OVHcloud Private Cloud Status

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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
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[RBX8][Managed VMware vSphere] - Rack R820L17 Incident Notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 12/05/2026 13:30 UTC
End time : 12/05/2026 20:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 20:04 UTC

Investigating

We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary availability issue in Rack R820L17.

Here are some supplementary details :

Start time : 12/05/2026 13:30 UTC
Impacted Service(s) : Some hosts are temporarily unavailable in Rack R820L17.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 12, 2026 - 13:59 UTC
This incident affected: Managed VMware vSphere || RBX (Compute).