We are pleased to inform you that the incident affecting our Managed vSphere offer in the specific rack R825A15 has been resolved.
Start time : 28/08/2025 12:17 UTC End time : 28/08/2025 13:30 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 28, 2025 - 13:34 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed vSphere offer in the specific rack R825A15.
Here are some supplementary details :
Start time : 28/08/2025 12:17 UTC Impacted Service(s) : Some hosts are temporarily unavailable in this specific rack. Customers Impact : Customers cannot acces their hosts in this specific rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 28, 2025 - 13:17 UTC
Investigating
We are currently experiencing an event affecting our Managed vSphere offer in the specific rack R825A15.
Start time : 28/08/2025 12:17 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 28, 2025 - 13:12 UTC
This incident affected: Managed VMware vSphere || RBX (Network, Compute).