Start Time : 26/03/2024 02:36 UTC End Time : 26/03/2024 09:05 UTC User impact : The backup and restore services for some customers who have the feature Veeam backup managed in RBX8 are currently unavailable. Technical impact (DC/geographical area) : RBX2 Root cause : Cooling system issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Mar 26, 2024 - 09:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 26, 2024 - 07:39 UTC
Investigating
Start time: 26/03/2024 02:36 UTC User impact : The backup and restore services for some customers who have the feature Veeam backup managed in RBX8 are currently unavailable. Technical impact (DC/geographical area) : RBX2 Root Cause : Hardware issue Ongoing Actions: Our technical teams are working to solve this issue. Thank you for your understanding
Posted Mar 26, 2024 - 07:36 UTC
This incident affected: Backup as a Service || Veeam Backup Managed.