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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[CA/EU][Hosted Private Cloud] - SSL Gateway maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 08:02 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 18/11/2024 08:00 UTC
End time : 21/11/2024 17:00 UTC
Service impact : During the operation, access to SSL Gateway will be unavailable for 5 minutes.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be doing a maintenance on the SSL Gateway.
Nov 18, 2024 08:00 - Nov 21, 2024 17:00 UTC
[Global][HostedPrivateCloud] - ESXI maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 18/11/2024 08:00 UTC
End time : 22/11/2024 16:00 UTC
Service impact : ESXI will be put in maintenance mode for 1h during this maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an maintenance for ESXI.
An individual communication will be sent before the upgrade begins Thank you for your understanding.
Nov 18, 2024 08:00 - Nov 22, 2024 16:00 UTC

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Anthos || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Persistent Storage Operational
Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Identity, Security & Operations || Key Management Service Operational
RBX Operational
SBG Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || FRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || LON Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Veeam || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
VMware Private Cloud || BHS Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || ERI Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || FRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || GRA Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || LIM Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || LON Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || RBX Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || SBG Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Under Maintenance
Storage Operational
VMware Private Cloud || WAW Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
VMware Private Cloud || YYZ Under Maintenance
Network Operational
Management plane Under Maintenance
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Global][HostedPrivateCloud] - ESXI maintenance notification Nov 25, 2024 08:00 - Nov 27, 2024 16:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 25/11/2024 08:00 UTC
End time : 27/11/2024 16:00 UTC
Service impact : ESXI will be put in maintenance mode for 1h during this maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an maintenance for ESXI.
An individual communication will be sent before the upgrade begins Thank you for your understanding.

Thank you for your understanding.
Posted on Nov 20, 2024 - 04:07 UTC
[ERI1C][Private Cloud] - VMware Private Cloud maintenance Nov 26, 2024 08:00 - Dec 3, 2024 17:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our VMware offer.

Start time : 26/11/2024 08:00 UTC
End time : 03/12/2024 17:00 UTC
Service impact : No impact expected as hosts are spared in another rack - only vMotion on customer side.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.

Thank you for your understanding.
Posted on Nov 19, 2024 - 22:17 UTC
Past Incidents
Nov 20, 2024
[GLOBAL][HostedPrivateCloud] - FreeBSD
Completed - The scheduled maintenance has been completed.
All services are operational again.
Nov 20, 16:04 UTC
Update - Please note the end time for this maintenance:
End time : 20/11/2024 15:30 UTC
Nov 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our FreeBSD offer.

Start time : 20/11/2024 08:30 UTC
End time : 20/11/2024 10:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to FreeBSD products to maintain consistency.
Nov 18, 13:04 UTC
[CA/EU][Backup as a Service] - Veeam Enterprise maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational again.
Nov 20, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Veeam Enterprise offer.

This may temporarily affect availability.

Start time : 19/11/2024 07:00 UTC
End time : 20/11/2024 15:00 UTC
Service impact : During the maintenance, Veeam Enterprise service will be unavailable and customers won't be able to perform any new requests (registrations, updates, remove,...) from their backup servers to OVH Veeam enterprise manager.
Service improvement : As part of our continuous improvement policy, we need to upgrade Veeam Enterprise servers to the latest version.

Thank you for your understanding.
Nov 15, 15:14 UTC
[CA][Hosted Private Cloud] - VMware Private Cloud maintenance notification
Completed - The scheduled maintenance has been completed, everything went well and the service is now fully operational since 20/11/2024 09:52 UTC
Nov 20, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware Private Cloud offer.

This may temporarily affect delivery.

Start time : 20/11/2024 07:00 UTC
End time : 20/11/2024 11:00 UTC
Service impact : No instance deployment or addition of options will be carried out, in case of host failure, spare delivery can be delayed during the maintenance period.
Service improvement : As part of our continuous improvement policy, our technical team will be performing maintenance on the core infrastructure configuration related to instance delivery services.

Thank you for your understanding.
Nov 12, 21:43 UTC
[Global][Hosted Private Cloud] - VMware vCenter Server maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date.
We will keep you updated as soon as the date is fixed.
All services are operational.
Nov 20, 06:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 18/11/2024 08:00 UTC
End time : 22/11/2024 16:00 UTC
Service impact : Management will be temporarily unavailable for 1h30 during the maintenance.
And all hosts will be put in maintenance mode.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Nov 5, 22:46 UTC
Nov 19, 2024
[LIM1][Hosted Private Cloud] - L111A19
Resolved - Start Time : 19/11/2024 21:20 UTC
End Time : 19/11/2024 21:29 UTC
Root cause : Due to an electrical issue, some hosts in rack L111A19 were temporarily inaccessible.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 19, 21:55 UTC
[RBX8][Hosted Private Cloud] - Host incident notification
Resolved - An incident was on our Hosted Private Cloud offer.

Here is detail for this incident :

Start time : 19/11/2024 16:15 UTC
End Time : 19/11/2024 16:49 UTC
Service impact : Some hosts were unavailable in rack R808L24.
Root cause https://bare-metal-servers.status-ovhcloud.com/incidents/0lcsqwrwgggz
We would like to inform you that the incident have been resolved and the situation is back to normal.

We apologize for the inconvenience and thank you for your understanding.
Nov 19, 16:54 UTC
Nov 18, 2024

Unresolved incidents: [CA/EU][Hosted Private Cloud] - SSL Gateway maintenance notification, [Global][HostedPrivateCloud] - ESXI maintenance notification.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
[RBX8][Hosted Private Cloud] - Rack R820L23
Resolved - Start Time : 15/11/2024 19:15 UTC
End Time : 15/11/2024 19:30 UTC
Service impact : Some hosts in rack R820L23 were temporarily unavailable.
Root cause : An electrical issue caused the incident
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 15, 19:44 UTC
[Global][Hosted Private Cloud] - VMware vCenter Server maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 15, 18:40 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.

End time : 15/11/2024 19:00 UTC
Nov 15, 17:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/11/2024 08:00 UTC
End time : 15/11/2024 16:00 UTC
Service impact : Management will be temporarily unavailable for 1h30 during the maintenance.
And all hosts will be put in maintenance mode.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.
An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Nov 5, 22:40 UTC
[RBX8][Hosted Private Cloud] - Rack R820L23
Resolved - Start Time : 15/11/2024 17:36 UTC
End Time : 15/11/2024 18:32 UTC
Service impact : Hosts in rack R820L23 were temporarily unavailable.
Hosts have been migrated and no impact has been observed since 18:11 UTC.
Root cause : An electrical issue caused the incident
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 15, 18:32 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 15/11/2024 17:36 UTC
Service impact : Hosts in rack R820L23 are temporarily unavailable
Root cause : An electrical issue caused the incident
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 15, 18:24 UTC
[Global][HostedPrivateCloud] - Vmotion maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 15, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/11/2024 08:00 UTC
End time : 15/11/2024 16:00 UTC
Service impact : Management will be unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.
An individual communication will be sent before the upgrade begins

Thank you for your understanding.
Nov 5, 22:11 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024
[ERI1C][Hosted Private Cloud] - VMware Private Cloud maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our VMware offer.

Start time : 04/11/2024 08:00 UTC
End time : 13/11/2024 17:00 UTC
Service impact : No impact expected as hosts are spared in another rack - only vMotion on customer side.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts. An individual communication will be sent before the upgrade begins

Thank you for your understanding.
Oct 30, 01:15 UTC
Nov 12, 2024
[LIM][Hosted Private Cloud] - Rack L111A16
Resolved - Start Time : 12/11/2024 14:15 UTC
End Time : 12/11/2024 14:17 UTC
Service impact : Some hosts in rack L111A16 were temporarily unavailable
Root cause : This incident was due to electrical issue
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 12, 15:23 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
[CA/EU][Hosted Private Cloud] - SSL Gateway maintenance notification
Completed - The scheduled maintenance has been completed.
Nov 8, 17:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:02 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect availability.

Start time : 04/11/2024 08:00 UTC
End time : 08/11/2024 17:00 UTC
Service impact : During the operation, access to SSL Gateway will be unavailable for 5 minutes.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be doing a maintenance on the SSL Gateway.

Thank you for your understanding.
Oct 28, 21:24 UTC
[Global][Hosted Private Cloud] - VMware vCenter Server
Completed - The scheduled maintenance has been completed.
Nov 8, 16:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 04/11/2024 08:00 UTC
End time : 08/11/2024 16:00 UTC
Service impact : Management will be temporarily unavailable for 1h30 during the maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade of vCenter Server services . An individual communication will be sent before the upgrade begins.

Thank you for your understanding.
Oct 15, 21:29 UTC
[Global][HostedPrivateCloud] - Vmotion
Completed - The scheduled maintenance has been completed.
Nov 8, 16:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 29/10/2024 08:00 UTC
End time : 08/11/2024 16:00 UTC
Service impact : Management will be unavailable for 1h and all hosts will be put in maintenance (Vmotion).
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services. An individual communication will be sent before the upgrade begins

Thank you for your understanding.
Oct 24, 20:34 UTC
[RBX8][Hosted Private Cloud] - Racks R806L22/23/24
Resolved - Start Time : 07/11/2024 22:58 UTC
End Time : 08/11/2024 02:23 UTC
Service impact : Hosts in racks R806L22, R806L23, R806L24 were temporarily unavailable.
Root cause : Hardware materiel issue
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Nov 8, 02:32 UTC
Update - Ongoing actions :The majority of the servers are no longer impacted.
Our technical teams are currently working on the remaining ones.
Nov 8, 01:27 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :

Start time : 07/11/2024 22:58 UTC
Service impact : Hosts in racks R806L22, R806L23, R806L24 are temporarily unavailable
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Nov 7, 23:13 UTC
Nov 7, 2024
[Global][Hosted Private Cloud] - VMware vCenter Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 14:06 UTC
Update - Maintenance is taking longer than expected, we will provide updates as necessary.
Nov 7, 12:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/11/2024 09:00 UTC
End time : 07/11/2024 11:00 UTC
Service impact : Please be advised that customers may experience a loss of access to management functions and that the call API to VCenter is likely to be temporarily unavailable.
This is anticipated to have a duration of approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for hosts and vCenter Server services.

Thank you for your understanding.
Nov 6, 14:12 UTC
Nov 6, 2024

No incidents reported.

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