Start time : 01/09/2024 14:15 UTC End Time : 01/09/2024 17:15 UTC Root cause : It was due to a malfunction on a hardware. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 01, 2024 - 17:34 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 01, 2024 - 16:35 UTC
Investigating
An incident is in progress on our Vmware offer.
Here is detail for this incident :
Start time : 01/09/2024 14:15 UTC Service impact : Some customers are unable to acces some virtual machines hosted by these datastores. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 01, 2024 - 16:34 UTC
This incident affected: VMware Private Cloud || RBX (Storage).