OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX2b][Hosted Private Cloud] - Cluster9684 incident notification
Incident
Report for Hosted Private Cloud
Resolved
We are pleased to inform you that the incident affecting our Managed vSphere offer has been resolved.
Start time : 08/07/2025 05:48 UTC
End time : 08/07/2025 12:04 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/07/2025 05:48 UTC
End time : 08/07/2025 12:04 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : We have not observed any disruption since 08/07/2025 10:10 UTC.
Ongoing Actions : Our technical teams is currently monitoring the incident.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : We have not observed any disruption since 08/07/2025 10:10 UTC.
Ongoing Actions : Our technical teams is currently monitoring the incident.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams is continuing to work actively on the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams is continuing to work actively on the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our our Managed vSphere offer on the specific RBX2b region.
Here are some supplementary details :
Start time : 08/07/2025 05:48 UTC
Impacted Service(s) : Cluster9684 is temporarily unreachable.
Customers Impact : Customers are experiencing malfunctions when they want to access their storage.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 08/07/2025 05:48 UTC
Impacted Service(s) : Cluster9684 is temporarily unreachable.
Customers Impact : Customers are experiencing malfunctions when they want to access their storage.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our our Managed vSphere offer, which is causing temporary availability issues in Cluster9684.
Here is detail for this incident :
Start time : 08/07/2025 05:48 UTC
Impacted Service(s) : Cluster9684 is temporarily unreachable.
Customers Impact : Customers are experiencing malfunctions when they want to access their storage.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 08/07/2025 05:48 UTC
Impacted Service(s) : Cluster9684 is temporarily unreachable.
Customers Impact : Customers are experiencing malfunctions when they want to access their storage.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Managed vSphere || RBX (Storage).