OVHcloud Private Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 17/02/2025 08:00 UTC
End time : 21/02/2025 16:00 UTC
Service impact : vSphere will not be accesible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on NSX-V .

Thank you for your understanding.

Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:02 UTC
Update - We are sorry to inform you that this maintenance is postponed to another date.

New start time : 17/02/2025 08:00 UTC
New end time : 21/02/2025 16:00 UTC
Service impact : vSphere will be temporarily unavailable for 1 hour during the maintenance.

We apologize for the inconvenience and thank you for your understanding.

Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 10/02/2025 08:00 UTC
End time : 14/02/2025 16:00 UTC
Service impact : vSphere will be temporarily unavailable for 1 hour during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vCenter Server services.
A communication will be done to inform customers of the maintenance.
Customers can reschedule the operation through the manager.

Thank you for your understanding.

Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 17/02/2025 08:00 UTC
End time : 20/02/2025 17:00 UTC
Service impact : Synchronisation between primary and secondary sites will be broken during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on zerto.

Thank you for your understanding.

Feb 17, 2025 08:00 - Feb 20, 2025 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 17/02/2025 08:00 UTC
End time : 21/02/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will perform an operation to upgrade Veeam backupProxy OS.
Please note that you can reschedule this migration by your own.

Thank you for your understanding.

Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 17/02/2025 08:00 UTC
End time : 20/02/2025 16:00 UTC
Service impact : Management will be temporarily unavailable for 1h30 during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vCenter Server services.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding.

Feb 17, 2025 08:00-16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 2025 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 17/02/2025 08:00 UTC
End time : 21/02/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.

Feb 17, 2025 08:00 - Feb 21, 2025 16:00 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Under Maintenance
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
RBX Operational
SBG Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || ERI Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || GRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || LIM Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || RBX Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Under Maintenance
Managed vSphere || SBG Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || WAW Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Managed vSphere || YYZ Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Under Maintenance
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 20/02/2025 07:30 UTC
End time : 20/02/2025 09:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.

Posted on Feb 07, 2025 - 03:54 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 24/02/2025 08:00 UTC
End time : 25/02/2025 16:00 UTC
Service impact : Management will be temporarily unavailable for 1h30 during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vCenter Server services.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding.

Posted on Feb 14, 2025 - 00:56 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

This may temporarily affect availability.

Start time : 24/02/2025 08:00 UTC
End time : 28/02/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their host(s).

Thank you for your understanding.

Posted on Feb 11, 2025 - 19:41 UTC
[EU/CA][Hosted Private Cloud] - NSX-V Upgrade Feb 24, 2025 08:00 - Feb 28, 2025 16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 24/02/2025 08:00 UTC
End time : 28/02/2025 16:00 UTC
Service impact : vSphere will not be accesible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on NSX-V .

Thank you for your understanding.

Posted on Feb 12, 2025 - 00:14 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 24/02/2025 08:00 UTC
End time : 28/02/2025 17:00 UTC
Service impact : During the operation, access to SSL Gateway will be unavailable for 1 minute.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be doing a maintenance on the SSL Gateway.

Thank you for your understanding.

Posted on Feb 12, 2025 - 04:32 UTC
[EU/CA][Hosted Private Cloud] - Zerto Upgrade Feb 24, 2025 08:00 - Feb 28, 2025 17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 24/02/2025 08:00 UTC
End time : 28/02/2025 17:00 UTC
Service impact : Synchronisation between primary and secondary sites will be broken during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on zerto.

Thank you for your understanding.

Posted on Feb 12, 2025 - 01:07 UTC
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

Unresolved incidents: [EU/CA][Hosted Private Cloud] - NSX-V Upgrade, [EU/CA][Hosted Private Cloud] - VMware vCenter Server maintenance notification, [EU/CA][Hosted Private Cloud] - Zerto Upgrade, [GLOBAL][Hosted Private Cloud] - Upgrade Veeam backupProxy OS, [EU][Hosted Private Cloud] - VMware vCenter Server maintenance notification, [RBX2A][Hosted Private Cloud] - Host replacement maintenance notification.

Feb 16, 2025

No incidents reported.

Feb 15, 2025
Resolved - We would like to inform you that the incident on our Hosted Private Cloud offer, have been resolved.
Start Time : 15/02/2025 10:30 UTC
End Time : 15/02/2025 13:14 UTC
Root cause : Cooling system malfunction

We thank you for your understanding and patience throughout this incident

Feb 15, 13:15 UTC
Investigating - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 15/02/2025 10:30 UTC
Service impact : Some hosts are unavailable in rack R802R18.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Feb 15, 10:44 UTC
Feb 14, 2025
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 14/02/2025 16:00 UTC

Feb 14, 16:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.
This may temporarily affect availability.

Start time : 10/02/2025 08:00 UTC
End time : 14/02/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.

Feb 5, 21:48 UTC
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 14/02/2025 16:00 UTC

Feb 14, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/02/2025 08:00 UTC
End time : 14/02/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.

Jan 28, 23:03 UTC
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 14/02/2025 16:00 UTC

Feb 14, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/02/2025 08:00 UTC
End time : 14/02/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will perform an operation to upgrade Veeam backupProxy OS.
Please note that you can reschedule this migration by your own.

Thank you for your understanding.

Jan 31, 00:04 UTC
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Completed - The scheduled maintenance has been completed.
All services are operational since 07/02/2025 16:00 UTC

Feb 7, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 03/02/2025 08:00 UTC
End time : 07/02/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.

Jan 29, 01:59 UTC
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.