OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Our teams are still deploying the solution across all our infrastructures. We estimate that the deployment will be completed on 03/02/2023.
We will keep you informed of any updates.

Jan 25, 2023 - 14:56 UTC
Update - The solution we were working on is now being deployed progressively on all infrastructures as part of our usual & automatic upgrade process.
In the meantime, you can still use the "Web Console" available in your vSphere Web Client.

As previously indicated, if you previously changed the configuration to use the "legacy connection mode", you'll have to remove the custom configuration on your workstation, refer to the note below for more information.

Jan 16, 2023 - 03:35 UTC
Update - We'll get back to you as soon as we have more information.
Jan 06, 2023 - 18:12 UTC
Monitoring - Start time : 08/12/2022 09:00 UTC
User impact : VMware Remote Console (VMRC) in "legacy connection mode" (cf https://kb.vmware.com/s/article/76672) is not working anymore with last Hosted Private Cloud infrastructure upgrades.
Root cause : A configuration change on the "SSL gateway" (the machine that acts as a bridge & firewall between your Hosted Private Cloud and the internet and allows you to connect to the vSphere web client among others things) required to adress the VMSA-2022-0030 pulished in december https://www.vmware.com/security/advisories/VMSA-2022-0030.html
Workaround : We are actively working on a solution to bring back VMRC. In the meantime, you can use the "Web Console" available in your vSphere Web Client.

Note : We will probably not bring back the VMRC "legacy connection mode" (port 902) because it conflicts with the configuration change required to adress the VMSA-2022-0030. Instead, we are currently working on a solution to allow the VMRC "standard connection mode" (port 443). Once deployed, if you previously used the "legacy connection mode" you'll have to remove the custom configuration on your workstation, refer to "Resolution" section of this VMware guide : https://kb.vmware.com/s/article/76672 to find the lines to remove.

Jan 06, 2023 - 18:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 2022 - 02:00 UTC
Scheduled - Start time : 19/12/2022 02:00 UTC 
End time : 31/01/2023 05:00 UTC 
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will upgrade the version of multiple network equipment.

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || RBX Under Maintenance
Network Under Maintenance
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Veeam Backup Managed Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[EU/CA][VMware Private Cloud] - vCenter and ESXi major upgrade Jan 30, 2023 07:00 - Feb 3, 2023 17:00 UTC
Start time : 30/01/2023 07:00 UTC 
End time : 03/02/2023 17:00 UTC 
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Posted on Jan 24, 2023 - 18:45 UTC
[EU/CA/Secnumcloud][Hosted Private Cloud] - vROps Jan 30, 2023 07:00 - Feb 3, 2023 17:00 UTC
Start time : 30/01/2023 07:00 UTC 
End time : 03/02/2023 17:00 UTC 
Service impact : vROps unavailable during the upgrade
Service improvement : As part of our continuous improvement policy, we need to upgrade vROps (vRealize Operations) to its last version.
The duration will be one hour per vrom.
Customer can reschedule maintenance.
Customer will be notified by email when the maintenance is scheduled.

Posted on Jan 24, 2023 - 18:15 UTC
Start time : 01/02/2023 12:00 UTC
End time : 01/02/2023 15:00 UTC
Service impact : A downtime will be happen ~3h.
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Posted on Jan 25, 2023 - 12:16 UTC
Update - The maintenance has been postponed and rescheduled.
Here is the new schedule :
Start time : 02/02/2023 05:00 UTC
End time : 02/02/2023 08:00UTC

Jan 26, 2023 - 08:48 UTC
Scheduled - Start time : 31/01/2023 05:00 UTC
End time : 31/01/2023 08:00UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times)
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to Hosted Private Cloud products to maintain consistency.

Jan 24, 2023 - 01:39 UTC
Start time : 02/02/2023 08:00 UTC 
End time : 02/02/2023 09:00 UTC
Service impact : Racks E104B01 and E104B02 will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing electrical works on racks E104B01 and E104B02.

Posted on Jan 17, 2023 - 22:13 UTC
Start time : 02/02/2023 12:00 UTC
End time : 02/02/2023 15:00 UTC
Service impact : A downtime will be happen ~3h.
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Posted on Jan 25, 2023 - 12:22 UTC
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023
Completed - The scheduled maintenance has been completed.
Jan 27, 18:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 UTC
Scheduled - Start time : 23/01/2023 07:00 UTC
End time : 27/01/2023 17:00 UTC
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an major upgrade for the VMware vCenter Server Appliance solution and a ESXi upgrade.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Jan 18, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 18:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 UTC
Scheduled - Start time : 23/01/2023 07:00 UTC
End time : 27/01/2023 17:00 UTC
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Jan 17, 20:53 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 18:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 UTC
Scheduled - Start time : 23/01/2023 07:00 UTC 
End time : 27/01/2023 17:00 UTC 
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Jan 17, 20:39 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 17:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 UTC
Scheduled - Start time : 23/01/2023 07:00 UTC 
End time : 27/01/2023 17:00 UTC 
Service impact : vROps unavailable during the upgrade
Service improvement : As part of our continuous improvement policy, we need to upgrade vROps (vRealize Operations) to its last version.
The duration will be one hour per vrom.
Customer can reschedule maintenance.
Customer will be notified by email when the maintenance is scheduled.

Jan 17, 20:46 UTC
Jan 26, 2023
Completed - The scheduled maintenance has been completed.
Jan 26, 16:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 09:00 UTC
Scheduled - Start time : 26/01/2023 09:00 UTC
End time : 26/01/2023 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our internal infrastructure, we will doing an internal maintenance on NSX, ESXi and Veeam for an internal host.

Jan 25, 18:56 UTC
Jan 25, 2023
Completed - Maintenance has been abandoned.
Jan 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:02 UTC
Scheduled - Start time : 24/01/2022 23:00 UTC 
End time : 25/01/2022 05:00 UTC 
Service impact : Customers might experience twice of a few seconds of input/output freeze for storage equipment during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Jan 11, 22:09 UTC
Jan 24, 2023
Completed - The maintenance will be rescheduled at a later date.
Jan 24, 09:27 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 24, 09:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:23 UTC
Scheduled - Please note the new maintenance schedule:
Start time : 09/02/2023 12:00 UTC
End time : 09/02/2023 15:00 UTC

Jan 24, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:00 UTC
Update - Please note the new maintenance schedule:
Start time : 24/01/2023 09:00 UTC
End time : 24/01/2023 15:00 UTC

Jan 24, 07:42 UTC
Scheduled - Start time : 24/01/2023 08:00 UTC
End time : 24/01/2023 14:00 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times). 
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Jan 17, 19:19 UTC
Jan 23, 2023
Completed - The current maintenance has been postponed.
Jan 23, 07:22 UTC
Scheduled - Start time : 23/01/2023 08:00 UTC
End time : 23/01/2023 15:00 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times). 
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Jan 17, 19:16 UTC
Completed - The current maintenance has been postponed.
Jan 23, 07:19 UTC
Scheduled - Start time : 25/01/2023 08:00 UTC
End time : 25/01/2023 14:00 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times). 
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Jan 17, 19:22 UTC
Completed - The current maintenance has been postponed.
Jan 23, 07:19 UTC
Scheduled - Start time : 26/01/2023 08:00 UTC
End time : 26/01/2023 14:00 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times). 
Service improvement : As part of our continuous improvement policy, we will upgrade some storage equipment.

Jan 17, 19:24 UTC
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Completed - The scheduled maintenance has been completed.
Jan 19, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:01 UTC
Scheduled - Start time : 09/01/2023 07:00 UTC
End time : 19/01/2023 17:00 UTC
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Jan 6, 04:12 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 UTC
Scheduled - Start time : 16/01/2023 07:00 UTC
End time : 19/01/2023 17:00 UTC
Service impact : vROps unavailable during the upgrade
Service improvement : As part of our continuous improvement policy, we need to upgrade vROps (vRealize Operations) to its last version.
The duration will be one hour per vrom.
Customer can reschedule maintenance.
Customer will be notified by email when the maintenance is scheduled.

Jan 12, 22:14 UTC
Completed - The maintenance wont be completed in scheduled time.
Operations have been rollback.

Jan 19, 16:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 UTC
Scheduled - Start time : 16/01/2023 07:00 UTC
End time : 19/01/2023 17:00 UTC
Service impact : The management plane will be unavailable for 1 hour during the maintenance schedule.
Service improvement : As part of our continuous improvement policy of our infrastructure, we are rolling an upgrade for the VMware vCenter Server Appliance solution.
The operation will be done by pool. A communication will be send to inform customers of their specific schedule.

Dec 20, 22:13 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 13:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:01 UTC
Scheduled - Start time : 09/01/2023 07:00 UTC
End time : 19/01/2023 17:00 UTC
Service impact : Hosts will be put into maintenance mode.
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.

Jan 6, 01:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 UTC
Scheduled - Start time : 19/01/2023 05:00 UTC
End time : 19/01/2023 10:30 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times)
Service improvement :As part of our continuous improvement policy, we need to upgrade Storage Servers BSD.

Jan 13, 00:05 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 UTC
Scheduled - Start time : 19/01/2023 05:00 UTC
End time : 19/01/2023 10:30 UTC
Service impact : A few seconds of I/O freeze when the service will do a switchover (2 times)
Service improvement :As part of our continuous improvement policy, we need to upgrade Storage Servers BSD.

Jan 13, 00:17 UTC
Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023
Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.