As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.
Start time : 30/04/2026 06:30 UTC End time : 30/04/2026 21:00 UTC Service impact : No impact on vSphere UI, data availability and virtual machines. Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.
Thank you for your understanding. Posted on
Apr 16, 2026 - 15:38 UTC
Resolved -
We are pleased to inform you that the incident affecting Cluster9679 has been resolved.
Start time : 28/04/2026 09:10 UTC End time : 28/04/2026 09:29 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 28, 09:57 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Hosted Private Cloud offer on the Cluster9679.
Here are some supplementary details : Start time : 28/04/2026 09:10 UTC Impacted Service(s) : Cluster9679 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified cluster. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 28, 09:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Hosted Private Cloud offer on Cluster 8353 has been resolved.
Start time : 23/04/2026 19:44 UTC End time : 23/04/2026 22:01 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 23, 22:07 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Hosted Private Cloud offer on the specific Cluster 8353.
Here are some supplementary details :
Start time : 23/04/2026 19:44 UTC Impacted Service(s) : Cluster 8353 is temporarily unreachable. Customers Impact : Customers are unable to access their datastores. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 23, 20:21 UTC
Investigating -
We are currently investigating an incident affecting our Hosted Private Cloud offering, which is causing temporary issue in RBX region.
Here are some supplementary details :
Start time : 23/04/2026 19:44 UTC Impacted Service(s) : Cluster 8353 is temporarily unreachable. Customers Impact : Customers are unable to access their datastores. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 23, 19:59 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 17:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed VMware vSphere offer in EU/CA regions.
Start time : 13/04/2026 08:00 UTC End time : 16/04/2026 16:00 UTC Service impact : Some customers may experience authentication failures on NSX during the maintenance window. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed VMware vSphere offer.
Thank you for your understanding.
Mar 27, 05:26 UTC