OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Managed vSphere] - Rack R820L23 Incident Notification
Incident
Report for Hosted Private Cloud
Resolved
We are pleased to inform you that the incident affecting our VMware Private Cloud has been resolved.
Start time : 13/01/2026 08:13 UTC
End time : 13/01/2026 13:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 13/01/2026 08:13 UTC
End time : 13/01/2026 13:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our VMware Private Cloud offering, which is causing temporary availability issues in the rack R820L23 in RBX8.
Here is detail for this incident :
Start time : 13/01/2026 08:13 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 13/01/2026 08:13 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently experiencing an incident affecting our VMware Private Cloud offering, which is causing temporary availability issues in the rack R820L23 in RBX8.
Here is detail for this incident :
Start time : 13/01/2026 08:13 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 13/01/2026 08:13 UTC
Impacted Service(s) : Some hosts are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Managed vSphere offer in the specific rack R820L23.
Start time : 13/01/2026 08:13 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 13/01/2026 08:13 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Managed VMware vSphere || RBX (Storage).