OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][VMware Private Cloud] - Hosts unreachable incident notification
Incident
Report for Hosted Private Cloud
Resolved
We would like to inform you that the incident on our Managed VMware Cloud Director has now been resolved.
Here is detail for this incident :
Start time : 24/07/2025 11:42 UTC
End time : 24/07/2025 20:45 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 24/07/2025 11:42 UTC
End time : 24/07/2025 20:45 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Managed VMware Cloud Director, which is causing temporary availability issues in the racks R805L20 and R805L21.
Here are some supplementary details :
Start time : 24/07/2025 11:42 UTC
Impacted Service(s) : Some hosts in the specified racks are unavailable.
Impacted customers : Some customers cannot access their hosts located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 24/07/2025 11:42 UTC
Impacted Service(s) : Some hosts in the specified racks are unavailable.
Impacted customers : Some customers cannot access their hosts located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We have determined the origin of the incident affecting our Managed VMware Cloud Director, which is causing temporary availability issues in the rack R805L20 and R805L21.
Here are some supplementary details :
Start time : 24/07/2025 11:42 UTC
Impacted Service(s) : Some hosts in the specified rack are unavailable.
Impacted customers : Some customers cannot access their hosts located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding
Here are some supplementary details :
Start time : 24/07/2025 11:42 UTC
Impacted Service(s) : Some hosts in the specified rack are unavailable.
Impacted customers : Some customers cannot access their hosts located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding
This incident affected: Managed VMware Cloud Director || RBX (Compute).