[RBX2b][Managed vSphere] - cluster8355/cluster8354 incident notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed vSphere has been resolved.

Start time : 24/11/2025 16:38 UTC
End time : 24/11/2025 20:41 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/lm3bwh04b8kb

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 24, 2025 - 20:42 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed vSphere offer on the specific cluster8355 and cluster8354.

Here are some supplementary details :

Start time : 24/11/2025 16:38 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/lm3bwh04b8kb
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Posted Nov 24, 2025 - 16:43 UTC

Investigating

We are currently investigating an incident affecting our Managed vSphere offering, which is causing temporary availability issue in the cluster8355.

Here are some supplementary details :

Start time : 24/11/2025 16:02 UTC
Impacted Service(s) : Some datastores are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 24, 2025 - 16:07 UTC

This incident affected: Managed vSphere || RBX (Storage).