We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation delivery offer has been resolved.
Start time : 26/01/2026 11:50 UTC End time : 28/01/2026 09:00 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 29, 2026 - 10:46 UTC
Update
We are currently investigating an incident affecting our Public VMware Cloud Foundation delivery offering.
Here are some supplementary details :
Start time : 26/01/2026 11:50 UTC Impacted Service(s) : New Public VMware Cloud Foundation delivery is temporarily unavailable. Customers Impact : Customers are temporarily unable to order new Public VMware Cloud Foundation. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 28, 2026 - 11:00 UTC
Investigating
We are currently experiencing an event affecting our Public VMware Cloud Foundation delivery offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 28, 2026 - 08:42 UTC
This incident affected: Public VMware Cloud Foundation as-a-Service || RBX (Compute), Public VMware Cloud Foundation as-a-Service || SBG (Compute), Public VMware Cloud Foundation as-a-Service || LIM (Compute), and Public VMware Cloud Foundation as-a-Service || ERI (Compute).