As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 30/04/2026 06:30 UTC End time : 30/04/2026 21:00 UTC Service impact : No impact on vSphere UI, data availability and virtual machines. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Apr 16, 2026 - 15:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 17:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer in EU/CA regions.
Start time : 13/04/2026 08:00 UTC End time : 16/04/2026 16:00 UTC Service impact : Some customers may experience authentication failures on NSX during the maintenance window. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
Thank you for your understanding.
Mar 27, 05:26 UTC
Resolved -
We are pleased to inform you that the incident affecting our Hosted Private Cloud has been resolved.
Start time : 13/04/2026 12:28 UTC End time : 13/04/2026 15:57 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 15:58 UTC
Investigating -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backup as a Service offer on the specific Rack L111A16.
Here are some supplementary details :
Start time : 13/04/2026 12:28 UTC Impacted Service(s) : Some hosts in rack L111A16 were temporarily unavailable Customers Impact : Customers are temporarily unable to access their host located on the specified racks Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Apr 13, 12:44 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 06:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B/BHS1A/LIM1C/RBX2D regions.
Start time : 07/04/2026 06:30 UTC End time : 07/04/2026 21:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Mar 19, 21:25 UTC