OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Hosted Private Cloud] - OVF templates incident notification
Incident
Report for Hosted Private Cloud
Resolved
Start Time : 14/08/2024 09:00 UTC
End Time : 23/08/2024 12:15 UTC
Root cause : This incident was due to software issue.
Our technical teams resolved the issue. All impacted services are now operational.
We would like to inform you that the incident has now been resolved and the situation is back to normal.
End Time : 23/08/2024 12:15 UTC
Root cause : This incident was due to software issue.
Our technical teams resolved the issue. All impacted services are now operational.
We would like to inform you that the incident has now been resolved and the situation is back to normal.
Monitoring
Start time: 14/08/2024 09:00 UTC
Root cause : This incident was due to software issue.
Ongoing action : Our team is monitoring the issue.
All impacted services are now operational
Root cause : This incident was due to software issue.
Ongoing action : Our team is monitoring the issue.
All impacted services are now operational
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Identified
The issue has been identified and a fix is being implemented.
Investigating
Start time: 14/08/2024 09:00 UTC
User impact : Clients who transfer OVF templates are currently encountering an error.
Technical impact (DC/geographical area) : Global
Ongoing Actions: Our technical teams are working on the issue.
Update will be posted as significant progress is made.
User impact : Clients who transfer OVF templates are currently encountering an error.
Technical impact (DC/geographical area) : Global
Ongoing Actions: Our technical teams are working on the issue.
Update will be posted as significant progress is made.
This incident affected: VMware Private Cloud || RBX (Compute), VMware Private Cloud || LON (Compute), VMware Private Cloud || LIM (Compute), VMware Private Cloud || SBG (Compute), VMware Private Cloud || ERI (Compute), VMware Private Cloud || BHS (Compute), VMware Private Cloud || FRA (Compute), VMware Private Cloud || WAW (Compute), VMware Private Cloud || GRA (Compute), and VMware Private Cloud || YYZ (Compute).