OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX10][Public VMware Cloud Foundation as-a-Service] - Racks RBX1003D02A/B incident notification
Incident
Report for Hosted Private Cloud
Resolved
We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation as-a-Service offering on racks RBX1003D02A and RBX1003D02B has been resolved.
Start time : 23/09/2026 19:00 UTC
End time : 26/09/2026 10:53 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 23/09/2026 19:00 UTC
End time : 26/09/2026 10:53 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : All servers in rack RBX1003D02B are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack RBX1003D02A.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : All servers in rack RBX1003D02B are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack RBX1003D02A.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Public VMware Cloud Foundation as-a-Service offering in the racks RBX1003D02A/B.
The root cause has been identified.
Please find the details of this incident below :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Some hosts in the racks RBX1003D02A/B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
The root cause has been identified.
Please find the details of this incident below :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Some hosts in the racks RBX1003D02A/B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Public VMware Cloud Foundation as-a-Service || RBX (Compute).