[RBX8][Hosted Private Cloud] - Rack R806R21

Incident Report for Hosted Private Cloud

Resolved

Start Time : 18/07/2024 14:08 UTC
End Time : 18/07/2024 15:52 UTC
Technical impact (DC/geographical area) : rbx2a/rbx2b/rbx2c
Service impact : Customers instances in rack R806R21 are temporarily unavailable.
Related Incident : Incident link
Our technical teams resolved the issue. All impacted services are now operational.

Posted Jul 18, 2024 - 19:00 UTC

Monitoring

Since 15:52 UTC all customer instances are available again.
Ongoing actions : Our teams are currently monitoring the situation

Posted Jul 18, 2024 - 15:57 UTC

Identified

Start time : 18/07/2024 14:08 UTC
Technical impact (DC/geographical area) : rbx2a/rbx2b/rbx2c
Service impact : Customers instances in rack R806R21 are temporarily unavailable.
Related Incident : Incident link
Ongoing actions : Our technical teams are working on the issue.
Update will be posted as significant progress is made.

Posted Jul 18, 2024 - 14:44 UTC

This incident affected: Managed vSphere || RBX (Compute).