OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX2D][VMware Private Cloud] - Storage incident notification - Cluster10072
Incident
Report for Hosted Private Cloud
Resolved
Start Time : 18/10/2024 17:03 UTC
End Time : 19/10/2024 06:18 UTC
Technical impact (DC/geographical area) : RBX2d
Root cause : It was due to a malfunction on a hardware.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End Time : 19/10/2024 06:18 UTC
Technical impact (DC/geographical area) : RBX2d
Root cause : It was due to a malfunction on a hardware.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
We are continuing to work on a fix for this issue.
Identified
Service impact : Since 19/10/2024 03:45 UTC, customers aren't able to access the current datastores:
ssd-001351; ssd-001350; ssd-001345.
Ongoing actions : Our technical teams are currently working to solve the issue
ssd-001351; ssd-001350; ssd-001345.
Ongoing actions : Our technical teams are currently working to solve the issue
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
An incident is in progress on our VMware Private Cloud offer.
Here is detail for this incident :
Start time : 18/10/2024 17:03 UTC
Service impact :Customers aren't able to access the current datastores: ssd-003553 - ssd-001348 - ssd-001537 - ssd-001351 - ssd-001350 - ssd-001345
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Here is detail for this incident :
Start time : 18/10/2024 17:03 UTC
Service impact :Customers aren't able to access the current datastores: ssd-003553 - ssd-001348 - ssd-001537 - ssd-001351 - ssd-001350 - ssd-001345
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
This incident affected: VMware Private Cloud || RBX (Storage).