OVHcloud Private Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[ERI1][Managed VMware vSphere] - Cluster5022 Incident notification
Incident
Report for Hosted Private Cloud
Resolved
We are pleased to inform you that the incident affecting our Managed VMware vSphere offering has been resolved.
Start time : 22/09/2026 06:06 UTC
End time : 22/09/2026 07:02 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 22/09/2026 06:06 UTC
End time : 22/09/2026 07:02 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed VMware vSphere offer on the specific ERI Region.
Here are some supplementary details :
Start time : 22/09/2026 06:06 UTC
Impacted Service(s) : Cluster 5022 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data located in the specified cluster.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 22/09/2026 06:06 UTC
Impacted Service(s) : Cluster 5022 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data located in the specified cluster.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Managed VMware vSphere offer.
Start time : 22/09/2026 06:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 22/09/2026 06:06 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Managed VMware vSphere || ERI (Storage).