All Systems Operational

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Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
Public VMware Cloud Foundation as-a-Service || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Public VMware Cloud Foundation as-a-Service || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix on OVHcloud || SYD Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[BHS/LIM/ERI/RBX][Hosted Private Cloud] - Public VMware Cloud Foundation as-a-Service maintenance notification Aug 3, 2026 09:00 - Aug 7, 2026 18:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 2026 - 08:22 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public VMware Cloud Foundation as-a-Service offer.

Start time : 03/08/2026 09:00 UTC
End time : 07/08/2026 18:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Hosted Private Cloud offer.

Thank you for your understanding.
Jul 30, 2026 - 17:49 UTC

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Aug 10, 2026 07:00 - Aug 14, 2026 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 10/08/2026 07:00 UTC
End time : 14/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Posted on Jul 31, 2026 - 14:45 UTC

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Aug 17, 2026 07:00 - Aug 21, 2026 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 17/08/2026 07:00 UTC
End time : 21/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Posted on Jul 31, 2026 - 14:42 UTC

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification Aug 24, 2026 07:00 - Aug 28, 2026 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 24/08/2026 07:00 UTC
End time : 28/08/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Posted on Jul 31, 2026 - 14:36 UTC

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 30, 21:37 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 10/08/2026 07:00 UTC
End time : 13/08/2026 18:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jul 16, 05:54 UTC
[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 30, 21:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 03/08/2026 07:00 UTC
End time : 06/08/2026 18:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jul 16, 05:51 UTC
[EU/CA][Hosted Private Cloud] - Managed VMware vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 20:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 27/07/2026 07:00 UTC
End time : 30/07/2026 18:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jul 16, 05:46 UTC
[EU/CA][Managed VMware vSphere] - VMware NSX maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 30, 15:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 24/08/2026 07:00 UTC
End time : 27/08/2026 16:00 UTC
Service impact : None expected, only vMotion of different VMs from one edge to another.
Service improvement : As part of our continuous improvement policy, we will be upgrading our VMware NSX network infrastructure.

Thank you for your understanding.
Jul 16, 06:11 UTC
[EU/CA][Managed VMware vSphere] - VMware NSX maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 30, 15:25 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 17/08/2026 07:00 UTC
End time : 20/08/2026 16:00 UTC
Service impact : None expected, only vMotion of different VMs from one edge to another.
Service improvement : As part of our continuous improvement policy, we will be upgrading our VMware NSX network infrastructure.

Thank you for your understanding.
Jul 16, 06:07 UTC

Jul 29, 2026

[RBX8][VMware Private Cloud] - Cluster10100 - Cluster10330 - Cluster10095 Incident Notification
Resolved - We had an incident on Public VMware Cloud offer which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 09:32 UTC
End time : 29/07/2026 09:56 UTC
Impacted Service(s) : cluster10100, cluster10330 and cluster10095 was temporarily unreachable.
Customers Impact : Customers were unable to access their datastores in cluster10100, cluster10330 and cluster10095.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Jul 29, 10:17 UTC
[RBX8][VMware Private Cloud] - Cluster 10727 Incident Notification
Resolved - We had an incident on Public VMware Cloud offer which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 05:33 UTC
End time : 29/07/2026 05:49 UTC
Impacted Service(s) : cluster10727 was temporarily unreachable.
Customers Impact : Customers were unable to access their datastores in cluster10727.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Jul 29, 05:58 UTC
[RBX8][VMware Private Cloud] - cluster 8332 Incident Notification
Resolved - We had an incident on Public VMware Cloud offer which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 04:19 UTC
End time : 29/07/2026 04:29 UTC
Impacted Service(s) : cluster8332 was temporarily unreachable.
Customers Impact : Customers were unable to access their datastores in cluster8332.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Jul 29, 04:46 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 24, 18:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 20/07/2026 07:00 UTC
End time : 24/07/2026 17:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jun 25, 18:01 UTC

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

[RBX2C][Managed VMware vSphere] - Racks R806L22 / R806L23 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 21/07/2026 12:33 UTC
End time : 21/07/2026 14:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding
Jul 21, 14:35 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific racks R806L22 / R806L23 in RBX2C region.

Here are some supplementary details :

Start time : 21/07/2026 12:33 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 12:39 UTC

Jul 20, 2026

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

[EU/CA][Hosted Private Cloud] - Managed VMware vSphere Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 17, 16:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.

Start time : 13/07/2026 07:00 UTC
End time : 17/07/2026 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding.
Jun 25, 17:55 UTC
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