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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU/CA][VMware Private Cloud] - vRealize Operations (vRops) maintenance notification Apr 28, 2025 07:00 - Apr 30, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 28/04/2025 07:00 UTC
End time : 30/04/2025 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Posted on Apr 23, 2025 - 21:29 UTC

[ER1IC][Hosted Private Cloud] - Migration Zpool Apr 28, 2025 07:00 - Apr 30, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 28/04/2025 07:00 UTC
End time : 30/04/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 09, 2025 - 20:21 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification Apr 29, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 29/04/2025 06:30 UTC
End time : 29/04/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers..

Thank you for your understanding.
Posted on Apr 07, 2025 - 14:58 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification Apr 29, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 29/04/2025 11:00 UTC
End time : 29/04/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers..

Thank you for your understanding.
Posted on Apr 07, 2025 - 15:02 UTC

[RBX2A][Hosted Private Cloud] - Equipment update notification Apr 30, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 30/04/2025 06:30 UTC
End time : 30/04/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers..

Thank you for your understanding.
Posted on Apr 07, 2025 - 15:29 UTC

[RBX2A][Hosted Private Cloud] - Equipment update notification Apr 30, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 30/04/2025 11:00 UTC
End time : 30/04/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 15:36 UTC

[RBX2A/RBX2B][Hosted Private Cloud] - Equipment update notification May 5, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 06:30 UTC
End time : 05/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 15:42 UTC

[EU/CA][Hosted Private Cloud] - vSphere maintenance notification May 5, 2025 07:00 - May 7, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Posted on Apr 25, 2025 - 08:19 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool May 5, 2025 07:00 - May 7, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 22:07 UTC

[EU/CA][VMware Private Cloud] - vRealize Operations (vRops) maintenance notification May 5, 2025 07:00 - May 7, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed vSphere offer.

Start time : 05/05/2025 07:00 UTC
End time : 07/05/2025 16:00 UTC
Service impact : vRops will be unavailable during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for vRealize Operations (vRops).

Thank you for your understanding.
Posted on Apr 23, 2025 - 21:39 UTC

[RBX2B][Hosted Private Cloud] - Equipment update notification May 5, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 05/05/2025 11:00 UTC
End time : 05/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 21:12 UTC

[RBX2B][Hosted Private Cloud] - Equipment update notification May 6, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 06/05/2025 06:30 UTC
End time : 06/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 21:25 UTC

[RBX2B/SBG1A][Hosted Private Cloud] - Equipment update notification May 6, 2025 11:00-21:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 07, 2025 - 22:53 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 06/05/2025 11:00 UTC
End time : 06/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Apr 07, 2025 - 21:37 UTC

[RBX2D/SBG1A][Hosted Private Cloud] - Equipment update notification May 7, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/05/2025 06:30 UTC
End time : 07/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 21:48 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 12, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/05/2025 06:30 UTC
End time : 12/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 13:30 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 12, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 12/05/2025 11:00 UTC
End time : 12/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 13:41 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 13, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 13/05/2025 06:30 UTC
End time : 13/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 13:49 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 13, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 13/05/2025 11:00 UTC
End time : 13/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 14:05 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 14, 2025 06:30-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 14/05/2025 06:30 UTC
End time : 14/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 14:08 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification May 14, 2025 11:00-21:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 14/05/2025 11:00 UTC
End time : 14/05/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers.

Thank you for your understanding.
Posted on Apr 07, 2025 - 14:27 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool May 19, 2025 07:00 - May 23, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 19/05/2025 07:00 UTC
End time : 23/05/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 17:19 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 2, 2025 07:00 - Jun 6, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/06/2025 07:00 UTC
End time : 06/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 17:43 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 10, 2025 07:00 - Jun 13, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 10/06/2025 07:00 UTC
End time : 13/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 19:38 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jun 16, 2025 07:00 - Jun 20, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/06/2025 07:00 UTC
End time : 20/06/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 19:49 UTC

[ERI1C][Hosted Private Cloud] - Migration Zpool Jul 7, 2025 07:00 - Jul 11, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 07/07/2025 07:00 UTC
End time : 11/07/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Posted on Apr 10, 2025 - 21:51 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
[ER1IC][Hosted Private Cloud] - Migration Zpool
Completed - The maintenance has been postponed and will be rescheduled. We will post a new announcement once the revised schedule is confirmed.
Apr 25, 15:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 22/04/2025 07:00 UTC
End time : 25/04/2025 16:00 UTC
Service impact : You may experience a micro cut if the customer is writing a lot on the zpool.
Service improvement : As part of our continuous improvement policy, our teams will perform filer transfers.

Thank you for your understanding.
Apr 9, 20:10 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The maintenance is completed, all services are operational.
Apr 25, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:00 UTC
Update - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 22/04/2025 07:00 UTC
End time : 25/04/2025 15:00 UTC
Service impact : vSphere not accessible for 1 hour and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Apr 10, 10:07 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 10:06 UTC
Update - The current maintenance will take more time than expected.

Below you can find the new end time of the operation.

Start time : 22/04/2025 07:00 UTC
End time : 25/04/2025 15:00 UTC
Apr 9, 14:26 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 14/04/2025 07:00 UTC
End time : 18/04/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Apr 2, 21:56 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Apr 25, 08:16 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 10:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.
This may temporarily affect availability.

Start time : 28/04/2025 07:00 UTC
End time : 30/04/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Apr 9, 20:32 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025
[RBX8][VMware Private Cloud] - Rack R808L24 incident notification
Resolved - We would like to inform you that the incident on our VMware Private Cloud offer has now been resolved.

Here is detail for this incident :
Start time : 23/04/2025 17:35 UTC
End time : 23/04/2025 18:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Apr 23, 18:32 UTC
Identified - We have determined the origin of the incident affecting our VMware Private Cloud offer on the specific rack.

Here are some supplementary details :
Start time : 23/04/2025 17:35 UTC
Impacted Service(s) : Some hosts located in RBX2C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their VMs located in rack R808L24.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 23, 17:59 UTC
Investigating - We are currently experiencing an event affecting our VMware Private Cloud offer.
Start time : 23/04/2025 17:35 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 23, 17:46 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 23, 17:31 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 18, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 16/04/2025 07:00 UTC
End time : 23/04/2025 18:00 UTC
Service impact : During the maintenance, customers may experience temporary service interruptions or difficulties accessing secure services.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.

Thank you for your understanding.
Apr 8, 22:33 UTC
[RBX8][Hosted Private Cloud] - Rack R806L23
Resolved - We had an incident affecting our Hosted Private Cloud offering, which caused temporary availability issues on srack R806L23 in RBX8.

Here is detail for this incident :
Start time : 23/04/2025 05:26 UTC
End time : 23/04/2025 09:26 UTC
Impacted Service(s) : All hosts were temporarily unavailable in RBX2c.
Customers impact : Customers were temporarily unable to access and use their VMs located in rack R806L23.
Root Cause : This incident was caused by cooling system issue.

We thank you for your understanding and patience throughout this incident.
Apr 23, 08:58 UTC
Apr 22, 2025
[RBX2D][Hosted Private Cloud] - Equipment update notification
Completed - The scheduled maintenance has been completed.
Apr 22, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 22/04/2025 06:30 UTC
End time : 22/04/2025 21:00 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple storage servers..

Thank you for your understanding.
Apr 7, 08:50 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025
[RBX8][VMware Private Cloud] - Cluster10070 incident notification.
Resolved - We would like to inform you that the incident on VMware Private Cloud offer on the specific Cluster10070,in RBX2D region. has now been resolved.

Here is detail for this incident :
Start time : 20/04/2025 12:21 UTC
End time : 20/04/2025 15:17 UTC
Root Cause : This incident was caused by a malfunction on some hardwares.

We thank you for your understanding and patience throughout this incident.
Apr 20, 17:27 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Datastores service is back to nominal state in region RBX2D since 15:17 UTC.
Ongoing Actions : Our technical teams continue to actively monitor the situation to ensure the service remains stable and to quickly address any potential issues that may arise.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 20, 15:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 15:37 UTC
Identified - We have determined the origin of the incident affecting our VMware Private Cloud offer on the specific Cluster10070,in RBX2D region.

Here are some supplementary details :
Start time : 20/04/2025 12:21 UTC
Impacted Service(s) : Cluster10070 is unreachable.
Customers Impact : The customers cannot access their datastores.
Root Cause : This incident is caused by a network equipment malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 20, 14:04 UTC
Investigating - We are currently experiencing an event affecting our VMware Private Cloud offering, Cluster10070.
Start time : 20/04/2025 12:21 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 20, 13:56 UTC
Apr 19, 2025
[RBX8][Hosted Private Cloud] - R805L20 incident notification
Resolved - We would like to inform you that the incident on rack R805L20 in RBX8. has now been resolved.

Here is detail for this incident :
Start time : 18/04/2025 23:53 UTC
End time : 19/04/2025 08:17 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Apr 19, 08:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The network equipment has been replaced. A significant number of hosts are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 19, 08:16 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Network connectivity on this rack is currently impacted due to a switch failure.
Ongoing Actions : Our teams are actively working on replacing the faulty switch to restore service and minimize downtime.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 19, 02:29 UTC
Identified - We are currently experiencing an incident affecting our Hosted Private Cloud offering, which is causing temporary availability issues in the rack R805L20 in RBX8.

Here is detail for this incident :
Start time : 18/04/2025 23:53 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their Hosted Private Cloud services in a specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 19, 00:02 UTC
Apr 18, 2025
[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification
Completed - The maintenance is completed, all services are operational.
Apr 18, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 14/04/2025 07:00 UTC
End time : 18/04/2025 15:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Apr 2, 21:11 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The maintenance is completed, all services are operational.
Apr 18, 15:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.
This may temporarily affect availability.

Start time : 14/04/2025 07:00 UTC
End time : 18/04/2025 15:00 UTC
Service impact : vSphere not accesible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding
Apr 9, 00:01 UTC
[RBX8][VMware Private Cloud] - VMware Private Cloud incident notification
Resolved - We would like to inform you that the incident on our VMware Private Cloud offering, have been resolved
Start Time : 14/04/2025 12:30 UTC
End Time : 15/04/2025 14:59 UTC
Root cause : This incident is caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident
Apr 18, 12:14 UTC
Update - The service impacted by this incident has been reachable and stable since 14/04/2025 14:59 UTC.

We continue to monitor the situation to ensure the state of the service. No further impact have observed since last update.
If you’re experiencing an impact nonetheless, here is the advised troubleshooting procedure :
Troubleshooting Reminder : For customers that are still experiencing issues accessing their Virtual Machines (VMs), please reboot the impacted VMs to resolve the issue. To ensure data consistency, we recommend running the FSCK tool.
Ongoing Actions : Our technical teams continue to actively monitor the situation to ensure the service remains stable and to quickly address any potential issues that may arise.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 16:44 UTC
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The service is back to nominal state.
Customers who are still unable to access their VMs, need to reboot their impacted VMs.
To check data consistency we recommend that you use FSCK tool.
Ongoing Actions :Our technical teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 14:59 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the VMs are now operational.
Customers who are still unable to access their VMs, need to reboot their impacted VMs.
To check data consistency we recommend that you use FSCK tool.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 14:49 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the VMs are now operational.
Customers who are still unable to access their VMs, need to reboot their impacted VMs.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 14:07 UTC
Identified - We have determined the origin of the incident affecting our VMware Private Cloud offer on the rack R821L17 in the region RBX2B.

Here are some supplementary details :
Start time : 14/04/2025 12:30 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their VMs located in rack R821L17.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 13:48 UTC
Investigating - We are currently experiencing an incident affecting our VMware Private Cloud offering, which is causing temporary availability issues in the region RBX2B.

Here is detail for this incident :
Start time : 14/04/2025 12:30 UTC
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 13:10 UTC
Apr 17, 2025
[GRA][Hosted Private Cloud] - incident notification
Resolved - We would like to inform you that the incident on our Hosted Private Cloud offer on the specific region has now been resolved.

Here is detail for this incident :
Start time : 17/04/2025 01:35 UTC
End time : 17/04/2025 02:10 UTC
Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn.

We thank you for your understanding and patience throughout this incident.
Apr 17, 03:23 UTC
Identified - We have determined the origin of the incident affecting our Hosted Private Cloud offer on the specific region.

Here are some supplementary details :
Start time : 17/04/2025 01:35 UTC
Impacted Service(s) : Hosted Private Cloud offers
Customers Impact : Customers are temporarily unable to access and use their Hosted Private Cloud services in GRA.
Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 02:44 UTC
Apr 16, 2025
[RBX/BHS][Hosted Private Cloud] - Hosts maintenance notification
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 16/04/2025 16:00 UTC.
Apr 16, 19:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/04/2025 07:00 UTC
End time : 16/04/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts..

Thank you for your understanding.
Apr 2, 04:27 UTC
[RBX8][Hosted Private Cloud] - Rack R806L23
Resolved - We had an incident affecting our Hosted Private Cloud offering, which caused temporary availability issues in the rack R806L23 in RBX8.

Here is detail for this incident :
Start time : 16/04/2025 16:19 UTC
End time : 16/04/2025 17:10 UTC
Impacted Service(s) : Some hosts were temporarily unavailable.
Service impact : Some customers were temporarily unable to access and use their VMs located in rack R806L23.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Apr 16, 17:42 UTC
Apr 15, 2025
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025
[LIM1c][Hosted Private Cloud] - Storage incident notification
Resolved - We would like to inform you that the incident on our Storage offering has now been resolved.

Here is detail for this incident :
Start time : 12/04/2025 16:04 UTC
End time : 12/04/2025 19:22 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Apr 12, 19:27 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 17:18 UTC
Investigating - We are currently experiencing an incident affecting our Storage offering, which is causing temporary Availability issues in the LIM1c region.

Here is detail for this incident :
Start time : 12/04/2025 16:04 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 16:51 UTC
[RBX2C][VMware Private Cloud] - VMware Private Cloud incident notification
Resolved - We would like to inform you that the incident on our VMware Private Cloud offer has now been resolved.

Here is detail for this incident :
Start time : 12/04/2025 08:28 UTC
End time : 12/04/2025 15:40 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Apr 12, 15:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our technical teams are still working on restoring the service as quickly as possible.
Ongoing Actions : We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 10:24 UTC
Identified - We have determined the origin of the incident affecting our VMware Private Cloud offer on the region RBX2C.

Here are some supplementary details :
Start time : 12/04/2025 08:28 UTC
Impacted Service : Some hosts in the RBX2C region are unreachable.
Customers Impact : Customers are temporarily unable to access and use their hosts located in the specified region.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 08:37 UTC
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