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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 2025 - 08:00 UTC
Update - The current maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 24/03/2025 08:00 UTC
End time : 28/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.
Mar 24, 2025 08:00 - Mar 28, 2025 16:00 UTC
Update - The current maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 17/03/2025 08:00 UTC
End time : 21/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.
Mar 24, 2025 08:00 - Mar 28, 2025 16:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 10/03/2025 08:00 UTC
End time : 14/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Mar 24, 2025 08:00 - Mar 28, 2025 16:00 UTC
[EU/CA][HostedPrivateCloud] - vSphere maintenance notification
Update - New end time : 28/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Mar 21, 2025 - 17:40 UTC
Update - New end time : 21/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Mar 11, 2025 - 16:50 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 09, 2025 - 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 05, 2025 - 08:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 05/03/2025 08:00 UTC
End time : 14/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Mar 5, 2025 08:32 - Mar 19, 2025 17:32 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || ERI Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || GRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || LIM Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || RBX Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || SBG Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || WAW Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || YYZ Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RBX2D/RBX2B][Hosted Private Cloud] - Equipment maintenance notification Apr 2, 2025 06:30-21:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/04/2025 06:30 UTC
End time : 02/04/2025 21:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Mar 19, 2025 - 22:29 UTC
Mar 27, 2025

No incidents reported today.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

Unresolved incident: [EU/CA][Hosted Private Cloud] - vSphere maintenance notification.

Mar 23, 2025
[BHS1A/ERI1C/LIM1C][HostedPrivateCloud] - vSphere maintenance notification
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Mar 23, 06:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 24/03/2025 08:00 UTC
End time : 28/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Feb 25, 21:49 UTC
[RBX8][HostedPrivateCloud] - R806L23 Incident notification.
Resolved - We would like to inform you that the incident on our storage offer on the specific rack R806L23. has now been resolved.

Here is detail for this incident :

Start time : 22/03/2025 21:45 UTC
End time : 22/03/2025 23:00 UTC

We thank you for your understanding and patience throughout this incident.
Mar 23, 00:03 UTC
Update - We are continuing to monitor for any further issues.

Start time : 22/03/2025 21:45 UTC
Mar 22, 23:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Start time : 22/03/2025 21:45 UTC
Mar 22, 23:46 UTC
Identified - We have determined the origin of the incident affecting our storage offer on the specific rack R806L23.

Here are some supplementary details :

Start time : 22/03/2025 21:45 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Customers Impact : Some users cannot access their servers in the specific rack R806L23 in RBX8 region.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:39 UTC
Investigating - We are currently experiencing an event affecting our Hosted Private Cloud offer in the rack R806L23.

Start time : 22/03/2025 21:45 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:31 UTC
Mar 22, 2025
Mar 21, 2025
[Global][HostedPrivateCloud] - Vmotion Maintenance
Completed - The scheduled maintenance has been completed.
All the services are operational since 16:40 UTC.
Mar 21, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 17/03/2025 14:00 UTC
End time : 21/03/2025 16:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts. An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Mar 13, 13:37 UTC
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
[EU][Hosted Private Cloud] - VMware Cloud Director Incident notification
Resolved - We would like to inform you that the incident on our VMware Cloud Director offer has now been resolved.

Here is detail for this incident :
Start time : 18/03/2025 15:05 UTC
End time : 18/03/2025 15:44 UTC
Impacted Service(s) : Our configuration was not supported during the migration.
Customers Impact : Customers can't be call from our Hosted Private Cloud service.
Root Cause : This incident was caused by a maintenance on our VMware Cloud Director offer.

We thank you for your understanding and patience throughout this incident.
Mar 18, 16:17 UTC
Investigating - We are currently experiencing an event affecting our VMware Cloud Director offer.

Here is detail for this incident :
Start time : 18/03/2025 15:05 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 18, 15:46 UTC
Mar 17, 2025
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
[RBX][VMware Private Cloud] - Rack 31C20 incident notification
Resolved - We would like to inform you that the incident on rack 31C20 has now been resolved.

Here is detail for this incident :
Start time : 13/03/2025 15:17 UTC
End time : 13/03/2025 16:03 UTC
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Mar 13, 16:03 UTC
Identified - We have determined the origin of the incident affecting our storage offering on the specific rack 31C20.

Here are some supplementary details :
Start time : 13/03/2025 15:17 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Customers Impact : Some datastores are temporarily inaccessible, the datastores hosted are also unavailable in RBX1a region.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 13, 15:31 UTC
[RBX2D][Hosted Private Cloud] - Equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 13, 13:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 07:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 27, 04:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 13/03/2025 07:30 UTC
End time : 13/03/2025 09:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Feb 27, 04:14 UTC
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