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[SBG][Managed VMware vSphere] - Cluster10691 incident notification

Incident Report for Hosted Private Cloud

Resolved

We would like to inform you that an incident affected our Managed VMware vSphere offering on Cluster10691 in the SBG datacenter. This incident has since been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 13:39 UTC
End time : 27/10/2026 14:05 UTC
Impacted Service(s) : Datastores on Cluster10691 were temporarily unavailable.
Customers Impact : Customers may have experienced malfunctions when accessing their storage.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Posted Oct 27, 2026 - 16:03 UTC
This incident affected: Managed VMware vSphere || SBG (Storage).