OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 15/07/2024 04:30 UTC
End time : 15/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jun 27, 2024 - 22:57 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 15/07/2024 09:30 UTC
End time : 15/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jul 04, 2024 - 21:35 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 15/07/2024 09:30 UTC
End time : 15/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jun 27, 2024 - 23:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 16/07/2024 04:30 UTC
End time : 16/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jul 04, 2024 - 21:24 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 16/07/2024 09:30 UTC
End time : 16/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jul 04, 2024 - 21:18 UTC
As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/07/2024 20:00 UTC
End time : 16/07/2024 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.

Posted on Jul 13, 2024 - 02:48 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 17/07/2024 04:30 UTC
End time : 17/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Posted on Jul 04, 2024 - 21:11 UTC
[ERI1][Hosted Private Cloud] - Storage Jul 18, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 18/07/2024 04:30 UTC
End time : 18/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 15:54 UTC
[ERI/LIM][Hosted Private Cloud] - Storage Jul 18, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 18/07/2024 09:30 UTC
End time : 18/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 17:31 UTC
[ERI/LIM][Hosted Private Cloud] - Storage Jul 18, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 18/07/2024 09:30 UTC
End time : 18/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 15:59 UTC
[LIM][Hosted Private Cloud] - Storage Jul 22, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 22/07/2024 04:30 UTC
End time : 22/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 17:43 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 22/07/2024 07:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.

Posted on Jul 12, 2024 - 01:51 UTC
[Global][VMware Private Cloud] - VMware NSX operation Jul 22, 2024 07:00 - Jul 25, 2024 16:00 UTC
Start time : 22/07/2024 07:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.

Posted on Jul 12, 2024 - 01:16 UTC
[LIM][Hosted Private Cloud] - Storage Jul 22, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 22/07/2024 09:30 UTC
End time : 22/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 18:00 UTC
[BHS][Hosted Private Cloud] - Storage Jul 23, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 04:30 UTC
End time : 23/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 12, 2024 - 13:10 UTC
[LIM][Hosted Private Cloud] - Storage Jul 23, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 04:30 UTC
End time : 23/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:25 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 09:30 UTC
End time : 23/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 12, 2024 - 23:27 UTC
[LIM][Hosted Private Cloud] - Storage Jul 23, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 09:30 UTC
End time : 23/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:44 UTC
[BHS][Hosted Private Cloud] - Storage Jul 24, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 04:30 UTC
End time : 24/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 12, 2024 - 17:45 UTC
[LIM][Hosted Private Cloud] - Storage Jul 24, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 04:30 UTC
End time : 24/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:48 UTC
[BHS][Hosted Private Cloud] - Storage Jul 24, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 09:30 UTC
End time : 24/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 12, 2024 - 14:24 UTC
[SBG][Hosted Private Cloud] - Storage Jul 24, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 09:30 UTC
End time : 24/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:42 UTC
[BHS][Hosted Private Cloud] - Storage Jul 25, 2024 04:30-20:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 04:30 UTC
End time : 25/07/2024 20:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 12, 2024 - 14:17 UTC
[SBG][Hosted Private Cloud] - Storage Jul 25, 2024 04:30-08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 04:30 UTC
End time : 25/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:39 UTC
[SBG][Hosted Private Cloud] - Storage Jul 25, 2024 09:30-13:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 09:30 UTC
End time : 25/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Posted on Jul 10, 2024 - 19:36 UTC
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 16:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 08/07/2024 06:00 UTC
End time : 12/07/2024 16:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.

Jun 19, 22:40 UTC
Completed - The scheduled maintenance has been completed.
Jul 12, 15:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 UTC
Scheduled - Start time : 08/07/2024 06:00 UTC
End time : 12/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.

Jun 25, 23:11 UTC
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 12:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 11/07/2024 09:30 UTC
End time : 11/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Jun 27, 22:53 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 11:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 11/07/2024 04:30 UTC
End time : 11/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Jun 27, 22:50 UTC
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 14:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 09:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 10/07/2024 09:30 UTC
End time : 10/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Jun 27, 22:47 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 27, 22:38 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 10/07/2024 04:30 UTC
End time : 10/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Jun 27, 22:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 10/07/2024 04:30 UTC
End time : 10/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.

Jun 27, 22:43 UTC
Resolved - Start Time : 09/07/2024 18:00 UTC
End Time : 10/07/2024 06 :00 UTC
Root cause : Incident due to disjunction.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 10, 08:24 UTC
Update - Customers instances have been migrated temporarily to other hosts the time that the problem has been resolved.
No more impact is observed for customers instances.
Our technical teams are currently working to solve the issue.

Jul 9, 22:14 UTC
Identified - Start time: 09/07/2024 18:00 UTC
User impact : Some servers in rack 36A14 are temporarily unavailable.
Root cause : Incident due to disjunction.
Ongoing actions : Our technical teams are working on a fix.

Jul 9, 18:22 UTC
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 21:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 09/07/2024 20:00 UTC
End time : 09/07/2024 23:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Jul 4, 22:21 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 15:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 09/07/2024 09:30 UTC
End time : 09/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Jun 27, 18:47 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud storage offer.

Start time : 09/07/2024 04:30 UTC
End time : 09/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.

Jun 27, 18:43 UTC
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 10:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 04:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 08/07/2024 04:30 UTC
End time : 08/07/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance.
Service improvement : Following our continuous improvement policy, we are going to update the server to a newer and more stable version.

Thank you for your understanding.

Jun 26, 22:46 UTC
Jul 7, 2024
Resolved - Start Time : 07/07/2024 12:45 UTC
End Time : 07/07/2024 13:15 UTC
Service impact : Some servers in rack R831B26 were temporarily unavailable
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.

Jul 7, 13:25 UTC
Jul 6, 2024

No incidents reported.

Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 01/07/2024 06:00 UTC
End time : 05/07/2024 16:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.

Jun 17, 20:36 UTC
Completed - The scheduled maintenance has been completed.
Jul 5, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled - Start time : 01/07/2024 07:00 UTC
End time : 05/07/2024 15:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Jun 18, 21:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 5, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:01 UTC
Scheduled - Start time : 01/07/2024 06:00 UTC
End time : 05/07/2024 15:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.

Jun 25, 21:36 UTC
Resolved - Start Time : 04/07/2024 23:45 UTC
End Time : 05/07/2024 00:15 UTC
Root cause : Network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jul 5, 00:36 UTC
Investigating - Start time: 04/07/2024 23:45 UTC
User impact :Some users are unable to reach their storage units and hosts are disconnected.
Ongoing Actions: Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 4, 23:50 UTC
Jul 4, 2024
Resolved - Start Time : 04/07/2024 18:54 UTC
End Time : 04/07/2024 21:07 UTC
Root cause : Electrical disjunction
Our technical teams resolved the issue. All impacted services are now operational.

Jul 4, 21:09 UTC
Investigating - Start time: 04/07/2024 18:54 UTC
User impact :Some users are unable to reach their storage units and hosts are disconnected.
Ongoing Actions: Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 4, 19:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 4, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 04/07/2024 04:30 UTC
End time : 04/07/2024 08:30 UTC
Service impact : Customers may experience micro cuts during the maintenance.
Service improvement : Following our continuous improvement policy, we are going to update the server to a newer and more stable version.

Thank you for your understanding.

Jun 26, 22:31 UTC
Jul 3, 2024
Resolved - Start Time : 03/07/2024 17:58 UTC
End Time : 03/07/2024 21:45 UTC
Root cause : Hardware malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jul 3, 22:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 3, 19:36 UTC
Investigating - Start time: 03/07/2024 17:58 UTC
User impact : Some customers are not able to access their servers.
Technical impact : BHS1A
Ongoing Actions: Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 3, 19:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

This may temporarily affect availability.

Start time : 03/07/2024 07:00 UTC
End time : 03/07/2024 15:00 UTC
Service impact : The backup and restore service will unreachable during this maintenance.
Service improvement : As part of our continuous improvement policy, we need to upgrade Storage Servers BSD.

Thank you for your understanding.

Jun 11, 23:59 UTC
Jul 2, 2024
Completed - The scheduled maintenance has been completed.
Jul 2, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 04:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/07/2024 04:00 UTC
End time : 02/07/2024 13:00 UTC
Service impact : Customers might experience twice a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.

Jun 22, 01:31 UTC
Jul 1, 2024
Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.