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OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Hosted Private Cloud status page for real-time information on system performance and availability.

Backup as a Service || Managed Veeam for VMware Cloud Director Operational
Backup as a Service || Veeam Backup Managed Operational
Backup as a Service || Veeam Enterprise Operational
Backup as a Service || Zerto Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed VMware Cloud Director || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed VMware Cloud Director || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || GRA Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Managed vSphere || YYZ Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || BHS Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || ERI Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || LIM Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || RBX Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || SBG Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Nutanix || WAW Operational
Network Operational
Management plane Operational
Compute Operational
Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification Apr 7, 2025 07:00 - Apr 11, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 07/04/2025 07:00 UTC
End time : 11/04/2025 15:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Posted on Apr 02, 2025 - 20:34 UTC

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification Apr 7, 2025 07:00 - Apr 11, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 07/04/2025 07:00 UTC
End time : 11/04/2025 15:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Posted on Apr 02, 2025 - 21:33 UTC

[RBX2D][Hosted Private Cloud] - Equipment update notification Apr 8, 2025 04:00-09:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 08/04/2025 04:00 UTC
End time : 08/04/2025 09:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Posted on Apr 02, 2025 - 05:28 UTC

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification Apr 14, 2025 07:00 - Apr 18, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 14/04/2025 07:00 UTC
End time : 18/04/2025 15:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding.
Posted on Apr 02, 2025 - 21:11 UTC

[EU/CA][Hosted Private Cloud] - Host replacement maintenance notification Apr 14, 2025 07:00 - Apr 18, 2025 15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

This may temporarily affect the availability of vMotion.

Start time : 14/04/2025 07:00 UTC
End time : 18/04/2025 15:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts.

Thank you for your understanding
Posted on Apr 02, 2025 - 21:56 UTC

[RBX/BHS][Hosted Private Cloud] - Hosts maintenance notification Apr 16, 2025 07:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 16/04/2025 07:00 UTC
End time : 16/04/2025 16:00 UTC
Service impact : Concerned hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy of our Hosted Private Cloud offer, we will be replacing Hosted Private Cloud's hosts by new ones.
Concerned customers will receive a notification regarding the replacement of their hosts..

Thank you for your understanding.
Posted on Apr 02, 2025 - 04:27 UTC
Apr 6, 2025

No incidents reported today.

Apr 5, 2025
[RBX8][Hosted Private Cloud] - Host incident notification
Resolved - We would like to inform you that the incident on Hosted Private Cloud offer has now been resolved.

Here is detail for this incident :
Start time : 05/04/2025 11:30 UTC
End time : 05/04/2025 14:01 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Apr 5, 14:23 UTC
Identified - An incident is in progress on our Hosted Private Cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident :
Start time : 05/04/2025 11:30 UTC
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Apr 5, 11:46 UTC
Apr 4, 2025

No incidents reported.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
[RBX2D/RBX2B][Hosted Private Cloud] - Equipment maintenance notification
Completed - The scheduled maintenance has been completed.
Apr 2, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private Cloud offer.

Start time : 02/04/2025 06:30 UTC
End time : 02/04/2025 21:30 UTC
Service impact : You may experience micro cuts during maintenance.
Service improvement : As part of our continuous improvement policy, we are rolling out an update for multiple servers.

Thank you for your understanding.
Mar 19, 22:29 UTC
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
[EU/CA][HostedPrivateCloud] - vSphere maintenance notification
Completed - The maintenance was completed, all services are operational.
Mar 28, 18:11 UTC
Update - New end time : 28/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Mar 21, 17:40 UTC
Update - New end time : 21/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Mar 11, 16:50 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 9, 12:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:32 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 05/03/2025 08:00 UTC
End time : 14/03/2025 17:00 UTC
Service impact : vSphere not accessible and hosts will be put in maintenance mode during the operation and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Mar 5, 08:31 UTC
[EU/CA][Hosted Private Cloud] - vSphere maintenance notification
Completed - The scheduled maintenance has been completed.
Mar 28, 15:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 UTC
Update - The current maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 24/03/2025 08:00 UTC
End time : 28/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.
Mar 12, 15:52 UTC
Update - The current maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 17/03/2025 08:00 UTC
End time : 21/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.
Mar 5, 14:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 10/03/2025 08:00 UTC
End time : 14/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Feb 25, 21:25 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Mar 23, 2025
[BHS1A/ERI1C/LIM1C][HostedPrivateCloud] - vSphere maintenance notification
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Mar 23, 06:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Hosted Private cloud offer.

This may temporarily affect availability.

Start time : 24/03/2025 08:00 UTC
End time : 28/03/2025 16:00 UTC
Service impact : vSphere not accessible for 1h and hosts will be put in maintenance mode during the maintenance and a vMotion will be performed if it has Virtual machines in it.
Service improvement : As part of our continuous improvement policy, we are rolling out an upgrade for vSphere offer.
An individual communication will be done to inform customers and you can reschedule through the manager.

Thank you for your understanding.
Feb 25, 21:49 UTC
[RBX8][HostedPrivateCloud] - R806L23 Incident notification.
Resolved - We would like to inform you that the incident on our storage offer on the specific rack R806L23. has now been resolved.

Here is detail for this incident :

Start time : 22/03/2025 21:45 UTC
End time : 22/03/2025 23:00 UTC

We thank you for your understanding and patience throughout this incident.
Mar 23, 00:03 UTC
Update - We are continuing to monitor for any further issues.

Start time : 22/03/2025 21:45 UTC
Mar 22, 23:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Start time : 22/03/2025 21:45 UTC
Mar 22, 23:46 UTC
Identified - We have determined the origin of the incident affecting our storage offer on the specific rack R806L23.

Here are some supplementary details :

Start time : 22/03/2025 21:45 UTC
Impacted Service(s) : Some servers are temporarily unavailable.
Customers Impact : Some users cannot access their servers in the specific rack R806L23 in RBX8 region.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:39 UTC
Investigating - We are currently experiencing an event affecting our Hosted Private Cloud offer in the rack R806L23.

Start time : 22/03/2025 21:45 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 22, 22:31 UTC
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