We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.
Start time : 02/09/2026 08:37 UTC End time : 02/09/2026 08:55 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 02, 2026 - 09:29 UTC
Investigating
We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary issue in the ERI region.
Here are some supplementary details :
Start time : 02/09/2026 08:37 UTC Impacted Service(s) : Some datastores are temporarily unavailable. Customers Impact : Some customers are unable to access their datastores. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 02, 2026 - 09:13 UTC
This incident affected: Managed VMware vSphere || ERI (Storage).