[RBX2c][Managed VMware Cloud Director] - Rack R806L25 incident notification.

Incident Report for Hosted Private Cloud

Resolved

We would like to inform you that the incident on our Managed VMware Cloud Director offer has now been resolved.

Here is detail for this incident :
Start time : 01/09/2025 11:57 UTC
End time : 01/09/2025 13:58 UTC
Root Cause : This incident was caused by the ongoing maintenance : https://network.status-ovhcloud.com/incidents/6g0fg6njp479

We thank you for your understanding and patience throughout this incident.

Posted Sep 01, 2025 - 13:59 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware Cloud Director offer in the specific rack R806L25.

Here are some supplementary details :

Start time : 01/09/2025 11:57 UTC
Impacted Service(s) : Some hosts are temporarily unavailable in this specific rack.
Customers Impact : Customers cannot acces their hosts in this specific rack.
Root Cause : This incident is caused by the ongoing maintenance : https://network.status-ovhcloud.com/incidents/6g0fg6njp479
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 01, 2025 - 12:17 UTC

This incident affected: Public VMware Cloud Foundation as-a-Service || RBX (Compute).