OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM1C][Hosted Private Cloud] - Storage/Management incident notification
Incident
Report for Hosted Private Cloud
Resolved
We would like to inform you that the incident have been resolved and all services are back to normal.
Start Time : 25/10/2024 14:50 UTC
End Time : 26/10/2024 07:30 UTC
Root cause : Incident due to an electrical issue.
We thank you for your understanding and patience throughout this incident
Start Time : 25/10/2024 14:50 UTC
End Time : 26/10/2024 07:30 UTC
Root cause : Incident due to an electrical issue.
We thank you for your understanding and patience throughout this incident
Update
Update : The majority of affected services have been restored. Our teams are still working to restore services to the last affected customers.
Update
Service impact : Some storage Clusters and hosts in LIM1C are temporarily unavailable.
Customers weren't able to access their Veeam backup between 17:18 UTC and 17:28 UTC.
Veeam backup service is now operational.
Our technical teams are currently working on the remaining impacted clusters and hosts.
Customers weren't able to access their Veeam backup between 17:18 UTC and 17:28 UTC.
Veeam backup service is now operational.
Our technical teams are currently working on the remaining impacted clusters and hosts.
Identified
Service impact : Multiple Clusters in LIM1C are temporarily unavailable.
Customers aren't able to access Admin VM.
Ongoing actions : Our technical teams are still working on the issue.
Customers aren't able to access Admin VM.
Ongoing actions : Our technical teams are still working on the issue.
Update
Our technical teams are still working on the incident.
Investigating
An incident is in progress on our Hosted Private Cloud offer.
Please be aware that this is currently affecting the Availability.
Here is detail for this incident :
Start time : 25/10/2024 14:50 UTC
Service impact : Multiple Clusters in LIM1C are temporarily unavailable.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the Availability.
Here is detail for this incident :
Start time : 25/10/2024 14:50 UTC
Service impact : Multiple Clusters in LIM1C are temporarily unavailable.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: VMware Private Cloud || LIM (Management plane, Storage) and Backup as a Service || Veeam Backup Managed.