OVHcloud Private Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[SBG5][Managed VMware vSphere] - Rack SBG0502B08A Event Notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed VMware vSphere has been resolved.

Start time : 27/02/2026 12:24 UTC
End time : 27/02/2026 14:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 14:26 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific Rack SBG0502B08A.

Here are some supplementary details :

Start time : 27/02/2026 12:24 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 13:15 UTC

Investigating

We are currently experiencing an event affecting our Managed VMware vSphere offer.

Start time : 27/02/2026 12:24 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 12:47 UTC
This incident affected: Managed VMware vSphere || SBG (Compute).