Start Time : 07/11/2024 22:58 UTC End Time : 08/11/2024 02:23 UTC Service impact : Hosts in racks R806L22, R806L23, R806L24 were temporarily unavailable. Root cause : Hardware materiel issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 08, 2024 - 02:32 UTC
Update
Ongoing actions :The majority of the servers are no longer impacted. Our technical teams are currently working on the remaining ones.
Posted Nov 08, 2024 - 01:27 UTC
Identified
An incident is in progress on our Hosted Private Cloud offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 07/11/2024 22:58 UTC Service impact : Hosts in racks R806L22, R806L23, R806L24 are temporarily unavailable Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 07, 2024 - 23:13 UTC
This incident affected: VMware Private Cloud || RBX (Compute).