We would like to inform you that the incident on rack R820L17 has now been resolved.
Here is detail for this incident : Start time : 02/06/2025 22:52 UTC End time : 02/06/2025 23:47 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 02, 2025 - 23:51 UTC
Investigating
We are currently experiencing an incident affecting our VMware Private Cloud offering, which is causing temporary availability issues in the rack R820L17.
Here is detail for this incident : Start time : 02/06/2025 22:52 UTC Impacted Service(s) : VMs located in rack R820L17 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their VMs located in rack R820L17. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 02, 2025 - 23:12 UTC
This incident affected: Managed VMware Cloud Director || RBX (Compute).