veeam Backup Managed Operational

Backup as a Service || Veeam Enterprise Partial Outage

Veeam || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || YYZ Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || GRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || YYZ Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[RBX2B][Hosted Private Cloud] - Equipment update Sep 9, 2024 04:30-08:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 09/09/2024 04:30 UTC
End time : 09/09/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Posted on Aug 08, 2024 - 21:07 UTC

[Global][HostedPrivateCloud] - Vmotion Sep 9, 2024 07:00 - Sep 16, 2024 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 09/09/2024 07:00 UTC
End time : 13/09/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding
Posted on Sep 06, 2024 - 07:56 UTC

[Global][HostedPrivateCloud] - VMware vCenter Server + Hosts upgrade Sep 9, 2024 07:00 - Sep 13, 2024 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 09/09/2024 07:00 UTC
End time : 13/09/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Posted on Aug 30, 2024 - 22:31 UTC

[GLOBAL][VMware Private Cloud] - vRealize Operations (vRops) upgrade Sep 9, 2024 07:00 - Sep 13, 2024 16:00 UTC

Start time : 09/09/2024 07:00 UTC
End time : 13/09/2024 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).
Posted on Sep 04, 2024 - 17:00 UTC

[SBG1A/RBX2A/B/D][Hosted Private Cloud] - Equipment update Sep 9, 2024 09:30-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 09/09/2024 09:30 UTC
End time : 09/09/2024 13:30 UTC
Service impact : A downtime of 3 hours is expected during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Posted on Aug 08, 2024 - 21:11 UTC

[PAR3][Hosted Private Cloud] - Network equipement operation Sep 10, 2024 01:00-04:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/09/2024 01:00 UTC
End time : 10/09/2024 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Posted on Aug 29, 2024 - 22:05 UTC

[RBX2B][Hosted Private Cloud] - Equipment update Sep 10, 2024 04:30-08:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 10/09/2024 04:30 UTC
End time : 10/09/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Posted on Aug 08, 2024 - 21:15 UTC

[RBX2/SBG1][Hosted Private Cloud] - Equipment update Sep 10, 2024 09:30-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/09/2024 09:30 UTC
End time : 10/09/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Posted on Aug 08, 2024 - 20:41 UTC

[RBX2][Hosted Private Cloud] - Equipment update Sep 11, 2024 04:30-08:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 11/09/2024 04:30 UTC
End time : 11/09/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Posted on Aug 08, 2024 - 20:33 UTC

[RBX2/SBG1][Hosted Private Cloud] - Equipment update Sep 11, 2024 09:30-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 11/09/2024 09:30 UTC
End time : 11/09/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Posted on Aug 08, 2024 - 20:28 UTC

[RBX2][Hosted Private Cloud] - Equipment update Sep 12, 2024 04:30-08:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/09/2024 04:30 UTC
End time : 12/09/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Posted on Aug 08, 2024 - 20:20 UTC

[RBX2/SBG1][Hosted Private Cloud] - Equipment update Sep 12, 2024 09:30-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/09/2024 09:30 UTC
End time : 12/09/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Posted on Aug 08, 2024 - 20:07 UTC

[RBX2A][Hosted Private Cloud] - Equipement update Sep 16, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 16/09/2024 04:30 UTC
End time : 16/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Aug 28, 2024 - 20:16 UTC

[Global][HostedPrivateCloud] - VMware vCenter Server + Hosts upgrade Sep 16, 2024 07:00 - Sep 20, 2024 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/09/2024 07:00 UTC
End time : 20/09/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Posted on Aug 30, 2024 - 22:37 UTC

[RBX2A][Hosted Private Cloud] - Equipment update Sep 17, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 17/09/2024 04:30 UTC
End time : 17/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Aug 30, 2024 - 21:19 UTC

[RBX2A/RBX2B][Hosted Private Cloud] - Equipment update Sep 18, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 18/09/2024 04:30 UTC
End time : 18/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Aug 30, 2024 - 22:03 UTC

[RBX2B][Hosted Private Cloud] - Equipment update Sep 19, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/09/2024 04:30 UTC
End time : 19/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Aug 30, 2024 - 22:12 UTC

[RBX2B][Hosted Private Cloud] - Equipment update Sep 19, 2024 09:30-15:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/09/2024 09:30 UTC
End time : 19/09/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Aug 30, 2024 - 22:20 UTC

[RBX2A/RBX2B][Hosted Private Cloud] - Equipment update notification Sep 23, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 23/09/2024 04:30 UTC
End time : 23/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 05, 2024 - 22:55 UTC

[RBX2B/RBX2D][Hosted Private Cloud] - Equipment update notification Sep 23, 2024 09:30-15:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 23/09/2024 09:30 UTC
End time : 23/09/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 05, 2024 - 23:00 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification Sep 24, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 24/09/2024 04:30 UTC
End time : 24/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 18:37 UTC

[RBX2D][Hosted Private Cloud] - Equipment maintenance notification Sep 24, 2024 09:30-15:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 24/09/2024 09:30 UTC
End time : 24/09/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 18:40 UTC

[RBX2D][Hosted Private Cloud] - Equipment maintenance notification Sep 25, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 25/09/2024 04:30 UTC
End time : 25/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 18:43 UTC

[RBX2D][Hosted Private Cloud] - Equipment maintenance notification Sep 25, 2024 09:30-15:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 25/09/2024 09:30 UTC
End time : 25/09/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 21:56 UTC

[RBX2D][Hosted Private Cloud] - Equipment maintenance notification Sep 26, 2024 04:30-10:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/09/2024 04:30 UTC
End time : 26/09/2024 10:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 22:10 UTC

[RBX2D][Hosted Private Cloud] - Equipment maintenance notification Sep 26, 2024 09:30-15:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/09/2024 09:30 UTC
End time : 26/09/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Sep 06, 2024 - 22:12 UTC

Past Incidents

Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

[Global][HostedPrivateCloud] - VMware vCenter Server + Hosts upgrade

Completed - The scheduled maintenance has been completed.
Sep 6, 17:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/09/2024 07:00 UTC
End time : 06/09/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.
Aug 27, 21:56 UTC

[Global][HostedPrivateCloud] - Vmotion

Completed - The scheduled maintenance has been completed.
Sep 6, 11:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/08/2024 07:00 UTC
End time : 06/09/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services. An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Aug 20, 21:03 UTC

Sep 5, 2024

[SBG1A/RBX2A/D][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 5, 13:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 05/09/2024 09:30 UTC
End time : 05/09/2024 13:30 UTC
Service impact : A downtime of 3 hours is expected
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 21:03 UTC

[RBX2B][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 5, 09:54 UTC

Update - Please be advised that the maintenance work is taking longer than anticipated.
The revised end time is as follows:
End time : 05/09/2024 10:30 UTC
Sep 5, 09:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 05/09/2024 04:30 UTC
End time : 05/09/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:59 UTC

Sep 4, 2024

[SBG1A/RBX2A/B/D][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 4, 11:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:30 UTC

Scheduled - ,As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 04/09/2024 09:30 UTC
End time : 04/09/2024 13:30 UTC
Service impact : A downtime of 3 hours is expected during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:51 UTC

[RBX2B][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 4, 10:15 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 04/09/2024 04:30 UTC
End time : 04/09/2024 10:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.
Sep 4, 08:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 04/09/2024 04:30 UTC
End time : 04/09/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:43 UTC

Sep 3, 2024

[SBG1A/RBX2A/B][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 3, 12:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 03/09/2024 09:30 UTC
End time : 03/09/2024 13:30 UTC
Service impact : A downtime of 3 hours may be expected
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:40 UTC

[RBX2B][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 3, 10:39 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information of the operation.

Start time : 03/09/2024 04:30 UTC
End time : 03/09/2024 11:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.
Sep 3, 10:02 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information of the operation.

Start time : 03/09/2024 04:30 UTC
End time : 03/09/2024 09:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.
Sep 3, 08:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 03/09/2024 04:30 UTC
End time : 03/09/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:35 UTC

[RBX2D/LIM1C/SBG1A/RBX2B/ERI1C][Hosted Private Cloud] - Equipment update

Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Sep 3, 08:39 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/09/2024 09:30 UTC
End time : 16/09/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Aug 30, 20:52 UTC

Sep 2, 2024

[RBX8][Vmware] - R803R22

Resolved - Start Time : 02/09/2024 13:30 UTC
End Time : 02/09/2024 21:00 UTC
Root cause : Electrical issue

We thank you for your understanding and patience throughout this incident
Sep 2, 21:20 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 2, 19:22 UTC

Investigating - An incident is in progress on our Vmware offer.

Please be aware that this is currently affecting the Functionality

Here is detail for this incident :

Start time : 02/09/2024 13:30 UTC
Service impact : Some servers in this rack are unreachable.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Sep 2, 19:20 UTC

[RBX8][Vmware] - R808R22

Resolved - Start time : 02/09/2024 13:30 UTC
End Time : 02/09/2024 20:06 UTC
Root cause : It was due to a malfunction on a hardware.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Sep 2, 20:15 UTC

Update - We are continuing to work on a fix for this issue.
Sep 2, 18:49 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 2, 15:26 UTC

[RBX2A][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 2, 16:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 02/09/2024 09:30 UTC
End time : 02/09/2024 13:30 UTC
Service impact : 3 hours of downtime might be expected
Service improvement : As part of our continuous improvement policy, we are rolling out a update for some servers.

Thank you for your understanding.
Aug 8, 20:31 UTC

[RBX2][Vmware] - Vcenter/Gateway

Resolved - Start Time : 02/09/2024 15:25 UTC
End Time : 02/09/2024 15:45 UTC
Technical impact : Customers could not access the Vsphere service.
Root cause : It was due a malfunction on a power supply.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Sep 2, 16:23 UTC

[RBX2][Hosted Private Cloud] - Equipment update

Completed - The scheduled maintenance has been completed.
Sep 2, 11:59 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Sep 2, 09:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/09/2024 04:30 UTC
End time : 02/09/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 8, 12:23 UTC

Sep 1, 2024

[RBX][Vmware] - Cluster9066/Filerz 1660

Resolved - Start time : 01/09/2024 14:15 UTC
End Time : 01/09/2024 17:15 UTC
Root cause : It was due to a malfunction on a hardware.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Sep 1, 17:34 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 1, 16:35 UTC

Investigating - An incident is in progress on our Vmware offer.

Here is detail for this incident :

Start time : 01/09/2024 14:15 UTC
Service impact : Some customers are unable to acces some virtual machines hosted by these datastores.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Sep 1, 16:34 UTC

Aug 31, 2024

No incidents reported.

Aug 30, 2024

[Global][HostedPrivateCloud] - VMware vCenter Server + Hosts upgrade (push binaries only)

Completed - The scheduled maintenance has been completed.
Aug 30, 18:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 07:01 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/08/2024 07:00 UTC
End time : 30/08/2024 15:00 UTC
Service impact : Management unavailable for 1h (VCSA) . Customer responsibility , Put in maintenance mode each host one by one and then restart it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.
Aug 22, 09:01 UTC

Aug 29, 2024

[RBX2/LIM1][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 29, 13:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 29/08/2024 09:30 UTC
End time : 29/08/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 23:19 UTC

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 29, 11:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 29/08/2024 04:30 UTC
End time : 29/08/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 23:14 UTC

Aug 28, 2024

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 28, 15:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 28/08/2024 09:30 UTC
End time : 28/08/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 23:03 UTC

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 28, 12:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 28/08/2024 04:30 UTC
End time : 28/08/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 22:46 UTC

[WAW1][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Aug 28, 03:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 01:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 28/08/2024 01:00 UTC
End time : 28/08/2024 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Aug 23, 20:22 UTC

Aug 27, 2024

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Please note that no more impact is being observed.
Aug 27, 13:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 27/08/2024 09:30 UTC
End time : 27/08/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 22:41 UTC

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 27, 12:36 UTC

Update - Please be advised that the maintenance operation will take longer than anticipated.
Further updates will be provided as necessary.
Aug 27, 10:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 27/08/2024 04:30 UTC
End time : 27/08/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 22:34 UTC

Global][Hosted Private Cloud] - VMware vCenter Server + Hosts upgrade

Completed - The scheduled maintenance has been completed.
Aug 27, 09:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/08/2024 07:00 UTC
End time : 23/08/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.
Aug 13, 20:32 UTC

[LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Aug 27, 09:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 22/07/2024 04:30 UTC
End time : 22/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 17:43 UTC

Aug 26, 2024

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 26, 23:01 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information about the operation.

Start time : 26/08/2024 09:30 UTC
End time : 26/08/2024 22:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.
Aug 26, 14:15 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information about the operation.

Start time : 26/08/2024 09:30 UTC
End time : 26/08/2024 15:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.
Aug 26, 13:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/08/2024 09:30 UTC
End time : 26/08/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 22:31 UTC

[RBX2][Hosted Private Cloud] - Equipement update

Completed - The scheduled maintenance has been completed.
Aug 26, 11:24 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 26, 09:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 26/08/2024 04:30 UTC
End time : 26/08/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for some servers.

Thank you for your understanding.
Aug 2, 22:25 UTC

Aug 25, 2024

No incidents reported.