Start Time : 26/11/2023 12:40 UTC End Time : 26/11/2023 15:57 UTC Technical impact (DC/geographical area) : RBX8 Root cause : Incident due to a cooling problem in the rack. Our technical teams resolved the issue. All impacted services are now operational.
Posted Nov 26, 2023 - 16:04 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 26, 2023 - 13:17 UTC
Investigating
Start time: 26/11/2023 12:40 UTC User impact : Servers in rack R820L18 are currently unreachable. Technical impact (DC/geographical area) : RBX8 Ongoing actions : Our technical teams are investigating on the issue. Update will be posted as significant progress is made.
Posted Nov 26, 2023 - 13:06 UTC
This incident affected: Managed vSphere || RBX (Compute).