OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][VMware Private Cloud] - Cluster10070 incident notification.
Incident
Report for Hosted Private Cloud
Resolved
We would like to inform you that the incident on VMware Private Cloud offer on the specific Cluster10070,in RBX2D region. has now been resolved.
Here is detail for this incident :
Start time : 20/04/2025 12:21 UTC
End time : 20/04/2025 15:17 UTC
Root Cause : This incident was caused by a malfunction on some hardwares.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 20/04/2025 12:21 UTC
End time : 20/04/2025 15:17 UTC
Root Cause : This incident was caused by a malfunction on some hardwares.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Datastores service is back to nominal state in region RBX2D since 15:17 UTC.
Ongoing Actions : Our technical teams continue to actively monitor the situation to ensure the service remains stable and to quickly address any potential issues that may arise.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Datastores service is back to nominal state in region RBX2D since 15:17 UTC.
Ongoing Actions : Our technical teams continue to actively monitor the situation to ensure the service remains stable and to quickly address any potential issues that may arise.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We have determined the origin of the incident affecting our VMware Private Cloud offer on the specific Cluster10070,in RBX2D region.
Here are some supplementary details :
Start time : 20/04/2025 12:21 UTC
Impacted Service(s) : Cluster10070 is unreachable.
Customers Impact : The customers cannot access their datastores.
Root Cause : This incident is caused by a network equipment malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 20/04/2025 12:21 UTC
Impacted Service(s) : Cluster10070 is unreachable.
Customers Impact : The customers cannot access their datastores.
Root Cause : This incident is caused by a network equipment malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our VMware Private Cloud offering, Cluster10070.
Start time : 20/04/2025 12:21 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 20/04/2025 12:21 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Managed VMware Cloud Director || RBX (Storage).