In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 05, 2026 - 15:58 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Hosted Private Cloud cooling infrastructure in SBG0504A03B.
Start time : 05/03/2026 15:24 UTC End time : 06/03/2026 16:24 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Mar 5, 202615:58 - Mar 6, 202616:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 05, 2026 - 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 05/03/2026 07:30 UTC End time : 05/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Mar 5, 202607:30-22:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 09/03/2026 07:30 UTC End time : 09/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 09/03/2026 08:00 UTC End time : 12/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 21:41 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 09/03/2026 08:00 UTC End time : 12/03/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding. Posted on
Feb 10, 2026 - 21:25 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 10/03/2026 07:30 UTC End time : 10/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:36 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A and WAW1C regions.
Start time : 11/03/2026 07:30 UTC End time : 11/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:39 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in WAW1C and YYZ1A regions.
Start time : 12/03/2026 07:30 UTC End time : 12/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:44 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B and RBX2D regions.
Start time : 16/03/2026 07:30 UTC End time : 16/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:53 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 16/03/2026 08:00 UTC End time : 19/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 22:13 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31B05, 31B06, 31B07, 31B08 and 34B12.
Start time : 16/03/2026 21:00 UTC End time : 17/03/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Jan 13, 2026 - 21:27 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 23/03/2026 08:00 UTC End time : 26/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 22:22 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A12, 31A13, 31A14 and 31A15.
Start time : 01/04/2026 20:00 UTC End time : 02/04/2026 05:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Jan 13, 2026 - 21:30 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 17:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 02/03/2026 08:00 UTC End time : 05/03/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding.
Feb 10, 21:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 17:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 02/03/2026 08:00 UTC End time : 05/03/2026 17:00 UTC Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines in it, a vMotion will be performed. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer. An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding
Jan 28, 20:26 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 07:30 UTC
Update -
Maintenance is still ongoing. Our teams have encountered difficulties that have slowed down the processing of this operation.
Mar 5, 04:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 04/03/2026 07:30 UTC End time : 04/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Feb 5, 08:15 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 00:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 03/03/2026 07:30 UTC End time : 03/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Feb 5, 08:11 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 22:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 02/03/2026 07:30 UTC End time : 02/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Feb 5, 07:32 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 02/03/2026 07:25 UTC End time : 02/03/2026 08:50 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 2, 09:13 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific RBX regions.
Here are some supplementary details :
Start time : 02/03/2026 07:25 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 2, 07:32 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 01:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 34A13, 34A14 and 31A16.
Start time : 01/03/2026 21:00 UTC End time : 02/03/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding.
Feb 9, 19:43 UTC
Resolved -
We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.
Start time : 27/02/2026 12:24 UTC End time : 27/02/2026 14:00 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 14:26 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific Rack SBG0502B08A.
Here are some supplementary details :
Start time : 27/02/2026 12:24 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 13:15 UTC
Investigating -
We are currently experiencing an event affecting our Managed VMware vSphere offer.
Start time : 27/02/2026 12:24 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 12:47 UTC
Resolved -
We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation has been resolved.
Start time : 26/02/2026 15:11 UTC End time : 26/02/2026 15:55 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 27, 10:43 UTC
Monitoring -
Service has been fully restored since 26/02/2026 17:18 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 26/02/2026 15:11 UTC Impacted Service(s) : Some hosts were temporarily unavailable. Customers Impact : Some customers could not temporarily access their hosts.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 17:25 UTC
Investigating -
We are currently investigating an incident affecting our Public VMware Cloud Foundation offering, which is causing temporary availability issue in the racks S357B01 and S357B02.
Here are some supplementary details :
Start time : 26/02/2026 15:11 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Some customers cannot temporarily access their hosts. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 16:07 UTC
Completed -
The scheduled maintenance has been completed.
Feb 27, 05:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 26/02/2026 07:30 UTC End time : 26/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 29, 14:04 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 18:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 23/02/2026 08:00 UTC End time : 26/02/2026 17:00 UTC Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines in it, a vMotion will be performed. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer. An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding
Jan 20, 20:38 UTC
Resolved -
We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.
Start time : 26/02/2026 05:17 UTC End time : 26/02/2026 17:00 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 17:04 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Most hosts are now operational again on R805L26 and R805L27. Ongoing Actions : Our teams are still working to restore service on R805L25 and the remaining hosts that are still down.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 08:20 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on racks R805L25/R805L26/R805L27.
Here are some supplementary details :
Start time : 26/02/2026 05:17 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 05:38 UTC
Investigating -
We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary availability issue in racks R805L25/R805L26/R805L27.
Here are some supplementary details :
Start time : 26/02/2026 05:17 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 26, 05:26 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 16:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 23/02/2026 08:00 UTC End time : 26/02/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding.
Feb 10, 21:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 04:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 25/02/2026 07:30 UTC End time : 25/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 29, 14:01 UTC
Completed -
We would like to inform you that the maintenance on our Managed vSphere is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Feb 25, 00:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 24/02/2026 07:30 UTC End time : 24/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 29, 13:58 UTC
Completed -
We would like to inform you that the maintenance on our Managed vSphere is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Feb 23, 21:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 23/02/2026 07:30 UTC End time : 23/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 29, 13:53 UTC
Completed -
The scheduled maintenance has been completed.
Feb 21, 03:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A04, 31A05, 31A06 and 31A07.
Start time : 20/02/2026 21:00 UTC End time : 21/02/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding.
Jan 13, 21:24 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 22:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 19/02/2026 07:30 UTC End time : 19/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 29, 21:15 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 18:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 16/02/2026 08:00 UTC End time : 19/02/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding.
Feb 10, 21:16 UTC