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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 2025 - 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 10/06/2025 07:00 UTC
End time : 13/06/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.
Jun 10, 2025 07:00 - Jun 13, 2025 16:00 UTC
[EU/CA][Hosted Private Cloud] - Veeam Backup Managed Maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 2025 - 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

This may temporarily affect availability.

Start time : 10/06/2025 07:00 UTC
End time : 13/06/2025 15:00 UTC
Service impact : Backup and restoration will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, our team will carry out maintenance on the Veeam Backup Managed service.

Thank you for your understanding.
Jun 10, 2025 07:00 - Jun 13, 2025 15:00 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Under Maintenance
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || ERI Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || GRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || LIM Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || RBX Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || SBG Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || WAW Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Managed vSphere || YYZ Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 16, 2025 07:00 - Jun 20, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 19:49 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jun 16, 2025 07:00 - Jun 20, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Jun 10, 2025 - 15:14 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jun 16, 2025 07:00 - Jun 20, 2025 16:00 UTC

Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Jun 11, 2025 - 12:49 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 30/06/2025 07:00 UTC
End time : 04/07/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Jun 11, 2025 - 12:18 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Jun 10, 2025 - 15:22 UTC

[GRA2A][Managed vSphere] - Equipment update notification Jun 23, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 23/06/2025 06:30 UTC
End time : 23/06/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Jun 05, 2025 - 20:54 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jun 23, 2025 07:00 - Jun 24, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 23/06/2025 07:00 UTC
End time : 24/06/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Jun 12, 2025 - 22:24 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jun 23, 2025 07:00 - Jun 24, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 23/06/2025 07:00 UTC
End time : 24/06/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Jun 12, 2025 - 22:35 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jul 1, 2025 09:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 01/07/2025 09:00 UTC
End time : 01/07/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.

Thank you for your understanding
Posted on May 30, 2025 - 22:28 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jul 2, 2025 07:00 - Jul 4, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 02/07/2025 07:00 UTC
End time : 04/07/2025 16:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Jun 12, 2025 - 22:47 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Jul 2, 2025 07:00 - Jul 4, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 02/07/2025 07:00 UTC
End time : 04/07/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Jun 12, 2025 - 22:44 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jul 7, 2025 07:00 - Jul 11, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/07/2025 07:00 UTC
End time : 11/07/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 21:51 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Aug 1, 2025 09:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 01/08/2025 09:00 UTC
End time : 01/08/2025 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.

Thank you for your understanding
Posted on May 30, 2025 - 22:22 UTC
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
[ERI1C][Hosted Private Cloud] - Migration Zpool
Completed - The current maintenance has been postponed and will be re-scheduled.
Jun 10, 06:40 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/06/2025 07:00 UTC
End time : 13/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Apr 10, 19:38 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
[ERI1C][Hosted Private Cloud] - Migration Zpool
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jun 6, 16:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Apr 10, 17:43 UTC
[EU/CA][Hosted Private Cloud] - Veeam Backup Managed Maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jun 6, 16:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

This may temporarily affect availability.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 15:00 UTC
Service impact : Backup and restoration will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, our team will carry out maintenance on the Veeam Backup Managed service.

Thank you for your understanding.
May 20, 22:06 UTC
[EU/CA][Hosted Private Cloud] - Zerto maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jun 6, 15:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 15:00 UTC
Service impact : The replication will be interrupted during the redeployment.
Service improvement : As part of our continuous improvement policy, we will be doing an update on our Zerto service.

Thank you for your understanding.
May 21, 04:36 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational
Jun 6, 15:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:02 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
May 21, 21:59 UTC
Jun 5, 2025
[RBX1A][Hosted Private Cloud] - Equipment update notification
Completed - The maintenance is completed, all services are operational.
Jun 5, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware offer.

This may temporarily affect availability.

Start time : 05/06/2025 06:30 UTC
End time : 05/06/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability, and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
May 22, 00:34 UTC
Jun 4, 2025
[ERI1][Hosted Private Cloud] - Hosts maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational.
Jun 4, 17:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 04/06/2025 07:00 UTC
End time : 04/06/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
May 21, 04:08 UTC
Jun 3, 2025

No incidents reported.

Jun 2, 2025
[RBX2D][VMware Private Cloud] - Rack R820L17 incident notification
Resolved - We would like to inform you that the incident on rack R820L17 has now been resolved.

Here is detail for this incident :
Start time : 02/06/2025 22:52 UTC
End time : 02/06/2025 23:47 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 2, 23:51 UTC
Investigating - We are currently experiencing an incident affecting our VMware Private Cloud offering, which is causing temporary availability issues in the rack R820L17.

Here is detail for this incident :
Start time : 02/06/2025 22:52 UTC
Impacted Service(s) : VMs located in rack R820L17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their VMs located in rack R820L17.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 23:12 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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