Start Time : 07/01/2022 04:07 UTC End Time : 07/01/2022 07:45 UTC Technical impact (DC/geographical area) : RBX2a Root cause : A network equipment was the cause of this unavailability
Posted Jan 07, 2022 - 21:26 UTC
Identified
All hosts are back following the network intervention. The network equipment replacement is still in progress
Posted Jan 07, 2022 - 10:27 UTC
Update
Ongoing Actions: A network equipment is the cause of this unavailability, a replacement is underway. We will get back to you as soon as possible.
Posted Jan 07, 2022 - 05:48 UTC
Update
User impact : 24 host down including 9 host PCC master (vm admin). Ongoing Actions: We are still investigating the cause of the problem. We will get back to you as soon as possible.
Posted Jan 07, 2022 - 05:12 UTC
Investigating
Following all the necessary information.
Start time: 07/01/2022 04:07 UTC User impact : 9 host down on PCC master Technical impact (DC/geographical area) : RBX2a Scope of impact : R701A05 Ongoing Actions: We are currently investigating the cause of the problem. We will get back to you as soon as possible.
Thank you for your understanding
OVHcloud Technical team
Posted Jan 07, 2022 - 04:23 UTC
This incident affected: VMware Private Cloud || RBX (Compute).