[LIM1][Managed VMware vSphere] - Racks L106B17/L106B18 incident notification

Incident Report for Hosted Private Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.

Start time : 18/06/2026 13:00 UTC
End time : 18/06/2026 14:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 18, 2026 - 14:40 UTC

Identified

We are currently experiencing an incident affecting our Managed VMware vSphere offering in the racks L106B17 and L106B18.
The root cause has been identified.

Please find the details of this incident below :
Start time : 18/06/2026 13:00 UTC
Impacted Service(s) : Some hosts in the racks L106B17 and L106B18 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 18, 2026 - 13:21 UTC

This incident affected: Managed VMware vSphere || LIM (Compute).