Hosted Private Cloud Status

OVHcloud Private Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][VMwarePrivateCloud] - VMware NSX operation

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2023 - 15:00 UTC

Scheduled - Start time : 28/03/2023 15:00 UTC
End time : 14/04/2023 16:00 UTC
Service impact : Hosts will be put into maintenance mode and vSphere access blocked during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.

[Global][VMwarePrivateCloud] - vCenter major upgrade and and ESXi upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 2023 - 06:00 UTC

Scheduled - Start time : 27/03/2023 06:00 UTC
End time : 07/03/2023 16:00 UTC
Service impact : vSphere will be inaccessible during the maintenance. Hosts will be rebooted, but there is no impact as the hosts are in maintenance mode.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution and ESXi for customers with and without Zerto service.

[Global][VMwarePrivateCloud] - ESXi upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 2023 - 05:01 UTC

Scheduled - Start time : 27/03/2023 05:00 UTC
End time : 14/04/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for VMware ESXi.

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Nutanix || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || BHS Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || ERI Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || FRA Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || LIM Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || LON Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || RBX Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || SBG Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

VMware Private Cloud || WAW Under Maintenance

Network Operational

Management plane Under Maintenance

Compute Operational

Storage Operational

Veeam || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Anthos || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Persistent Storage Operational

Backup as a Service || Veeam Backup Managed Operational

Veeam || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ERI][Network] - E104B02 Apr 3, 2023 07:00-08:00 UTC

Start time : 03/04/2023 07:00 UTC
End time : 03/04/2023 08:00 UTC
Service impact : During the maintenance, the rack E104B02 will be unreachable.
Service improvement : As part of our continuous improvement policy, we need to upgrade the rack configuration.
Posted on Mar 15, 2023 - 02:41 UTC

[SBG3][Hosted Private Cloud] - Network & servers operation Apr 3, 2023 22:00 - Apr 4, 2023 04:00 UTC

Start time : 03/04/2023 22:00 UTC
End time : 04/04/2023 04:00 UTC
Service impact : Our teams will carry out an update operation on storage equipment. This update will be performed first on the nodes in standby. Once the update is complete, a switchover will be performed to update the remaining devices. Expect a few seconds freeze of the inputs/outputs during the switchover
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will be doing a maintenance on a network equipment
Posted on Mar 24, 2023 - 23:13 UTC

[SBG3][Hosted Private Cloud] - Network & servers operation Apr 5, 2023 22:00 - Apr 6, 2023 04:00 UTC

Start time : 05/04/2023 22:00 UTC
End time : 06/04/2023 04:00 UTC
Service impact : Our teams will carry out an update operation on storage equipment. This update will be performed first on the nodes in standby. Once the update is complete, a switchover will be performed to update the remaining devices. Expect a few seconds freeze of the inputs/outputs during the switchover
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will be doing a maintenance on a network equipment
Posted on Mar 24, 2023 - 23:21 UTC

[SBG3][Hosted Private Cloud] - Network & servers operation Apr 11, 2023 22:00 - Apr 12, 2023 04:00 UTC

Update - Below you can find the new dates of the current maintenance.

Start time : 11/04/2023 22:00 UTC
End time : 12/04/2023 04:00 UTC
Service impact : Our teams will carry out an update operation on storage equipment. This update will be performed first on the nodes in standby. Once the update is complete, a switchover will be performed to update the remaining devices. Expect a few seconds freeze of the inputs/outputs during the switchover
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will be doing a maintenance on a network equipment
Mar 27, 2023 - 20:35 UTC

Scheduled - Start time : 29/03/2023 22:00 UTC
End time : 30/03/2023 04:00 UTC
Service impact : Our teams will carry out an update operation on storage equipment. This update will be performed first on the nodes in standby. Once the update is complete, a switchover will be performed to update the remaining devices. Expect a few seconds freeze of the inputs/outputs during the switchover
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will be doing a maintenance on a network equipment
Mar 24, 2023 - 22:37 UTC

Past Incidents

Apr 1, 2023

No incidents reported today.

Mar 31, 2023

[RBX2B][Storage] - tete-3185

Resolved - Start Time : 31/03/2023 06:29 UTC
End Time : 31/03/2023 08:26 UTC
Technical impact (DC/geographical area) : RBX2B
Root cause : Incident caused by a hardware module failure.
Mar 31, 11:02 UTC

Monitoring - Start time: 31/03/2023 06:29 UTC
User impact : Storage services are available for all our clients.
Ongoin Actions: All services are operational, we keep this incident under monitoring for 2 hours
Root cause : Incident caused by a hardware module failure.
Ongoing actions : All services are operational again, however we keep this incident under observation for 2 hours.
Mar 31, 08:26 UTC

Identified - Start time: 31/03/2023 06:29 UTC
User impact : Storage services are unavailable for the following clients: pcc-002131 / pcc-005153
Technical impact (DC/geographical area) : RBX2B
Root cause : Incident caused by a hardware module failure.
Ongoing actions :A replacement of the affected module is in progress.
Mar 31, 08:19 UTC

Investigating - Start time: 31/03/2023 06:29 UTC
User impact : Storage services are unavailable for the following clients: pcc-002131 / pcc-005153
Technical impact (DC/geographical area) : RBX2B
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 31, 06:50 UTC

[RBX2B][Storage] - tete-3185

Resolved - Start Time : 31/03/2023 00:54 UTC
End Time : 31/03/2023 04:27 UTC
Technical impact (DC/geographical area) : RBX2B
Root cause : Incident caused by a hardware issue.
Mar 31, 05:05 UTC

Update - Update : A hardware replacement has been done, but the problem persists. Investigations continue.
Update will be post as significant progress is made.
Mar 31, 04:18 UTC

Investigating - Start time : 31/03/2023 00:54 UTC
User impact : Storage services are unavailable for the following clients: pcc-002131 / pcc-005153
Technical impact (DC/geographical area) : RBX2B
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 31, 01:21 UTC

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

[EU/CA][Hosted Private Cloud] - Network maintenance

Completed - The scheduled maintenance has been completed.
Mar 28, 14:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 UTC

Scheduled - Start time : 28/03/2023 08:00 UTC
End time : 28/03/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our services, we will be doing an internal network maintenance on hosted private cloud products.
Mar 24, 10:08 UTC

Mar 27, 2023

[RBX2B][Hosted Private Cloud] - tete-3169

Resolved - Start Time : 27/03/2023 10:29 UTC
End Time : 27/03/2023 11:23 UTC
Root Cause : Hardware malfunction
Our technical teams resolved the issue. All impacted services are now operational.
Mar 27, 15:12 UTC

Identified - Start time : 27/03/2023 10:29 UTC
Service impact : Downtime 5min
Root Cause : Hardware malfunction
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 27, 11:01 UTC

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

[Global][VMwarePrivateCloud] - VMware NSX operation

Completed - Start time : 06/03/2023 07:00 UTC
End time : 17/03/2023 17:00 UTC
Service impact : Hosts will be put into maintenance mode and vSphere access blocked during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Mar 24, 18:17 UTC

Update - Maintenance will be extended.
End time : 24/03/2023 17:00 UTC
Mar 17, 18:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 23:30 UTC

Scheduled - Start time : 06/03/2023 07:00 UTC
End time : 17/03/2023 17:00 UTC
Service impact : Hosts will be put into maintenance mode and vSphere access blocked during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Mar 2, 23:43 UTC

[Global][VMwarePrivateCloud] - vCenter major upgrade and and ESXi upgrade

Completed - Start time : 20/03/2023 07:00 UTC
End time : 24/03/2023 17:00 UTC
Service impact : vSphere will be inaccessible during the maintenance. Hosts will be rebooted, but there is no impact as the hosts are in maintenance mode.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution and ESXi for customers with and without Zerto service.
Mar 24, 18:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:00 UTC

Scheduled - Start time : 20/03/2023 07:00 UTC
End time : 24/03/2023 17:00 UTC
Service impact : vSphere will be inaccessible during the maintenance. Hosts will be rebooted, but there is no impact as the hosts are in maintenance mode.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution and ESXi for customers with and without Zerto service.
Mar 15, 17:28 UTC

Mar 23, 2023

[RBX8][Network] - Network equipment replacement

Completed - Start time : 23/03/2023 20:00 UTC
End time : 23/03/2023 22:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are replacing a network equipment of our infrastructure related to Hosted Private Cloud.
Mar 23, 20:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 UTC

Scheduled - Start time : 23/03/2023 20:00 UTC
End time : 23/03/2023 22:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are replacing a network equipment of our infrastructure related to Hosted Private Cloud.
Mar 21, 23:45 UTC

Mar 22, 2023

[RBX2B][VMwarePrivateCloud] - tete-3372

Resolved - Start time : 22/03/2023 03:21 UTC
End Time : 22/03/2023 04:51 UTC
Root cause : Hardware malfunction
Our technical teams resolved the issue. All impacted services are operational anew.
Mar 22, 04:53 UTC

Identified - Start time : 22/03/2023 03:21 UTC
Service impact : Services are unavailable for the following pools : pcc-004546, pcc-004598
Ongoing actions : Investigating
Root cause : Hardware malfunction
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 22, 04:00 UTC

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.