Start Time : 15/10/2024 23:03 UTC End Time : 16/10/2024 00:18 UTC Technical impact (DC/geographical area) : rbx2d Root cause : This incident was due to hardware issue. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 16, 2024 - 00:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2024 - 23:52 UTC
Investigating
An incident is in progress on our Hosted Private Cloud offer.
Here is detail for this incident : Start time : 15/10/2024 23:03 UTC User impact : Datastores on cluster10072 are temporarily unavailable. Technical impact (DC/geographical area) : rbx2d Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 15, 2024 - 23:49 UTC
This incident affected: VMware Private Cloud || RBX (Storage).