In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 2026 - 07:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 11/02/2026 07:30 UTC End time : 11/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Feb 11, 202607:30-22:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 12/02/2026 07:30 UTC End time : 12/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 22, 2026 - 14:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 16/02/2026 07:30 UTC End time : 16/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 21:23 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 16/02/2026 08:00 UTC End time : 19/02/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding. Posted on
Feb 10, 2026 - 21:16 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 17/02/2026 07:30 UTC End time : 17/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 21:12 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 18/02/2026 07:30 UTC End time : 18/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 21:19 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 19/02/2026 07:30 UTC End time : 19/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 21:15 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A04, 31A05, 31A06 and 31A07.
Start time : 20/02/2026 21:00 UTC End time : 21/02/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Jan 13, 2026 - 21:24 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 23/02/2026 07:30 UTC End time : 23/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 13:53 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 23/02/2026 08:00 UTC End time : 26/02/2026 17:00 UTC Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines in it, a vMotion will be performed. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer. An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Jan 20, 2026 - 20:38 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 23/02/2026 08:00 UTC End time : 26/02/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding. Posted on
Feb 10, 2026 - 21:20 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 24/02/2026 07:30 UTC End time : 24/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 13:58 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 25/02/2026 07:30 UTC End time : 25/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 14:01 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 26/02/2026 07:30 UTC End time : 26/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Jan 29, 2026 - 14:04 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 34A13, 34A14 and 31A16.
Start time : 01/03/2026 21:00 UTC End time : 02/03/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Feb 09, 2026 - 19:43 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 02/03/2026 07:30 UTC End time : 02/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 07:32 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 02/03/2026 08:00 UTC End time : 05/03/2026 17:00 UTC Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines in it, a vMotion will be performed. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer. An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Jan 28, 2026 - 20:26 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 02/03/2026 08:00 UTC End time : 05/03/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding. Posted on
Feb 10, 2026 - 21:23 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 03/03/2026 07:30 UTC End time : 03/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:11 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 04/03/2026 07:30 UTC End time : 04/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:15 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 05/03/2026 07:30 UTC End time : 05/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:19 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 09/03/2026 07:30 UTC End time : 09/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 09/03/2026 08:00 UTC End time : 12/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 21:41 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Backup as a Service offer.
Start time : 09/03/2026 08:00 UTC End time : 12/03/2026 17:00 UTC Service impact : During the maintenance window, the synchronization between the primary and secondary sites will be interrupted. As a result, the customer will not be able to activate the Disaster Recovery service. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup as a Service offer.
Thank you for your understanding. Posted on
Feb 10, 2026 - 21:25 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A region.
Start time : 10/03/2026 07:30 UTC End time : 10/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:36 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in SBG1A and WAW1C regions.
Start time : 11/03/2026 07:30 UTC End time : 11/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:39 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in WAW1C and YYZ1A regions.
Start time : 12/03/2026 07:30 UTC End time : 12/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:44 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B and RBX2D regions.
Start time : 16/03/2026 07:30 UTC End time : 16/03/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Feb 05, 2026 - 08:53 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 16/03/2026 08:00 UTC End time : 19/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 22:13 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31B05, 31B06, 31B07, 31B08 and 34B12.
Start time : 16/03/2026 21:00 UTC End time : 17/03/2026 06:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Jan 13, 2026 - 21:27 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer.
Start time : 23/03/2026 08:00 UTC End time : 26/03/2026 17:00 UTC Service impact : Hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
An individual communication will be done to inform customers. Customers can reschedule the operation through the manager.
Thank you for your understanding Posted on
Feb 10, 2026 - 22:22 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31A12, 31A13, 31A14 and 31A15.
Start time : 01/04/2026 20:00 UTC End time : 02/04/2026 05:00 UTC Service impact : Hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding. Posted on
Jan 13, 2026 - 21:30 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 01:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 10/02/2026 07:30 UTC End time : 10/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 22, 13:40 UTC
Completed -
The scheduled maintenance has been completed.
Feb 9, 22:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 09/02/2026 07:30 UTC End time : 09/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 22, 13:35 UTC
Resolved -
We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.
Start time : 06/02/2026 08:33 UTC End time : 06/02/2026 14:38 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 14:46 UTC
Update -
Please find below an update on the situation: Update : We would like to inform you that a significant number of hosts are now operational. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 09:28 UTC
Identified -
We have determined the origin of the incident affecting our Hosted Private Cloud offering on racks R803L13 / R803L14 and R803L15.
Here is detail for this incident : Start time : 06/02/2026 08:33 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their hosts located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 09:26 UTC
Investigating -
We are currently experiencing an incident affecting our Hosted Private Cloud offering, which is causing temporary availability issues on racks R803L14 and R803L15 in RBX2C Region.
Here is detail for this incident : Start time : 06/02/2026 08:33 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Feb 6, 08:47 UTC
Completed -
The scheduled maintenance has been completed.
Feb 6, 00:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2D region.
Start time : 05/02/2026 07:30 UTC End time : 05/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 15, 19:17 UTC
Resolved -
We would like to inform you that we had an incident on our Managed VMware vSphere. This incident has now been resolved.
Here is detail for this incident : Start time : 05/02/2026 07:44 UTC End time : 05/02/2026 07:58 UTC Impacted Service(s) : Cluster119 was temporarily unreachable. Customers Impact : Customers were temporarily unable to access their data located on the specified cluster. Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Feb 5, 10:05 UTC
Completed -
We would like to inform you that the maintenance on our Managed vSphere is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Feb 4, 22:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B region.
Start time : 04/02/2026 07:30 UTC End time : 04/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 15, 18:20 UTC
Completed -
We would like to inform you that the maintenance on our Managed vSphere offer is now completed.
Thank you for your patience throughout this maintenance.
Feb 3, 21:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B region.
Start time : 03/02/2026 07:30 UTC End time : 03/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 15, 18:09 UTC
Completed -
The scheduled maintenance has been completed.
Feb 2, 22:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B region.
Start time : 02/02/2026 07:30 UTC End time : 02/02/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 15, 17:54 UTC
Completed -
The scheduled maintenance has been completed.
Jan 31, 05:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer, affecting hosts in racks 31B13, 31B20, 31B21, 31B22, 34A13, 34A14, 34A15, 34A16, 34A17, 34B04 and 34B05.
Start time : 30/01/2026 21:00 UTC End time : 31/01/2026 06:00 UTC Service impact : Some hosts located in the specified racks will be temporarily unavailable during the maintenance for 8 hours maximum. Service improvement : Following our continuous improvement policy of our infrastructure, we will migrate some Hosted Private Cloud hosts in the specified racks from RBX2 datacenter to RBX7 datacenter.
Thank you for your understanding.
Jan 13, 21:17 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 22:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B region.
Start time : 29/01/2026 07:30 UTC End time : 29/01/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 6, 17:42 UTC
Resolved -
We would like to inform you that the incident on our Public VMware Cloud Foundation delivery offer has now been resolved.
Start time : 26/01/2026 11:50 UTC End time : 29/01/2026 14:50 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 15:07 UTC
Identified -
We are currently investigating an incident affecting our Public VMware Cloud Foundation delivery offering.
Here are some supplementary details :
Start time : 26/01/2026 11:50 UTC Impacted Service(s) : New Public VMware Cloud Foundation delivery was temporarily unavailable till 28/01/2026 16:00 UTC. Customers Impact : Customers were temporarily unable to order new Public VMware Cloud Foundation. Customers are now able to order new Public VMware Cloud Foundation. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are currently working on the orders made by customers between 26/01/2026 11:50 UTC and 28/01/2026 16:00 UTC.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 14:03 UTC
Resolved -
We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation delivery offer has been resolved.
Start time : 26/01/2026 11:50 UTC End time : 28/01/2026 09:00 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 10:46 UTC
Update -
We are currently investigating an incident affecting our Public VMware Cloud Foundation delivery offering.
Here are some supplementary details :
Start time : 26/01/2026 11:50 UTC Impacted Service(s) : New Public VMware Cloud Foundation delivery is temporarily unavailable. Customers Impact : Customers are temporarily unable to order new Public VMware Cloud Foundation. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 11:00 UTC
Investigating -
We are currently experiencing an event affecting our Public VMware Cloud Foundation delivery offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 08:42 UTC
Completed -
The scheduled maintenance has been completed.
Jan 28, 21:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer in RBX2B region.
Start time : 28/01/2026 07:30 UTC End time : 28/01/2026 22:00 UTC Service impact : There will be no impact on the vSphere UI, data availability, or virtual machines during the maintenance. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding.
Jan 6, 17:40 UTC