Hosted Private Cloud Status

OVHcloud Private Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 2024 - 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 22/07/2024 04:30 UTC
End time : 22/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 22, 2024 04:30-08:30 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Persistent Storage Operational

Backup as a Service || Veeam Backup Managed Operational

Backup as a Service || Veeam Enterprise Operational

Veeam || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Veeam || YYZ Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Nutanix || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || BHS Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || ERI Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || FRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || GRA Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || LIM Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || LON Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || RBX Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || SBG Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || WAW Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

VMware Private Cloud || YYZ Operational

Network Operational

Management plane Operational

Compute Operational

Storage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Global][Hosted Private Cloud] - VMware vCenter Server + Hosts upgrade Aug 12, 2024 07:00 - Aug 14, 2024 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/08/2024 07:00 UTC
End time : 14/08/2024 15:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Posted on Jul 17, 2024 - 22:50 UTC

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

[RBX2][Vmware] - Provisionning service

Resolved - Start time: 25/072024 20:00 UTC
End time: 25/072024 21:22 UTC
User impact : The situation is back to normal, the service is running nominally.
Root cause:It was due to a malfunction on a hardware.
Jul 25, 21:24 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 25, 20:32 UTC

Investigating - Start time: 25/072024 20:00 UTC
User impact : Some slowness is observed when the service needs to be provisionned.
Ongoing Actions:Investigating.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Jul 25, 20:32 UTC

[BHS][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 20:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 04:30 UTC
End time : 25/07/2024 20:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 12, 14:17 UTC

[SBG][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 19:44 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 25, 14:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 09:30 UTC
End time : 25/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 19:36 UTC

[Global][VMware Private Cloud] - VMware NSX operation

Completed - The scheduled maintenance has been completed.
Jul 25, 16:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:01 UTC

Scheduled - Start time : 22/07/2024 07:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling an update for VMware NSX related product.
Jul 12, 01:16 UTC

[Global][Hosted Private Cloud] - VMware vCenter Server + Hosts upgrade

Completed - The scheduled maintenance has been completed.
Jul 25, 16:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 22/07/2024 07:00 UTC
End time : 25/07/2024 16:00 UTC
Service impact : Management unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Jul 12, 01:51 UTC

[SBG][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 10:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 25/07/2024 04:30 UTC
End time : 25/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 19:39 UTC

[SBG][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 07:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 09:30 UTC
End time : 24/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 19:42 UTC

[BHS][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 04:57 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 24, 12:08 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 24/07/2024 11:30 UTC
Jul 24, 09:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 24/07/2024 04:30 UTC
End time : 24/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 12, 17:45 UTC

[BHS][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 25, 04:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 09:30 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 24/07/2024 16:30 UTC
Jul 24, 09:16 UTC

Jul 24, 2024

[LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 24, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 04:30 UTC

[LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 24, 04:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 09:30 UTC
End time : 23/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 19:44 UTC

[BHS][Hosted Private Cloud] - Storage maintenance

Completed - The scheduled maintenance has been completed.
Jul 24, 03:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:30 UTC

Jul 23, 2024

[BHS][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 23, 13:06 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 23, 09:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 23/07/2024 04:30 UTC
End time : 23/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 12, 13:10 UTC

[LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 23, 10:01 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 23, 09:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:30 UTC

Jul 22, 2024

[LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 22, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 22/07/2024 09:30 UTC
End time : 22/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 18:00 UTC

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

[RBX8][Hosted Private Cloud] - Rack R806R21

Resolved - Start Time : 18/07/2024 14:08 UTC
End Time : 18/07/2024 15:52 UTC
Technical impact (DC/geographical area) : rbx2a/rbx2b/rbx2c
Service impact : Customers instances in rack R806R21 are temporarily unavailable.
Related Incident : Incident link
Our technical teams resolved the issue. All impacted services are now operational.
Jul 18, 19:00 UTC

Monitoring - Since 15:52 UTC all customer instances are available again.
Ongoing actions : Our teams are currently monitoring the situation
Jul 18, 15:57 UTC

Identified - Start time : 18/07/2024 14:08 UTC
Technical impact (DC/geographical area) : rbx2a/rbx2b/rbx2c
Service impact : Customers instances in rack R806R21 are temporarily unavailable.
Related Incident : Incident link
Ongoing actions : Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Jul 18, 14:44 UTC

[ERI/LIM][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 18, 14:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 18/07/2024 09:30 UTC
End time : 18/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 17:31 UTC

[ERI1][Hosted Private Cloud] - Storage

Completed - The scheduled maintenance has been completed.
Jul 18, 10:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud.

Start time : 18/07/2024 04:30 UTC
End time : 18/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : Following our continuous improvement policy, we are going to update multiple servers to a newer and more stable version.

Thank you for your understanding.
Jul 10, 15:54 UTC

Jul 17, 2024

[SBG][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 17, 10:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 17/07/2024 04:30 UTC
End time : 17/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.
Jul 4, 21:11 UTC

[LIM][Hosted Private Cloud] - Network equipement operation

Completed - The scheduled maintenance has been completed.
Jul 17, 02:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

Start time : 16/07/2024 20:00 UTC
End time : 16/07/2024 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.

Thank you for your understanding.
Jul 13, 02:48 UTC

Jul 16, 2024

[RBX][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 16, 14:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 16/07/2024 09:30 UTC
End time : 16/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.
Jul 4, 21:18 UTC

[RBX/LIM/ERI][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 16, 11:43 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 16/07/2024 10:30 UTC
Jul 16, 09:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 16/07/2024 04:30 UTC
End time : 16/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.
Jul 4, 21:24 UTC

[BHS][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 16, 11:24 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time.

End time : 16/07/2024 09:30 UTC
Jul 16, 07:08 UTC

Update - New end time : 16/07/2024 06:30 UTC
Jul 15, 22:36 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 15, 19:43 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 15/07/2024 18:30 UTC
Jul 15, 18:02 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 15, 14:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 15/07/2024 09:30 UTC
End time : 15/07/2024 13:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.
Jul 4, 21:35 UTC

Jul 15, 2024

[RBX][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 15, 16:52 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jul 15, 14:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:30 UTC

[RBX][Hosted Private Cloud] - Upgrade Storage Equipement

Completed - The scheduled maintenance has been completed.
Jul 15, 09:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

Start time : 15/07/2024 04:30 UTC
End time : 15/07/2024 08:30 UTC
Service impact : You may experience micro cuts during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade some storage servers.

Thank you for your understanding.
Jun 27, 22:57 UTC

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.