OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[ERI1C][Hosted Private Cloud] - Instances unreachable incident notification
Incident
Report for Hosted Private Cloud
Resolved
Start Time : 03/01/2025 08:10 UTC
End Time : 03/01/2025 10:20 UTC
Technical impact : ERI1C
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : The incident was caused by a fault in the cooling module system.
We thank you for your understanding and patience throughout this incident
End Time : 03/01/2025 10:20 UTC
Technical impact : ERI1C
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : The incident was caused by a fault in the cooling module system.
We thank you for your understanding and patience throughout this incident
Update
An incident is currently affecting our Hosted Private Cloud offer, resulting in a temporary impact on availability of some instances in eri1C region.
Here is detail for this incident :
Start time: 03/01/2025 08:10 UTC
Impacted Service: Some Compute instances in eri1c region are unavailable.
Customers Impact: Some instances are currently unreachable.
Ongoing Actions: Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time: 03/01/2025 08:10 UTC
Impacted Service: Some Compute instances in eri1c region are unavailable.
Customers Impact: Some instances are currently unreachable.
Ongoing Actions: Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We have detected an issue on one of our services. We will update informations when we will have more details.
This incident affected: Managed vSphere || ERI (Compute).