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[RBX][VMware Private Cloud] - Cluster2014 incident notification

Incident Report for Hosted Private Cloud

Resolved

We were experiencing an incident that affected our VMware Private Cloud offer, causing temporary availability issues in the Cluster2014 in the RBX region.

Here is detail for this incident :
Start time : 01/07/2025 18:57 UTC
End time : 01/07/2025 19:06 UTC
Impacted Service(s) : Cluster2014 were temporarily unreachable.
Customers Impact : Customers were temporarily unable to access their datastores.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Jul 01, 2025 - 19:49 UTC
This incident affected: Managed vSphere || RBX (Storage).