OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Backup as a Service] - Veeam Enterprise incident notification
Incident
Report for Hosted Private Cloud
Resolved
Start Time : 04/09/2024 14:00 UTC
End Time : 24/09/2024 17:00 UTC
Service impact : Customers who upgraded their Veeam servers to the latest version, weren't be able to connect to our Veeam Enterprise, but they were protected by the current license.
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End Time : 24/09/2024 17:00 UTC
Service impact : Customers who upgraded their Veeam servers to the latest version, weren't be able to connect to our Veeam Enterprise, but they were protected by the current license.
Root cause : Software issue
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
instances in EU regions have been fixed.
Remaining ones in CA region are scheduled for the beginning of next week.
Remaining ones in CA region are scheduled for the beginning of next week.
Update
The update is scheduled for the end of next week. Until then, we recommend that you do not update your Veeam enterprise or you will no longer be able to log in.
We apologize for any inconvenience caused.
We apologize for any inconvenience caused.
Update
Our technical teams are working on the fix which will be implemented in the coming weeks.
We apologize for any inconvenience caused.
We apologize for any inconvenience caused.
Identified
Start time : 04/09/2024 14:00 UTC
Service impact : Customers who upgrade their Veeam servers to the latest version, won't be able to connect to our Veeam Enterprise, but they will be protected by the current license.
Ongoing actions : Our technical teams are preparing a fix to solve the issue.
Service impact : Customers who upgrade their Veeam servers to the latest version, won't be able to connect to our Veeam Enterprise, but they will be protected by the current license.
Ongoing actions : Our technical teams are preparing a fix to solve the issue.
This incident affected: Backup as a Service || Veeam Enterprise.