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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SYD Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Sep 22, 2025 07:00 - Sep 25, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 22/09/2025 07:00 UTC
End time : 25/09/2025 16:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Posted on Sep 10, 2025 - 22:03 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification Sep 29, 2025 07:00 - Oct 2, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 29/09/2025 07:00 UTC
End time : 02/10/2025 16:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Posted on Sep 10, 2025 - 22:06 UTC
Sep 19, 2025

No incidents reported today.

Sep 18, 2025
[EU/CA][Hosted Private Cloud] - Managed vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 18, 16:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 15/09/2025 07:00 UTC
End time : 18/09/2025 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation, vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.
Thank you for your understanding.
Sep 5, 22:02 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 18, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 15/09/2025 07:00 UTC
End time : 18/09/2025 16:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Sep 5, 22:19 UTC
[RBX8][Managed vSphere] - Rack R803L14 incident notification
Resolved - We would like to inform you that the incident on our Managed vSphere offering has now been resolved.

Here is detail for this incident :
Start time : 18/09/2025 10:26 UTC
End time : 18/09/2025 12:22 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Sep 18, 13:56 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All hosts in rack R803L14 are available again.
Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 18, 12:22 UTC
Investigating - We are currently investigating an incident affecting our Managed vSphere offering, which is causing temporary availability issue in the rack R803L14.

Here are some supplementary details :

Start time : 18/09/2025 10:26 UTC
Impacted Service(s) : All hosts located in the rack R803L14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their hosts located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 18, 10:50 UTC
[SBG1A][Managed vSphere] - Rack S351B02 incident notification
Resolved - We would like to inform you that the incident on our Managed vSphere offering in the rack S351B02 has now been resolved.

Here is detail for this incident :
Start time : 18/09/2025 11:55 UTC
End time : 18/09/2025 13:29 UTC
Root Cause : This incident was caused by an ongoing maintenance : https://network.status-ovhcloud.com/incidents/xwmhpgwj9jnr

We thank you for your understanding and patience throughout this incident.
Sep 18, 13:32 UTC
Identified - We are currently investigating an incident affecting our Managed vSphere offering, which is causing temporary availability issue in the rack S351B02.

Here are some supplementary details :

Start time : 18/09/2025 11:55 UTC
Impacted Service(s) : Some hosts located in the rack S351B02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their hosts located in the specified rack.
Ongoing Actions : This incident is caused by an ongoing maintenance: https://network.status-ovhcloud.com/incidents/xwmhpgwj9jnr

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 18, 12:44 UTC
Sep 17, 2025
[WAW1C/SBG1A/RBX2A/BHS1A][Managed vSphere] - Equipment update notification
Completed - The maintenance is completed, all services are operational.
Sep 17, 22:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 17/09/2025 06:30 UTC
End time : 17/09/2025 21:00 UTC
Service impact : No impact on vSphere UI, data availability and virtual machines.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Sep 9, 17:56 UTC
Sep 16, 2025

No incidents reported.

Sep 15, 2025
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 11, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 08/09/2025 07:00 UTC
End time : 11/09/2025 16:00 UTC
Service impact : vSphere will not be accessible and the hosts will be put into maintenance mode during the operation. If the host has virtual machines, a vMotion will be performed.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.
An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.

Thank you for your understanding
Sep 3, 20:36 UTC
[EU/CA][Hosted Private Cloud] - Managed vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 11, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 4, 11:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 08/09/2025 07:00 UTC
End time : 11/09/2025 16:00 UTC
Service impact : Hosts will be put in maintenance mode during the operation, vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed vSphere offer.

An individual communication will be done to inform customers.
Customers can reschedule the operation through the manager.
Thank you for your understanding.
Sep 3, 21:00 UTC
[RBX8][Managed vSphere] - Rack R831B20 Incident notification
Resolved - We are pleased to inform you that the incident affecting our Managed vSphere offer has been resolved.

Start time : 11/09/2025 06:30 UTC
End time : 11/09/2025 08:27 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 11, 08:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed vSphere offer in the specific rack R831B20.

Here are some supplementary details :

Start time : 11/09/2025 06:30 UTC
Impacted Service(s) : Some hosts are temporarily unavailable in this specific rack.
Customers Impact : Some customers are unable to access their hosts in this specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 11, 07:14 UTC
Investigating - We are currently experiencing an incident affecting our Managed vSphere offer on rack R831B20.

Start time : 11/09/2025 06:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 11, 06:53 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
[EU/CA][Hosted Private Cloud] - Veeam Backup Managed Maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Sep 5, 13:27 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

This may temporarily affect availability.

Start time : 29/09/2025 07:00 UTC
End time : 02/10/2025 20:00 UTC
Service impact : Backup and restoration will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, our team will carry out maintenance on the Veeam Backup Managed service.

Thank you for your understanding.
Aug 26, 23:50 UTC
[EU/CA][Hosted Private Cloud] - Veeam Backup Managed Maintenance notification
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Sep 5, 13:26 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our infrastructure.

This may temporarily affect availability.

Start time : 22/09/2025 07:00 UTC
End time : 25/09/2025 20:00 UTC
Service impact : Backup and restoration will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy, our team will carry out maintenance on the Veeam Backup Managed service.

Thank you for your understanding.
Aug 26, 23:22 UTC
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