[WAW1][Managed VMware vSphere] - Managed VMware vSphere Incident Notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 22/09/2026 13:07 UTC
End time : 22/09/2026 16:45 UTC
Root Cause : The root cause of this incident was related to the incident described in the following status page : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 23, 2026 - 09:47 UTC

Monitoring

Since 16:45 UTC, the actions taken have improved the situation and restored all services. Monitoring remains active to ensure long-term stability.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 22, 2026 - 17:39 UTC

Identified

We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Managed VMware vSphere offering in WAW1.

Here are some supplementary details :

Start time : 22/09/2026 13:07 UTC
Impacted Service(s) : Some hosts are temporarily unavailable in WAW1
Customers Impact : Some customers are temporarily unable to access their hosts located in WAW1
Root Cause : This incident is caused by the incident described here : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 22, 2026 - 16:15 UTC

This incident affected: Managed VMware vSphere || WAW (Network, Management plane, Compute, Storage).