We had an incident affecting our Hosted Private Cloud offering, which caused temporary availability issues on srack R806L23 in RBX8.
Here is detail for this incident : Start time : 23/04/2025 05:26 UTC End time : 23/04/2025 09:26 UTC Impacted Service(s) : All hosts were temporarily unavailable in RBX2c. Customers impact : Customers were temporarily unable to access and use their VMs located in rack R806L23. Root Cause : This incident was caused by cooling system issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 23, 2025 - 08:58 UTC
This incident affected: Managed VMware Cloud Director || RBX (Compute).