OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX2A/B/D][Managed VMware vSphere] - Rack R831B25 incident notification
Incident
Report for Hosted Private Cloud
Resolved
We are pleased to inform you that the incident affecting our Managed VMware vSphere offering in RBX2A/B/D regions has been resolved.
Start time : 09/07/2026 12:35 UTC
End time : 09/07/2026 13:50 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 09/07/2026 12:35 UTC
End time : 09/07/2026 13:50 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 09/07/2026 13:50 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts were temporarily unavailable in Rack R831B25.
Customers Impact : Customers were temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts were temporarily unavailable in Rack R831B25.
Customers Impact : Customers were temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific rack R831B25.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts are temporarily unavailable in Rack R831B25.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts are temporarily unavailable in Rack R831B25.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Managed VMware vSphere offering, which is causing temporary issue in the rack R831B25.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts are temporarily unavailable in Rack R831B25.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/07/2026 12:35 UTC
Impacted Service(s) : All hosts are temporarily unavailable in Rack R831B25.
Customers Impact : Customers are temporarily unable to access their hosts located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Managed VMware vSphere || RBX (Compute).