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[RBX1a][Hosted Private Cloud] - Storage incident notification

Incident Report for Hosted Private Cloud

Resolved

We were experiencing an incident affecting our storage offering, which was causing temporary availability issues on the specific region RBX1a.

Here is detail for this incident :
Start time : 07/03/2025 20:38 UTC
End time: 07/03/2025 20:43 UTC
Impacted Service(s) : Some datastores were temporarily unavailable.
Customers Impact : Some datastores were temporarily inaccessible, the datastores hosted were also unavailable in RBX1a region.
Root Cause : This incident was caused by a network equipment issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Mar 12, 2025 - 15:23 UTC
This incident affected: Managed VMware Cloud Director || RBX (Storage).