OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[WAW1][Infrastructure] - Rows W03 W04
Incident
Report for Hosted Private Cloud
Resolved
Start Time : 18/11/2022 08:44 UTC
End Time : 18/11/2022 13:30 UTC
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/lb0dnf79rjv3
Our technical teams resolved the issue. All impacted services are now operational.
End Time : 18/11/2022 13:30 UTC
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/lb0dnf79rjv3
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
All impacted services are operational.
Our technical teams are checking all services that were impacted.
We apologize for the inconvenience caused.
Our technical teams are checking all services that were impacted.
We apologize for the inconvenience caused.
Update
Our technical teams are hands on the issue.
Further investigations by our teams indicate a return to service from 12:00 UTC.
Further investigations by our teams indicate a return to service from 12:00 UTC.
Update
W03A range is now up and operationnal.
Racks on W04B are still down except W04B13 - W04B14 - W04B15
Racks currently unavailable : W04B01 / W04B02 / W04B03 / W04B04 / W04B05 / W04B06 / W04B07 / W04B08 / W04B09
Racks on W04B are still down except W04B13 - W04B14 - W04B15
Racks currently unavailable : W04B01 / W04B02 / W04B03 / W04B04 / W04B05 / W04B06 / W04B07 / W04B08 / W04B09
Identified
The first investigations indicate a shutdown of the equipment due to a defect in the cooling system.
Our technical teams indicate a return to service from 14:00 UTC and are looking to reduce this delay.
We apologize for the inconvenience caused.
Our technical teams indicate a return to service from 14:00 UTC and are looking to reduce this delay.
We apologize for the inconvenience caused.
Investigating
Start time : 18/11/2022 08:44 UTC
Service impact : Servers in the rows W03 and W04 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Service impact : Servers in the rows W03 and W04 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
This incident affected: VMware Private Cloud || WAW (Network, Compute, Storage).