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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[SBG1A/WAW1C][Managed vSphere] - Storage maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A and WAW1C regions.

Start time : 11/03/2026 07:30 UTC
End time : 11/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Mar 11, 2026 07:30-22:00 UTC
[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 09/03/2026 08:00 UTC
End time : 12/03/2026 17:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Mar 9, 2026 08:00 - Mar 12, 2026 17:00 UTC
[EU/CA][Backup as a Service] - Zerto maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.

Start time : 09/03/2026 08:00 UTC
End time : 12/03/2026 17:00 UTC
Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.

Thank you for your understanding.
Mar 9, 2026 08:00 - Mar 12, 2026 17:00 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Under Maintenance
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Public VMware Cloud Foundation as-a-Service || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || BHS Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || ERI Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || GRA Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || LIM Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || RBX Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || SBG Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || WAW Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Managed VMware vSphere || YYZ Under Maintenance
Network Operational
Management plane Operational
Compute Under Maintenance
Storage Operational
Nutanix on OVHcloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || SYD Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[WAW1C/YYZ1A][Managed vSphere] - Storage maintenance notification Mar 12, 2026 07:30-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in WAW1C and YYZ1A regions.

Start time : 12/03/2026 07:30 UTC
End time : 12/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Feb 05, 2026 - 08:44 UTC

[RBX2B/RBX2D][Managed vSphere] - Storage maintenance notification Mar 16, 2026 07:30-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B and RBX2D regions.

Start time : 16/03/2026 07:30 UTC
End time : 16/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Feb 05, 2026 - 08:53 UTC

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Mar 16, 2026 08:00 - Mar 19, 2026 17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 16/03/2026 08:00 UTC
End time : 19/03/2026 17:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Posted on Feb 10, 2026 - 22:13 UTC

[EU/CA][Hosted Private Cloud] - vRealize Operations (vRops) maintenance notification Mar 16, 2026 09:00 - Mar 19, 2026 20:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on Managed vSphere offer.
This may temporarily affect availability.

Start time : 16/03/2026 09:00 UTC
End time : 19/03/2026 20:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Posted on Mar 10, 2026 - 22:27 UTC

[RBX2][Hosted Private Cloud] - Multiple hosts migration notification Mar 16, 2026 21:00 - Mar 17, 2026 06:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31B05, 31B06, 31B07, 31B08 and 34B12.

Start time : 16/03/2026 21:00 UTC
End time : 17/03/2026 06:00 UTC
Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum.
Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.

Thank you for your understanding.
Posted on Jan 13, 2026 - 21:27 UTC

[RBX/SBG][Managed VMware vSphere] - VMware NSX Maintenance Notification Mar 18, 2026 08:00 - Mar 19, 2026 17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer in RBX/SBG regions.

Start time : 18/03/2026 08:00 UTC
End time : 19/03/2026 17:00 UTC
Service impact : None expected, only vMotion of different VMs from one edge to another.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for our VMware NSX service.

Thank you for your understanding.
Posted on Mar 10, 2026 - 16:21 UTC

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Mar 23, 2026 08:00 - Mar 26, 2026 17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 23/03/2026 08:00 UTC
End time : 26/03/2026 17:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Posted on Feb 10, 2026 - 22:22 UTC

[EU/CA][Hosted Private Cloud] - vRealize Operations (vRops) maintenance notification Mar 23, 2026 08:00 - Mar 26, 2026 20:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on Managed vSphere offer.
This may temporarily affect availability.

Start time : 23/03/2026 08:00 UTC
End time : 26/03/2026 20:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Posted on Mar 10, 2026 - 21:47 UTC

[EU/CA][Managed VMware vSphere] - VMware NSX Maintenance Notification Mar 25, 2026 08:00 - Mar 26, 2026 17:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer in EU/CA regions.

Start time : 25/03/2026 08:00 UTC
End time : 26/03/2026 17:00 UTC
Service impact : None expected, only vMotion of different VMs from one edge to another.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for our VMware NSX service.

Thank you for your understanding.
Posted on Mar 10, 2026 - 16:28 UTC

[EU/CA][Hosted Private Cloud] - vRealize Operations (vRops) maintenance notification Mar 30, 2026 07:00 - Apr 2, 2026 19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on Managed vSphere offer.
This may temporarily affect availability.

Start time : 30/03/2026 07:00 UTC
End time : 02/04/2026 19:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Posted on Mar 10, 2026 - 22:33 UTC

[RBX2][Hosted Private Cloud] - Multiple hosts migration notification Apr 1, 2026 20:00 - Apr 2, 2026 05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A12, 31A13, 31A14 and 31A15.

Start time : 01/04/2026 20:00 UTC
End time : 02/04/2026 05:00 UTC
Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum.
Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.

Thank you for your understanding.
Posted on Jan 13, 2026 - 21:30 UTC
Mar 11, 2026
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 11, 02:21 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Mar 10, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 10/03/2026 07:30 UTC
End time : 10/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 08:36 UTC
Mar 10, 2026
Mar 9, 2026
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 9, 22:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 09/03/2026 07:30 UTC
End time : 09/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 08:30 UTC
[SBG][Managed VMware vSphere] - Rack SBG0502A07A incident notification
Resolved - We would like to inform you that we had an incident on our Managed VMware vSphere offer in the rack SBG0502A07A.
This incident has now been resolved.

Here is detail for this incident :
Start time : 09/03/2026 08:12 UTC
End time : 09/03/2026 08:25 UTC
Impacted Service(s) : Some hosts in the rack SBG0502A07A were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Mar 9, 13:53 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
[SBG5][Cooling System] - Rack SBG0504A03B maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 7, 05:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 15:58 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Hosted Private Cloud cooling infrastructure in SBG0504A03B.

Start time : 05/03/2026 15:24 UTC
End time : 06/03/2026 16:24 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Mar 5, 15:57 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - We would like to inform you that the maintenance on our Managed vSphere is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Mar 5, 23:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 05/03/2026 07:30 UTC
End time : 05/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 08:19 UTC
[EU/CA][Backup as a Service] - Zerto maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 5, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.

Start time : 02/03/2026 08:00 UTC
End time : 05/03/2026 17:00 UTC
Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.

Thank you for your understanding.
Feb 10, 21:23 UTC
[EU/CA][Managed vSphere] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 5, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 02/03/2026 08:00 UTC
End time : 05/03/2026 17:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation.
If the host has virtual machines in it, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Jan 28, 20:26 UTC
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 5, 07:30 UTC
Update - Maintenance is still ongoing. Our teams have encountered difficulties that have slowed down the processing of this operation.
Mar 5, 04:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 04/03/2026 07:30 UTC
End time : 04/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 08:15 UTC
Mar 4, 2026
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 4, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 03/03/2026 07:30 UTC
End time : 03/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 08:11 UTC
Mar 3, 2026
Mar 2, 2026
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 2, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 02/03/2026 07:30 UTC
End time : 02/03/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Feb 5, 07:32 UTC
[RBX][Managed VMware vSphere] - Rack R820L21 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/03/2026 07:25 UTC
End time : 02/03/2026 08:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 2, 09:13 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific RBX regions.

Here are some supplementary details :

Start time : 02/03/2026 07:25 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 2, 07:32 UTC
[RBX2][Hosted Private Cloud] - Multiple hosts migration notification
Completed - The scheduled maintenance has been completed.
Mar 2, 01:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 34A13, 34A14 and 31A16.

Start time : 01/03/2026 21:00 UTC
End time : 02/03/2026 06:00 UTC
Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum.
Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.

Thank you for your understanding.
Feb 9, 19:43 UTC
Mar 1, 2026
Feb 28, 2026

No incidents reported.

Feb 27, 2026
[SBG5][Managed VMware vSphere] - Rack SBG0502B08A Event Notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.

Start time : 27/02/2026 12:24 UTC
End time : 27/02/2026 14:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 14:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific Rack SBG0502B08A.

Here are some supplementary details :

Start time : 27/02/2026 12:24 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 13:15 UTC
Investigating - We are currently experiencing an event affecting our Managed VMware vSphere offer.

Start time : 27/02/2026 12:24 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 12:47 UTC
[SBG3][Public VMware Cloud Foundation] - Racks S357B01 - S357B02 S357B03 incident notification
Resolved - We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation has been resolved.

Start time : 26/02/2026 15:11 UTC
End time : 26/02/2026 15:55 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 10:43 UTC
Monitoring - Service has been fully restored since 26/02/2026 17:18 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 26/02/2026 15:11 UTC
Impacted Service(s) : Some hosts were temporarily unavailable.
Customers Impact : Some customers could not temporarily access their hosts.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 17:25 UTC
Investigating - We are currently investigating an incident affecting our Public VMware Cloud Foundation offering, which is causing temporary availability issue in the racks S357B01 and S357B02.

Here are some supplementary details :

Start time : 26/02/2026 15:11 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers cannot temporarily access their hosts.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 16:07 UTC
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 27, 05:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 26/02/2026 07:30 UTC
End time : 26/02/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Jan 29, 14:04 UTC
Feb 26, 2026
[EU/CA][Managed vSphere] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 26, 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 23/02/2026 08:00 UTC
End time : 26/02/2026 17:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation.
If the host has virtual machines in it, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Jan 20, 20:38 UTC
[RBX8][Managed VMware vSphere] - R805L25/R805L26/R805L27 Incident notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.

Start time : 26/02/2026 05:17 UTC
End time : 26/02/2026 17:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 17:04 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most hosts are now operational again on R805L26 and R805L27.
Ongoing Actions : Our teams are still working to restore service on R805L25 and the remaining hosts that are still down.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 08:20 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on racks R805L25/R805L26/R805L27.

Here are some supplementary details :

Start time : 26/02/2026 05:17 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 05:38 UTC
Investigating - We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary availability issue in racks R805L25/R805L26/R805L27.

Here are some supplementary details :

Start time : 26/02/2026 05:17 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 05:26 UTC
[EU/CA][Backup as a Service] - Zerto maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 26, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.

Start time : 23/02/2026 08:00 UTC
End time : 26/02/2026 17:00 UTC
Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.

Thank you for your understanding.
Feb 10, 21:20 UTC
[SBG1A][Managed vSphere] - Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 26, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.

Start time : 25/02/2026 07:30 UTC
End time : 25/02/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Jan 29, 14:01 UTC
Feb 25, 2026
[RBX2D][Managed vSphere] - Storage maintenance notification
Completed - We would like to inform you that the maintenance on our Managed vSphere is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Feb 25, 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.

Start time : 24/02/2026 07:30 UTC
End time : 24/02/2026 22:00 UTC
Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Jan 29, 13:58 UTC
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