[RBX][Hosted Private Cloud] - Public VMware Cloud Foundation Incident Notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Public VMware Cloud Foundation offering has been resolved.

Start time : 29/08/2026 19:29 UTC
End time : 30/08/2026 15:36 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 30, 2026 - 15:38 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public VMware Cloud Foundation offer on the specific RBX region.

Here are some supplementary details :

Start time : 29/08/2026 19:29 UTC
Impacted Service(s) : Performance degradation and increased latency may impact services running on Public VMware Cloud Foundation.
Customers Impact : Customers may experience slower response times and degraded service performance on Public VMware Cloud Foundation.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 29, 2026 - 20:23 UTC

This incident affected: Public VMware Cloud Foundation as-a-Service || RBX (Network, Compute).