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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Backup as a Service] - Backup Agent infrastructure incident notification
Incident
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Investigating
We are currently investigating an incident affecting our Backup as a Service offering, which is causing temporary functionality issue in the EU region.
Here are some supplementary details :
Start time : 01/10/2026 10:00 UTC
Impacted Service(s) : ackup Agent infrastructure in Europe is experiencing some issues.
Customers Impact : Customers may experience issues on connection and delivery of agents.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 01/10/2026 10:00 UTC
Impacted Service(s) : ackup Agent infrastructure in Europe is experiencing some issues.
Customers Impact : Customers may experience issues on connection and delivery of agents.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Backup as a Service || Veeam Enterprise.