In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 2026 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer in EU/CA regions.
Start time : 13/04/2026 08:00 UTC End time : 16/04/2026 16:00 UTC Service impact : Some customers may experience authentication failures on NSX during the maintenance window. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
Thank you for your understanding.
Apr 13, 202608:00 - Apr 16, 202616:00 UTC
Resolved -
We are pleased to inform you that the incident affecting our Hosted Private Cloud has been resolved.
Start time : 13/04/2026 12:28 UTC End time : 13/04/2026 15:57 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 15:58 UTC
Investigating -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backup as a Service offer on the specific Rack L111A16.
Here are some supplementary details :
Start time : 13/04/2026 12:28 UTC Impacted Service(s) : Some hosts in rack L111A16 were temporarily unavailable Customers Impact : Customers are temporarily unable to access their host located on the specified racks Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Apr 13, 12:44 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B/BHS1A/LIM1C/RBX2D regions.
Start time : 07/04/2026 06:30 UTC End time : 07/04/2026 21:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Mar 19, 21:25 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 20:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on Managed vSphere offer. This may temporarily affect availability.
Start time : 30/03/2026 07:00 UTC End time : 02/04/2026 19:00 UTC Service impact : vRops will be unavailable during the maintenance. Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).
Thank you for your understanding.
Mar 10, 22:33 UTC
Completed -
The scheduled maintenance has been completed.
Apr 2, 03:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A12, 31A13, 31A14 and 31A15.
Start time : 01/04/2026 20:00 UTC End time : 02/04/2026 05:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding.
Jan 13, 21:30 UTC