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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GLOBAL][Hosted Private Cloud] - SSL Gateway maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2024 - 10:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 09/12/2024 10:00 UTC
End time : 12/12/2024 19:00 UTC
Service impact : vCenter will be temporarily unavailable for 2 hours during the operation.
Impacted customers will be directly informed by mail.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will perform an operation on deployments of the GatewaySSL VMs.
Please note that you can reschedule this migration by your own.

Thank you for your understanding.
Dec 9, 2024 10:00 - Dec 12, 2024 19:00 UTC
[EU/CA][VMware Private Cloud] - vRealize Operations (vRops) upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2024 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 09/12/2024 08:00 UTC
End time : 12/12/2024 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Dec 9, 2024 08:00 - Dec 12, 2024 16:00 UTC
[CA/EU][Hosted Private Cloud] - SSL Gateway maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2024 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 09/12/2024 08:00 UTC
End time : 13/12/2024 17:00 UTC
Service impact : During the operation, access to SSL Gateway will be unavailable for 1 minute.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be doing a maintenance on the SSL Gateway.
Dec 9, 2024 08:00 - Dec 13, 2024 17:00 UTC
[Global][HostedPrivateCloud] - ESXI maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 09, 2024 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.
This may temporarily affect availability.

Start time : 09/12/2024 08:00 UTC
End time : 12/12/2024 16:00 UTC
Service impact : ESXI will be put in maintenance mode for 1h during this maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an maintenance for ESXI.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Dec 9, 2024 08:00 - Dec 12, 2024 16:00 UTC
[RBX2a][Hosted Private Cloud] - Storage maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2024 - 05:00 UTC
Scheduled - The maintenance is scheduled on our Hosted Private Cloud offer. This maintenance aims to enhance the security of your service.

Related incident : For more information about the recent incident that has been successfully resolved, please visit the following link: https://hosted-private-cloud.status-ovhcloud.com/incidents/vzkjxh6xly92

We have contacted the affected customers to assist them in migrating to the available datastores.

Maintenance details:
Start time : 05/12/2024 05:00 UTC
End time : 13/12/2024 13:00 UTC
Service impact: During the maintenance, you should not experience any service interruptions. However, there may be temporary latency on some virtual machines (VMs).

Thank you for your understanding.
Dec 5, 2024 05:00 - Dec 13, 2024 13:00 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Identity, Security & Operations || Key Management Service Operational
RBX Operational
SBG Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || ERI Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || FRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || GRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || LIM Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || LON Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || RBX Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || SBG Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || WAW Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || YYZ Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024
[RBX8][Hosted Private Cloud] - Hosts unreachable incident notification
Resolved - Start Time : 08/12/2024 23:47 UTC
End Time : 08/12/2024 23:59 UTC
Root cause : Due to a cooling system issue, some hosts were unavailable.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Dec 9, 00:08 UTC
Investigating - We have detected an issue on one of our services. We will update informations when we will have more details.
Dec 9, 00:02 UTC
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
[GLOBAL][VMware Private Cloud] - vRealize Operations (vRops) upgrade
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 06/12/2024 16:00 UTC.
Dec 6, 17:03 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 03/12/2024 08:00 UTC
End time : 06/12/2024 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).
Dec 5, 19:00 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 03/12/2024 08:00 UTC
End time : 05/12/2024 19:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).
Dec 5, 18:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware products.

Start time : 03/12/2024 08:00 UTC
End time : 05/12/2024 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Nov 28, 13:59 UTC
Dec 5, 2024

Unresolved incident: [RBX2a][Hosted Private Cloud] - Storage maintenance notification.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
[ERI1C][Private Cloud] - VMware Private Cloud maintenance
Completed - The scheduled maintenance has been has been completed.
All services are operational since 03/12/2024 17:00 UTC.
Dec 3, 17:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware offer.

Start time : 26/11/2024 08:00 UTC
End time : 03/12/2024 17:00 UTC
Service impact : No impact expected as hosts are spared in another rack - only vMotion on customer side.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.

Thank you for your understanding.
Nov 19, 22:17 UTC
[GRA2a][Hosted Private Cloud] - Rack GRA0402A03B
Resolved - Start Time : 03/12/2024 13:37 UTC
End Time : 03/12/2024 14:05 UTC
Technical impact (DC/geographical area) : GRA2a
Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : This incident was due to an electrical issue.
All services have been operational since 03/12/2024 at 14:05 UTC.

We thank you for your understanding and patience throughout this incident
Dec 3, 14:09 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer. Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 03/12/2024 13:37 UTC
Service impact : Hosts in rack GRA0402A03B are temporarily unavailable
Root cause : An electrical issue caused the incident
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Dec 3, 13:56 UTC
[Global][HostedPrivateCloud] - ESXI maintenance notification
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated..
Dec 3, 08:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 03/12/2024 08:00 UTC
End time : 05/12/2024 16:00 UTC
Service impact : ESXI will be put in maintenance mode for 1h during this maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an maintenance for ESXI.
An individual communication will be sent before the upgrade begins Thank you for your understanding.

Thank you for your understanding.
Nov 26, 16:01 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
[RBX8][Hosted Private Cloud] - Cluster 11019 A/B
Resolved - Start Time : 28/11/2024 08:39 UTC
End Time : 28/11/2024 09:12 UTC
Technical impact (DC/geographical area) : RBX8
Service impact: The Cluster 11019 was unreachable. Customers could not access their servers.
Root cause : It was due to a malfunction on a power supply.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 28, 10:10 UTC
Nov 27, 2024
[Global][HostedPrivateCloud] - ESXI maintenance notification
Completed - The scheduled maintenance has been canceled and she will be rescheduled later
All services are operational.
Nov 27, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 25/11/2024 08:00 UTC
End time : 27/11/2024 16:00 UTC
Service impact : ESXI will be put in maintenance mode for 1h during this maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an maintenance for ESXI.
An individual communication will be sent before the upgrade begins Thank you for your understanding.

Thank you for your understanding.
Nov 20, 04:07 UTC
[RBX8][Hosted Private Cloud] - Rack R807L23
Resolved - Start Time : 27/11/2024 08:58 UTC
End Time : 27/11/2024 10:17 UTC
Root cause : An electrical issue caused the incident
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 27, 10:18 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 27/11/2024 08:58 UTC
Service impact : Hosts in rack R807L23 are temporarily unavailable
Root cause : An electrical issue caused the incident
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 27, 09:03 UTC
Nov 26, 2024
[RBX8][Hosted Private Cloud] - Hosts unreachable incident notification
Resolved - Start Time : 26/11/2024 11:25 UTC
End Time : 26/11/2024 16:25 UTC
Root cause : Due to a cooling system issue, some hosts were unavailable.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 26, 16:36 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 26/11/2024 11:25 UTC
Service impact : Some hosts are unavailable in rack R831A15.
Root Cause : Incident due to a cooling system issue.
Ongoing actions : Our teams are fully mobilized and actively working to resolve the issue.

We apologize for the inconvenience and thank you for your understanding.
Nov 26, 12:58 UTC
[RBX8][Hosted Private Cloud] - Host incident notification
Resolved - Start Time : 26/11/2024 07:00 UTC
End Time : 26/11/2024 10:52 UTC
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/49btytsvvcry
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 26, 10:54 UTC
Identified - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Start time : 26/11/2024 07:00 UTC
Service impact : Some hosts are unavailable in rack R832B14.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/49btytsvvcry

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Nov 26, 07:39 UTC
Investigating - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 26/11/2024 07:00 UTC
Service impact : Some hosts are unavailable in rack R832B14.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 26, 07:25 UTC
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