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- Degraded performance
- Partial Outage
- Major Outage
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[RBX8][Managed VMware Cloud Director] - Racks R805L16 incident notification
Incident
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Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware Cloud Director offer in RBX8, rack R805L16.
Here are some supplementary details :
Start time : 27/11/2025 02:20 UTC
Impacted Service(s) : Public and private server interfaces have lost network access in the specified racks.
Customers Impact : Customers are unable to access their public and private interfaces for their servers located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 27/11/2025 02:20 UTC
Impacted Service(s) : Public and private server interfaces have lost network access in the specified racks.
Customers Impact : Customers are unable to access their public and private interfaces for their servers located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Managed VMware Cloud Director || RBX (Compute).